Recent Posts

When Your (Toilet) Bowl Runneth Over

6/25/2018 (Permalink)

Some people have that lucky cup that "runneth over." You don't have that cup. No, you are on the opposite end of the luck spectrum, and recently you have had a toilet that "runneth over." Of course, this happens at the most inconvenient time, like when you are leaving for work. You take a swing by the bathroom right before you leave. You hear the unusual sound of the toilet filling (but not draining) and then the other unusual sound of splashing as the water hits the floor. Forget about luck. A little knowledge will help prevent sewer damage in your home. Here are the most likely reasons for your spilling sewage:

1. Partial blockage. You may have a partial blockage that allows water to slowly drain. A plunger is all that is needed for the vast majority of flooded toilet problems. If there is not enough water in the bowl, you can open the tank and slowly lift the flapper to get enough water to cover the plunger.

2. Full blockage. The water is not draining at all. Do not flush the toilet again until you clear the drain. While you are on the phone to request help from a sewage company, your four-year-old runs by. It all makes sense now that you recall the earlier conversation about toys going "bye-bye." The plunger may still be effective for this blockage, but a plumbing auger may help you retrieve a less natural blockage, like a swimming dinosaur, from the pipes.

3. Additional drains are blocked. Sometimes the problem lies somewhere beyond the toilet and represents more serious sewer damage. This is the likely explanation if you have had additional warnings such as odors, backups, bubbling sounds, or other drains being affected.

Everyone in Phoenix, AZ will encounter a blocked toilet at some point in time. Learning about the source of the problem can help you make repairs to prevent extensive sewer damage. Thankfully, specialists are able to effectively clean and restore damage from contaminated water.
Visit for more information on water damage. 

Steps To Take After Water Damage on Your Commercial Property

6/21/2018 (Permalink)

A flooded company is not on anyone's wish list, but occasionally it happens. When your commercial property in Phoenix, AZ takes on water damage from a broken pipe or some other type of water loss, it is important to know the next steps to take. Adhere to the following guidelines to keep yourself, your employees and your property as safe as possible.

1. Call the Experts.

The first thing you should do when you have extensive water damage is to call a water restoration company. They are trained to assess the damage and implement the right solution. They can also test the water for contamination. Once the water has been tested, the technicians can construct a plan for dealing with the damage and restoring your property.

2. Wear the Proper Gear.

It is unwise to enter standing water without protection, even if you think its source is clean. Until it's tested, you don't know if the water contains sewage, so it's important not to enter the water without wearing the proper gear:

• Rubber boots
• Water-repellent coveralls
• Waterproof gloves
• Face mask
• Goggles

Only after you have donned the appropriate protection should you retrieve items from your flooded company for restoration.

3. Discard and Disinfect.

With the help of the professionals, you can divide items into those that need to be disposed of and those that can be saved. Your important documents may need to undergo gamma irradiation to kill microbes from the water. Your fabrics may need dry cleaning. Salvageable electronics must be dried thoroughly before being used again. The process of retrieving and assessing each item may be arduous but it is the only way to make sure you save all that you can.

Certified water restoration specialists in Phoenix, AZ have the training necessary to remediate water damage and restore your flooded company to its previous state. Through a series of assessments, extraction, and cleaning, you may be able to salvage many items.

Visit for more information on commercial water damage. 

The Difference Between Flood Cleanup and Restoration

6/16/2018 (Permalink)

When flooding hits your Phoenix, AZ property, of course your first instinct is to contact a flood cleanup company. However, before a restoration company can make it out to your premises, you may want to do a little work on mitigation yourself to stave off any additional damage. But what’s the difference between flood mitigation and flood restoration?

Flood Mitigation

Primarily, the difference is that flood mitigation is immediate. This involves the cleanup that you do yourself before a flood cleanup company starts work on your property, though the cleanup company may also do their own mitigation efforts before restoration begins. Flood cleanup and mitigation can include:

• Shutting off electricity
• Shutting off water
• Minimizing sources of flooding
• Hauling out waterlogged materials
• Opening up and airing out property
• Removing any dangerous debris from the premises

Moving on to Restoration

Once cleanup is over, your flood cleanup company may become your flood restoration company – or they may recommend someone new. Restoration is about rebuilding what was damaged, and setting your property to rights; as the name indicates, restoring it.

You may need to replace flooring and drywall, replace furniture, put in new windows, install new HVAC components and systems, and many other actions required to ensure your building is up to speed again. Repainting is often necessary, particularly if water damage has impacted the building. Restoration can take much longer than mitigation.

The Final Difference

In the end, mitigation is about tearing down, and restoration is about building up. You need to eliminate all damaged areas of your property and sometimes start with a clean slate to be able to rebuild and restore. Mitigation, too, is about safety, while restoration is about functionality. You need to go through both stages to ensure you’re back up and running as quickly and as safely as possible.
Visit for more information on storm damage. 

4 Important Parts of the Fire Cleanup Process

5/29/2018 (Permalink)

Commercial 4 Important Parts of the Fire Cleanup Process Give SERVPRO a call if you experience fire in your business.

After a commercial fire in Phoenix, AZ you may want to learn more about the fire cleanup process. Fire and smoke damage can do a number on your property. However, a fire restoration professional can help you get your business back to normal. Most professionals do the following:

1. Remove Soot: Smoke can land on your drapes, walls and ceilings. The soot within the smoke can actually cause staining and other soot damage to your building and belongings. Cleaning the soot out of the space is an important part of the cleanup process. If you skip this step, your building may always look dirty.
2. Control Odor: Smoke can also leave an odor clinging to the nooks and crannies of your building. Part of smoke cleaning is clearing out the odor. Thermal foggers, air filtration devices and ozone machines can help completely remove the smell. If you skip this step, the aroma in your building will always remind you of the fire.
3. Repair Structure: Smoke damage isn't the only type of harm you need to clean up. You also have to repair the structural damage caused by the fire itself and the water used to put it out. Structure repair may require your team to tear out some damaged drywall, 4x4s and other building materials. Even the roof may need to get fixed up after a fire. If you skip this step, it may not be safe to go inside the building.
4. Clean Belongings: Finally, your restoration team may be able to help you get your furnishings, equipment and machinery back in working order. Content cleaning is an important part of getting back to normal after a fire. If you skip this step, you may have to spend more money to replace everything that was dirtied or damaged in the flames.

Fire and smoke damage can do a lot to your commercial building. Going through a thorough restoration process done makes it easy for you to get your business up and running again. Visit for more information on commercial fire damage

Is It Possible to Clean a Moldy Washing Machine?

5/15/2018 (Permalink)

Mold Remediation Is It Possible to Clean a Moldy Washing Machine? Give SERVPRO a call if you experience mold damage in your home.

When your clothing starts to smell sour no matter how many times you wash it or change laundry detergent, the most likely culprit is the washing machine itself. Your washing machine can actually grow mold inside, a hazard of any appliance that frequently has water running through its chambers and pooling in cracks and crevices. Mold smell is terrible, and isn’t limited to the great outdoors of Phoenix, AZ. Read on to find out how to get rid of that smell without airing your dirty laundry.

Turn to Household Goods

Even if you’re worried the smell is permanent, all isn’t lost. You can use common household goods to get rid of the smell and kill the mold.

• Baking soda: Baking soda is an age-old cure for odor absorption and removal. Mix a little with water in a 1:4 ratio and run it through in lieu of detergent.
• Vinegar: Vinegar can not only get rid of smells, but help to kill the mold when mixed with the baking soda. Put the vinegar directly into the washing machine’s drum and run it through on a normal cycle at high heat.
• Oxygen-based cleaners: Many oxygen-based cleaners can clean the mold away and eliminate the smell. Find out which ones are safe to use with your washing machine.
• Bleach: Bleach can be a last resort, when sometimes it can make the smell worse and can linger in your washing machine, risking stains.

Apply a Little Elbow Grease

Don’t be afraid to get a little down and dirty. Even after running cleansers through the cycle, you’ll need to get inside and scrub. Shine a flashlight inside the drum of your washing machine and pick out any remaining spots of mold. Apply a little elbow grease to scrub them away, and afterward make sure to keep the drum dry.

For Prevention, Change Detergents

Your detergent may be encouraging mold to grow. If you don’t want to hire professionals or throw your washer out completely, you may need to give up your favorite scent for something less prone to encouraging mold growth. Visit for more information on mold. 

Keeping Your Grill in Tip-Top Shape

5/10/2018 (Permalink)

Fire Damage Keeping Your Grill in Tip-Top Shape Give SERVPRO a call if you experience fire damage.

Spring is in full swing, and that means the grills are warming up with the weather. However, nothing can ruin the fun more than a grilling accident. Because fires can start quickly with any outdoor cooking endeavor, you'll want to stay prepared. Keep the following grill cleaning tips in your apron pocket when getting ready for that festive cookout in Phoenix, AZ.

Use the Right Materials

Don't skip over the basics when buying cleaning products for your grill. The type of grill maintenance you need to perform depends on the type of grill you own. Charcoal grills may need only a good scrub from a wire brush, while gas grills may require additional cleaning steps.

Either way, grill cleaning professionals advise that you keep the following supplies on hand to effectively clean your grill:

• Gloves
• Grill brush
• Dish soap
• Sponge

Clean Regularly

Make sure your grill stays in good shape by following a regular cleaning routine. Think of your grill as you would a stovetop, and wipe off the mess after each cooking session. If you make grill cleaning a habit, you likely won't face a mountainous mess every time you flip open your appliance.

Prevent a Grease Fire

Did you know that cleaning the grease and fat that accumulates on the tray below the grill can reduce the chance of a fire? Protect yourself and your appliance by scrubbing off dried grease and grime from all the nooks and crannies of your grill. Then, use dish soap and a sponge to remove any remaining buildup.

Grilling is one of America's best-loved pastimes, and it can become all the more enjoyable when you take care of your appliance. Make your next meal even more memorable by ensuring that the grill itself is in tip-top shape. If a grease fire does occur, contact your local fire restoration professionals for help cleaning up the damage. Visit for more information on fire damage

Most Popular FAQs About Mold

4/23/2018 (Permalink)

With black mold turning up in so many articles in recent years, it’s not surprising that people have so many questions about water damage, mold growth and mold remediation in Phoenix, AZ. Read on to find out answers to some of the most popular questions about this common problem.

1. What Does Mold Need To Grow?

Like all living organisms, mold needs water and nutrients to grow. Mold spores are carried in the air and are found nearly everywhere. When a spore lands in a location with good conditions it will grow into a visible colony. Because the fungus can get nutrients from almost anything, including wood, paper and organic debris found in dust, moisture determines were mold grows on your property.

Flooding, burst pipes and leaks can all result in water damage that lingers for a long time after the event. When materials remain damp for more than 48 hours, mold can begin to grow.

2. At What Humidity Does Mold Thrive?

In climates with high humidity, atmospheric moisture can sometimes be sufficient to encourage mold growth. To keep mold under control, humidity should be kept below 60 percent, at least. Below 50 percent is ideal.

3. What Is the Process for Mold Remediation?

If you require professional mold remediation in Phoenix, AZ, there are several steps. First, an expert will assess the situation in your building and create a plan. Next, the affected areas are contained. Moldy materials are either cleaned and disinfected or removed from the property and disposed of. Finally, the area is dried completely and then restored to its original condition.

4. Can You Stay Around During Mold Remediation?

It depends on the extent of the mold growth. If mold is confined to a smaller area, it will be contained and it is perfectly safe to be elsewhere in the building. If most of the property is affected, the whole structure may need to be contained and you may be required to relocate during the cleanup.
For more information about commercial mold remediation, visit

When the Pipe Bursts: The Importance of Timely Water Mitigation

4/16/2018 (Permalink)

You depend on your business in Phoenix, AZ, to keep money flowing in, and you depend on the building where it’s located to keep business going. When a pipe or supply line springs a leak, however, it can throw a kink into your week. The time it takes for you to arrange pipe burst cleanup with a water mitigation company can make the difference between a simple cleanup or more extensive water damage.

The First Few Minutes

Water damage can be caused by a variety of events:

• Pipes breaking
• Supply line leaking
• Toilet overflowing
• Adverse weather flooding
• Foundation cracking

Even if all you need is pipe burst cleanup or supply line repair, the first few minutes of water cleanup are crucial. Turning off the line at its source stops more water from making the problem worse. Since this water is likely clean, it is probably safe to remove as much as you can before the experts arrive.

The First Few Hours

The longer water sits, the more potential havoc it wreaks. Walls can start to disintegrate, and items made of pressed wood can start to swell and warp if they are exposed to too much humidity. Water from burst pipes and supply lines can still damage the furniture, floors and supplies in your workplace.

The First Few Days

Calling water mitigation specialists in Phoenix, AZ, as soon as you know that you have a broken pipe or supply line prevents it from becoming a bigger problem. Water damage that persists can interrupt your business, having a negative effect on your bottom line. It can also become a breeding ground for mold and bacteria growth.

To limit the extent of water damage to your business, restoration specialists need to begin pipe burst cleanup as soon as possible. By acting quickly, you may be able to turn a potentially massive setback into an easy fix. For more information about commercial restoration, visit

Tips for Sewage Cleanup After a Flood

4/11/2018 (Permalink)

When heavy rains fall in Phoenix, AZ, the resulting rain water can overwhelm the sewage system, causing it to back up into your home. The resulting mess is contamination that must be cleaned by trained professionals. No matter how little water enters, any time you have sewer backup, you must take extra precautions. Here are a few tips on how to handle contaminated water in your home.

1. Find someplace else to stay until the problem is resolved. Category 3 water, or black water as it is sometimes called, is highly contaminated and can cause serious illness or even death if ingested. It is in your family’s best interest to steer clear of the area until it has been cleaned and tested.

2. Do not attempt to clean up the mess yourself. Your first instinct might be to grab the bottle of bleach and clean everything, but even a household cleaner as strong as bleach is no match for water from a sewer backup. Sewer water contains more dangerous bacteria than common household germs. This is a job for specialists who have the proper tools and chemicals to make your home safe and habitable again.

3. Have the area tested before you return. You cannot tell whether a room previously contaminated by black water is clean or not by simply looking at it or smelling it. It is a good idea to have it tested by a certified industrial hygienist before you and your family move back home.

4. Do not keep anything that came in contact with the contaminated water. It might be heartbreaking to throw away treasured possessions, but if they have been contaminated and cannot be cleaned, you need to dispose of them. Your family’s health is more important than a keepsake.

If you experience sewer backup in Phoenix, AZ, there are still ways to keep your family safe. Make sure that everyone stays out of the area until it is cleaned and tested by professionals. For more information about storm damage restoration, visit

4 Steps to Take to Make Sure Employees Can Come Back During a Restoration

3/23/2018 (Permalink)

If a storm damages your Phoenix, AZ commercial building with black water, you have to follow the right steps before allowing anyone back onto the premises. At what point in the restoration process can employees come back to the building? Typically, employees can come back after the initial demolition and disinfection have been completed. You may need to keep these four steps in mind before allowing anyone besides the commercial restoration specialists into the building:

1. Validate the structural integrity of the building. Flood waters and other storm damage can leave your structure unstable. You need to have the building inspected to ensure it is stable enough for occupants.
2. Provide limited access if possible. During the flood cleanup, certain areas of your building may be ready for occupation before others. You can limit employee access to the clean areas to allow them to get back to work. You can also run air filtration systems in the safe areas to keep them clean during restoration.
3. Check for water contamination. When dealing with black water, you have to be hyper-aware of the potential for contamination. Give the specialists time to check for any sort of contamination before allowing employees back into the building.
4. Test equipment. If you expect your employees to work on computers or other electronic equipment, you should be sure to test each device before work is started. If anything was in the flood waters, there could be electrical issues to worry about.

Depending on the severity of the damage to your Phoenix, AZ building, you may be able to allow employees back into the building during the restoration process. Remember, the safety of the employees is of the utmost importance. That's why you should perform inspections and tests prior to allowing anyone to come back into the commercial building. Your commercial storm cleanup experts may be able to help you figure out how soon after a black water flood employees can return to the building. Visit for more information on commercial storm damage.