Recent Posts

Why Calling a Clean-Up Crew Should Be Your First Post-Fire Priority

2/19/2018 (Permalink)

After you’ve just finished watching emergency service take care of a fire in your home, the shock can sometimes make it difficult to figure out which step you should take next. However, if you want your home to stand the best chance at a full recovery, you’re going to need to make a few calls.

First, dial up your insurance company in Phoenix, Arizona. Next, you’ll want to reach out to a local fire damage cleanup crew. Doing this early on is imperative because

• Quicker action yields better results
• Mitigation of water damage is easier
• You’ll be able to salvage more of your belongings

Fast Action

When a fire happens, it doesn’t just affect the things it burns. It releases soot and smoke that seeps into materials surrounding the fire as well. Over time, these byproducts set in, discoloring and damaging porous materials. The longer these surfaces go without being properly cleaned, the more likely it is that the damage will be irreversible, which is why calling a fire damage crew right away is so important.

Water Damage

Many people don’t consider water damage to be an issue when there’s a fire, but with gallons and gallons of water coming out of the fire hose pointed at your home, it’s definitely something you’ll need to contend with. Professional cleanup crews have the tools to dry out carpets, furniture and more, faster.


Salvaging your belongings is not only a way to keep restoration costs down, but it preserves a little peace of mind as well. Choosing a cleanup crew to come in right away can help you make the most of your remaining belongings, so you can reinstall them in your restored home when the job’s done.

Fire damage cleanup crews are trained to handle every challenge your house has to offer. Having them on the job right away means you can get back in your home sooner, so you can get back to the life you love.

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Understanding the Odor Associated With Mold

2/12/2018 (Permalink)

Most people are familiar with the musty odor associated with mold. For business owners in Rio Vista, Arizona, a terrible smell can be bad for business. Even though people are familiar with this scent, they may incorrectly associate smells with mycotoxin and spores. Hiring the right mold remediation experts may help you learn more about mold, its odors and how you can eliminate the issue.

Where Does It Come From?

Many people associate mold spores with a musty smell. However, that is not exactly right. The smell comes from compounds being released by the fungus. In fact, when the mold is growing, it produces excretions in the form of microbial volatile organic compounds. Spores are usually released after the mold has used up its moisture source, so it is no longer actively growing. These smell-producing chemicals are most often released when the fungus does the following:

• Eats
• Expands
• Multiplies

Some microbial volatile organic compounds could fall into the category of mycotoxin, which is any toxic substance produced by a fungus. However, not all scent-producing compounds released by mold are toxic.

How Can It Be Managed?

During the cleanup, professionals may incorporate a HEPA Air Filtration Device to help block the smells of mildew. These filtration machines have extremely fine filters that can actually trap the compounds and spores released by mold. This means no matter what stage the fungus is in, the HEPA Air Filtration Device can help stop the spread of spores or smells. Most business owners want to get to the heart of the mold issue to ensure the smell does not keep coming back. If you fall into this category, you will need to have the physical signs of mold removed to ensure the smell cannot easily return.

Managing the musty odor caused by the release of mycotoxin and other microbial volatile organic compounds requires some elbow grease. Complete mold remediation is one of the only ways to really remove the smell.

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5 Ways To Handle Fire and Water Damage

2/5/2018 (Permalink)

If your commercial property in New River, Arizona, has recently experienced a fire, you can benefit from professional assistance with handling fire damage and water damage and restoring your property to pre-fire condition. Here are five ways that you can minimize the extent of the damage before and after experts arrive on the scene.

1. Avoid embedding soot into carpets or upholstery. Try to limit access to the scene of a recent fire. Put down clean towels or other linens if you need to walk around.

2. Filter the air supply. Change the HVAC filter and cover air registers with two layers of cheesecloth to start clearing the air.

3. Don’t turn on electrical appliances that have been exposed to excessive heat or water. It can be unsafe to turn on office appliances until they have been inspected. Heat can ruin electronics, and acidic smoke and soot can corrode metals and cause devices to fail.

4. Contact a service specializing in damage caused by fire and water. If your property sustained further damage from a fire hose used to extinguish the fire, you should contact restoration experts as soon as possible. The combined damage can intensify over time and require more effort and expense to restore.

5. Restore the property and contents as quickly as possible. A professional service will inspect the fire damage and come up with a clear plan of action. Restoration will likely begin with water removal, drying, and a thorough cleaning of soot and smoke residue. The final steps include cleaning, repairs, and restoration to pre-fire condition.

Fire damage and water damage can combine to make the restoration process even more challenging. Contact restoration specialists in New River, Arizona, as soon as possible to prevent progressive damage from either soot or prolonged moisture, which can result in degradation of contents combined with the risk of mold or structural damage.

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Tips for Preserving Personal Items After a Flood

1/8/2018 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Phoenix, AZ to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings.

Unsalvageable Items

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

• Furniture items
• Carpeting and padding
• Particle board cabinets
• Portions of drywall or insulation that have been immersed.

Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage.

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture.

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage.

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Phoenix, AZ.
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What to Do When You Have Water Damage

1/8/2018 (Permalink)

As a homeowner, at some point, you will likely experience flooding in your home. Whether from an overflowing toilet or sink, a broken water heater, a heavy storm, or broken pipes, water damage is a fact of life in Phoenix, AZ. It’s best to call professionals to take care of repairs and water cleanup, but here are some things you can do while you’re waiting for help to arrive.

Focus on Safety

Your first concern should be your and your family’s safety. Depending on the water source, the water itself can be a significant hazard, so if the water isn’t clean, leave the cleanup to the professionals. Keep the following in mind:

* Only do activities that are safe to perform, and wait until professionals arrive if you are unsure.
* Electrical and “slip and fall” hazards are common concerns, so be aware of electronic appliances and watch your footing.
* Remember that waterlogged furniture and other materials can be heavy, so be careful when trying to move anything out of the water.

What to Do While You Wait for Help

Depending on the amount of water damage and your safety assessment, there are some activities you can do to help with water cleanup before professionals arrive or after they begin cleanup efforts. If the amount of standing water is minimal, you may be able to remove excess water by blotting or mopping. Additional activities include:

* Removing upholstery and cushions and propping up to dry
* Turning on the air conditioner, if available, during warm weather
* Removing area rugs
* Gathering loose items from the floor
* Wiping water from the surface of wood furniture

The important thing, though, is to leave most of the cleanup up to the experts. Water damage in Phoenix, AZ can cause serious hazards like mold and bacteria growth if not addressed quickly and thoroughly, and a professional crew will have the equipment needed to get the job done right. Visit for more information on water damage.

Always Be Prepared for Winter

1/8/2018 (Permalink)

Like many businesses in Phoenix, AZ your organization probably runs the risk of water damage from broken pipes. Water cleanup processes can be disruptive if you don't know what to expect, so it is important to:

• Identify risks
• Create action plans
• Establish workarounds

These quick exercises can make the difference between conducting business as usual and leaving your stakeholders out in the cold.

Where Are the Flood Risks?

The most common areas for frozen pipes are near the exterior walls of buildings. Poor insulation or unexpectedly low temperatures are both frequent causes. You're more at risk of water damage from burst pipes if you take breaks, as lowered heating or furnace malfunction might nudge the thermometer towards freezing. Old pipes or poorly maintained plumbing adds risk as well. Identifying which, if any, of these factors apply to your facility should help you identify the most likely points of failure.

Avoid Panic

It might make sense to make a note of the contact information for a good flood control company. You might be able to handle the problem personally if you're on the site, but going yourself or dispatching a trained worker isn't always practical. Simply knowing that help is available for any flood cleanup issue is enough to promote confidence for your workers and peace of mind for you.

Maintain Flow

Even if the flow through your pipes comes to a halt, your workflow should continue uninterrupted. Try predicting what is most likely to be interrupted during a flood and prepare accordingly. For example, if you have a flood risk in your storage room, make sure you always have sufficient quantities of essential materials out in your working area.

Water damage events have the potential to cause havoc in a business. Maintaining your operational efficiency might not be easy, but understanding where and when pipes might freeze could inform effective action plans. If everything goes well, your clients and customers might not even know you had a problem.
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Water damage cleanup after a storm

12/11/2017 (Permalink)

With new commercial plazas being built all over the valley, construction companies know the importance of finishing projects in a timely manner and staying within budget. This is critical for the reputation of a company, which can determine future project offerings. 

At SERVPRO we understand that there are associated risks in this type of industry, but one specific risk that should be considered is Water Damage.

There are several factors that could lead to a water damage loss. From unprotected openings that could expose contents, to incomplete drain fittings. Even weather, e.g. rain and flood could play a role in causing setbacks to a project. It is important to take precautionary measures to avoid a water loss so here are some tips on prevention and what SERVPRO can do to help.

During Inspections, pipes should always be thoroughly checked and tested before water is passed thru them.  An air test could help identify unfinished fittings and other issues prior to water entering the system.  It would be beneficial to bring on a quality control inspector as they could also look for other weaknesses and determine if any areas need to be reworked before water can be passed thru the pipes.

In the event of bad weather it is imperative to take preventive measures while the construction crew is present and when not.

Mechanical, stairway, and elevator shafts should be covered to avoid any exposures to weather hazards. Failure to do so could result in having to remove/replace damaged materials, and prolong the job completion in order to get the project back on track. Not to mention extra costs that could hurt profitability.

Even with steps taken to prevent such setbacks, water damage could still occur. This is where SERVPRO could offer solutions to get projects back on schedule. SERVPRO is a trusted leader in the restoration industry for over 40 years, with many resources at our disposal to take on any size disaster. 

Preventing Pipe freezes

12/11/2017 (Permalink)

Frozen pipes are the leading cause of water damage in the colder months of the year! This is because water expands as it freezes, putting huge amounts of pressure on whatever holds that water. 

According to The American Red Cross, "Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets."

Here are some easy ways to prevent your pipes from freezing:

1. Drain water from swimming pools & supply lines

2. Install pipe sleeves or other insulating materials (even newspaper)

3.  Keep your garage closed to protect supply lines

4.  If you need to leave for an extended period of time, keep your heater set to no lower than 55 degrees & shut your main water supply off

5.  Open cabinet doors near sink to let warm air circulate

6. Insulate outside walls and unheated areas of the home.

Call SERVPRO of NW Phoenix/Anthem if you have questions or if you experience a water loss due to frozen pipes. 

Water damage cleanup after rain

12/11/2017 (Permalink)

It is hard to believe but yes!! We do have water damage in the desert! Just think about your house or building and look at all the ways water moves through it. Here at SERVPRO of Northwest Phoenix/Anthem, we strive to make an unexpected water damage as stressfree as possible.

SERVPRO of Northwest Phoenix/Anthem has the resources to minimize damage and prevent costly repairs. One example is the use of state of art commercial dehumidification equipment.

Dehumidification can save money in restoration and replacement costs, and costs of downtime and delayed production schedules.

SERVPRO, an approved IICRC School, provides training in the art of Psychrometrics. Proper lowering of moisture levels is a science performed by trained professionals. Don't allow untrained restorers to damage your home.

The dehumidifiers operated by SERVPRO of Northwest Phoenix/Anthem Professionals have the power and capability of removing moisture from, among other things:

  • Drywall
  • Plaster
  • Interior paint
  • Cement floors
  • Carpets
  • Insulation
  • Basements

Drying time is reduced because SERVPRO of Northwest Phoenix/Anthem Professionals adjust the locations and types of dehumidifiers as drying conditions change. SERVPRO of Northwest Phoenix/Anthem Professionals save you from considering:

  • The science of drying the structure yourself.
  • Relative humidity.
  • The cubic feet of the damaged area.
  • How much time it will take to dry the structure.
  • The extent of the damage.
  • If your carpet or padding is salvageable.

Water damage cleanup in Phoenix

12/11/2017 (Permalink)

If you are looking for a fast responding team to take care of your water damage, look no further. SERVPRO of Northwest Phoenix/Anthem is here to take care of you. We care about each and every job, and want to make sure you get the best service in the industry. 

We are one of the leaders in the industry and a preferred vendor for several insurance carriers. Being a licensed contractor in the State of Arizona also allows our customers to know that we truly mean business.

If you have questions do not hesitate to reach out at anytime. We have team members available 24/7. 

Don't wait for mold or mildew to grow, call the pros that know!! Call SERVPRO of Northwest Phoenix/Anthem at 623-780-9111 to help you with your water damage needs.