Recent Posts

Tips for Preserving Personal Items After a Flood

1/8/2018 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Phoenix, AZ to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings.

Unsalvageable Items

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

• Furniture items
• Carpeting and padding
• Particle board cabinets
• Portions of drywall or insulation that have been immersed.

Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage.

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture.

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage.

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Phoenix, AZ.
Visit for more information on storm damage.

What to Do When You Have Water Damage

1/8/2018 (Permalink)

As a homeowner, at some point, you will likely experience flooding in your home. Whether from an overflowing toilet or sink, a broken water heater, a heavy storm, or broken pipes, water damage is a fact of life in Phoenix, AZ. It’s best to call professionals to take care of repairs and water cleanup, but here are some things you can do while you’re waiting for help to arrive.

Focus on Safety

Your first concern should be your and your family’s safety. Depending on the water source, the water itself can be a significant hazard, so if the water isn’t clean, leave the cleanup to the professionals. Keep the following in mind:

* Only do activities that are safe to perform, and wait until professionals arrive if you are unsure.
* Electrical and “slip and fall” hazards are common concerns, so be aware of electronic appliances and watch your footing.
* Remember that waterlogged furniture and other materials can be heavy, so be careful when trying to move anything out of the water.

What to Do While You Wait for Help

Depending on the amount of water damage and your safety assessment, there are some activities you can do to help with water cleanup before professionals arrive or after they begin cleanup efforts. If the amount of standing water is minimal, you may be able to remove excess water by blotting or mopping. Additional activities include:

* Removing upholstery and cushions and propping up to dry
* Turning on the air conditioner, if available, during warm weather
* Removing area rugs
* Gathering loose items from the floor
* Wiping water from the surface of wood furniture

The important thing, though, is to leave most of the cleanup up to the experts. Water damage in Phoenix, AZ can cause serious hazards like mold and bacteria growth if not addressed quickly and thoroughly, and a professional crew will have the equipment needed to get the job done right. Visit for more information on water damage.

Always Be Prepared for Winter

1/8/2018 (Permalink)

Like many businesses in Phoenix, AZ your organization probably runs the risk of water damage from broken pipes. Water cleanup processes can be disruptive if you don't know what to expect, so it is important to:

• Identify risks
• Create action plans
• Establish workarounds

These quick exercises can make the difference between conducting business as usual and leaving your stakeholders out in the cold.

Where Are the Flood Risks?

The most common areas for frozen pipes are near the exterior walls of buildings. Poor insulation or unexpectedly low temperatures are both frequent causes. You're more at risk of water damage from burst pipes if you take breaks, as lowered heating or furnace malfunction might nudge the thermometer towards freezing. Old pipes or poorly maintained plumbing adds risk as well. Identifying which, if any, of these factors apply to your facility should help you identify the most likely points of failure.

Avoid Panic

It might make sense to make a note of the contact information for a good flood control company. You might be able to handle the problem personally if you're on the site, but going yourself or dispatching a trained worker isn't always practical. Simply knowing that help is available for any flood cleanup issue is enough to promote confidence for your workers and peace of mind for you.

Maintain Flow

Even if the flow through your pipes comes to a halt, your workflow should continue uninterrupted. Try predicting what is most likely to be interrupted during a flood and prepare accordingly. For example, if you have a flood risk in your storage room, make sure you always have sufficient quantities of essential materials out in your working area.

Water damage events have the potential to cause havoc in a business. Maintaining your operational efficiency might not be easy, but understanding where and when pipes might freeze could inform effective action plans. If everything goes well, your clients and customers might not even know you had a problem.
Visit for more information on commercial water damage.

Water damage cleanup after a storm

12/11/2017 (Permalink)

With new commercial plazas being built all over the valley, construction companies know the importance of finishing projects in a timely manner and staying within budget. This is critical for the reputation of a company, which can determine future project offerings. 

At SERVPRO we understand that there are associated risks in this type of industry, but one specific risk that should be considered is Water Damage.

There are several factors that could lead to a water damage loss. From unprotected openings that could expose contents, to incomplete drain fittings. Even weather, e.g. rain and flood could play a role in causing setbacks to a project. It is important to take precautionary measures to avoid a water loss so here are some tips on prevention and what SERVPRO can do to help.

During Inspections, pipes should always be thoroughly checked and tested before water is passed thru them.  An air test could help identify unfinished fittings and other issues prior to water entering the system.  It would be beneficial to bring on a quality control inspector as they could also look for other weaknesses and determine if any areas need to be reworked before water can be passed thru the pipes.

In the event of bad weather it is imperative to take preventive measures while the construction crew is present and when not.

Mechanical, stairway, and elevator shafts should be covered to avoid any exposures to weather hazards. Failure to do so could result in having to remove/replace damaged materials, and prolong the job completion in order to get the project back on track. Not to mention extra costs that could hurt profitability.

Even with steps taken to prevent such setbacks, water damage could still occur. This is where SERVPRO could offer solutions to get projects back on schedule. SERVPRO is a trusted leader in the restoration industry for over 40 years, with many resources at our disposal to take on any size disaster. 

Preventing Pipe freezes

12/11/2017 (Permalink)

Frozen pipes are the leading cause of water damage in the colder months of the year! This is because water expands as it freezes, putting huge amounts of pressure on whatever holds that water. 

According to The American Red Cross, "Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets."

Here are some easy ways to prevent your pipes from freezing:

1. Drain water from swimming pools & supply lines

2. Install pipe sleeves or other insulating materials (even newspaper)

3.  Keep your garage closed to protect supply lines

4.  If you need to leave for an extended period of time, keep your heater set to no lower than 55 degrees & shut your main water supply off

5.  Open cabinet doors near sink to let warm air circulate

6. Insulate outside walls and unheated areas of the home.

Call SERVPRO of NW Phoenix/Anthem if you have questions or if you experience a water loss due to frozen pipes. 

Water damage cleanup after rain

12/11/2017 (Permalink)

It is hard to believe but yes!! We do have water damage in the desert! Just think about your house or building and look at all the ways water moves through it. Here at SERVPRO of Northwest Phoenix/Anthem, we strive to make an unexpected water damage as stressfree as possible.

SERVPRO of Northwest Phoenix/Anthem has the resources to minimize damage and prevent costly repairs. One example is the use of state of art commercial dehumidification equipment.

Dehumidification can save money in restoration and replacement costs, and costs of downtime and delayed production schedules.

SERVPRO, an approved IICRC School, provides training in the art of Psychrometrics. Proper lowering of moisture levels is a science performed by trained professionals. Don't allow untrained restorers to damage your home.

The dehumidifiers operated by SERVPRO of Northwest Phoenix/Anthem Professionals have the power and capability of removing moisture from, among other things:

  • Drywall
  • Plaster
  • Interior paint
  • Cement floors
  • Carpets
  • Insulation
  • Basements

Drying time is reduced because SERVPRO of Northwest Phoenix/Anthem Professionals adjust the locations and types of dehumidifiers as drying conditions change. SERVPRO of Northwest Phoenix/Anthem Professionals save you from considering:

  • The science of drying the structure yourself.
  • Relative humidity.
  • The cubic feet of the damaged area.
  • How much time it will take to dry the structure.
  • The extent of the damage.
  • If your carpet or padding is salvageable.

Water damage cleanup in Phoenix

12/11/2017 (Permalink)

If you are looking for a fast responding team to take care of your water damage, look no further. SERVPRO of Northwest Phoenix/Anthem is here to take care of you. We care about each and every job, and want to make sure you get the best service in the industry. 

We are one of the leaders in the industry and a preferred vendor for several insurance carriers. Being a licensed contractor in the State of Arizona also allows our customers to know that we truly mean business.

If you have questions do not hesitate to reach out at anytime. We have team members available 24/7. 

Don't wait for mold or mildew to grow, call the pros that know!! Call SERVPRO of Northwest Phoenix/Anthem at 623-780-9111 to help you with your water damage needs.

Wildfires in Phoenix Area

12/11/2017 (Permalink)

With fire season approaching quickly we SERVPRO of NW Phoenix/Anthem would like to give you a few safety reminders to help keep fire damage from happening.

Wild Fire Damage Safety Reminders: (Source)

  • Don’t throw cigarette butts in the forest or out vehicle windows.
  • Keep your campfires small. Bring water and a shovel to extinguish your campfire.
  • If possible use an established campfire ring.
  • Build campfires away from overhanging branches, steep slopes, dry grass, pine needles and leaves.
  • Clear the ground to bare soil within a 10-foot diameter circle.
  • Never leave your campfire unattended. Even a small breeze could cause the fire to spread by carrying hot embers out of your fire ring.
  • Check your lawn and property for large rocks before mowing. Mower blades striking rocks can create a spark.
  • Use and maintain spark arresters on motorized equipment including chain saws, ATVs, and motorcycles.
  • Refrain from welding and use of activities or equipment that may create a spark when fire danger is high.
  • Know before you go.

Remember SERVPRO of NW Phoenix/Anthem is always here to help in your time of need. Here is a list of our services: fire cleanup, fire restoration, water cleanup, water extraction, water mitigation, mold cleanup, mold remediation, air duct cleaning, carpet cleaning, construction cleanup, biohazard cleanup and so much more.

Call us today to see what we can help you with in your home. 623-780-9111 

Finding Black Mold in Phoenix, AZ

12/11/2017 (Permalink)

Finding black mold in your home can be scary. Remember, it never hurts to educate yourself, especially when it comes to any water damage to your home. Click on the links below to educate yourself on black mold and the effects black mold or any mold can have on you or your home. 

In most cases if you have microbial growth in your home, give us a call and we will call in an environmental hygienist to test the growth. After the results come in we will have a detailed plan for treatment. 

SERVPRO of NW Phoenix/Anthem is always here to help with all of your water cleanup, mold cleanup, or fire cleanup. Give us a call today and let us help! 623-780-9111

Commercial Restoration in Phoenix, AZ

12/11/2017 (Permalink)

No Job Is Too Large

SERVPRO's Disaster Recovery Team

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call 1-800-SERVPRO, and we’ll help make it “Like it never even happened.”