Sewage Cleanup and Restoration

The cleanup and restoration process after a sewage loss is not an easy task. The water from sewer systems is highly unsanitary and can contain harmful bacteria and viruses that can cause serious illnesses. If your home or business experiences a sewage system backup, call SERVPRO of Northwest Phoenix/Anthem today. Our team has the specialized training and equipment needed to properly and safely clean up and restore your Phoenix, AZ, property back to preloss conditions.

Down below, you can read more about the three types of contaminated water. If you have any questions or are in need of an emergency service, don't hesitate and give our SERVPRO of Northwest Phoenix/Anthem team a call today!

Sewage Backup or Toilet Overflow? Call Us Today – (623) 780-9111

There are three major types of contaminated water. SERVPRO of Northwest Phoenix / Anthem will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.