Recent Posts

5 Ways To Prepare a Home for Flooding

5/16/2022 (Permalink)

Trucks from a restoration company Just like the storm damaged home in this picture, we are ready at any time to help you get your home back after disaster strikes.

5 Steps To Flood-Proofing Your Home

With flood risks on the rise, your home in Peoria, AZ, may be at risk. Although preventing flooding may not be possible, there are ways to prepare your home and minimize the damage that a professional water and storm damage restoration company will have to repair.

1. Ensure Proper Drainage

An essential way to minimize flood damage is to ensure that the grading around your home is at the right angle. There should be a slope away from the foundation. If you have noticed pools after a rain shower, it is time to bring in some dirt. To further enhance drainage, consider doing some landscaping with mulch and plants known to have high water needs.

2. Inspect the Foundation and Basement

Even the smallest crack in the foundation may lead to big problems. Inspecting the foundation and basement windows should be on the annual to-do list. Check for any signs of leaks, cracks, broken seals, missing caulk or broken masonry.

3. Install Flooding Prevention Systems

If your home is in a high-risk area, there are different systems on the market that detect unwanted water. These are electronic devices that alert the homeowner of excess water before it becomes a major problem. Many of these can also be tied to other smart-home devices.

4. Clean Gutters and Drains

If the gutters are dirty, the rain won’t drain properly. Instead, it will push out of the sides and straight down to the foundation. For homes in areas with many trees, the gutters should be cleaned at least twice a year. Ditches and drains should also be inspected to ensure there is no blockage.

5. Keep Barriers Accessible

Once the rain starts to pour down, you may not be able to keep it out. You can slow the flow by having sandbags on-site. There are also other innovative barrier systems designed for flood prevention that are easy to use and help divert water.

While flooding may not be totally avoidable, there are ways to minimize the risk and prepare your home to battle the storm.

5 Steps To Take After Storm Damage

5/4/2022 (Permalink)

Restoration machines clean water damage in a home. SERVPRO of Northwest Phoenix / Anthem has experience restoring Phoenix homes affected by storms and flooding. Call us!

5 Things To Do After A Storm

Severe storms are no surprise in Norterra, AZ. While, hopefully, your home will be able to weather the storm, that isn’t always the case. If it has sustained damage, below are five storm tips to take to get your back to normal faster.

1. Assess the Damage

Once it is safe to do so, inspect the exterior and interior of the home, especially the basement and attic, for damage. Damage to look for include roof holes, missing shingles, ceiling leaks, dented gutters and broken windows.

2. File a Claim

When it comes to storm tips, contacting your insurance provider ranks high. That is especially important after a storm considering that many other homes are likely damaged. The faster you get the claim process going, the sooner an adjuster will arrive and cleanup can begin. The insurance company will also help you determine what steps should be taken next, including whether or not items can or can’t be removed from the home.

3. Document the Damage

While waiting for the adjuster to arrive, it is important to document all the damage. It is recommended to take videos and photographs of any damage. This will help reinforce your claim and may make the process move along faster.

4. Prevent Secondary Storm Damage

While your insurance will likely cover most of the damage caused by the storm, it won’t cover damage that happens after the event. If the damage sustained includes holes or broken windows, they must be tarped or boarded up to prevent additional water or other damage.

5. Contact a Restoration Company

Depending on the severity of the damage, the next call should be to a professional storm and water damage restoration company. Along with being able to assist with cleanup and restoration required from the water issue, a certified professional will also be able to mitigate the risk of mold growth and other hidden issues, ensuring your home is returned to being a safe and healthy environment.

Severe weather has a way of creating havoc. If your home sustains damage, the above storm tips may help you get back to normal faster.

How To Protect Your Home After a Fire

4/4/2022 (Permalink)

Fire damage in a kitchen Having a fire damage repair service board up your home after a fire can help prevent all kinds of additional damage

How To Keep Your House Safe After A Fire

If your home in Anthem, AZ, is damaged in a fire, you need to know how to protect it from further harm. If you don't properly board up your home, you risk further damage and losing your insurance coverage of the fire damage.

Benefits of Boarding Up Your Home

Fire damage makes your home more vulnerable to other potential risks:

  • Rain
  • Wind
  • Vandalism
  • Thieves
  • Pests

You can avoid these risks by having a fire damage repair service in Anthem, AZ, do an emergency board up immediately after the fire is put out.

Windows and Doors

Windows and doors are often damaged in a fire either by heat or firefighters having to break them to access and put out the fire. You should board up your windows and doors as soon as the fire has been put out. Broken windows and doors make it easy for pests, unauthorized persons and water to enter your home.

Roofs

If your roof has been damaged, rainwater can leak into the home. This can cause additional damage to the roof, ceilings, electrical wiring, flooring and more. Roofs should be covered with tarps to ensure that they are waterproof.

Insurance

If you do not secure your home after a fire, you risk losing your insurance coverage. Since additional damage could drive up the cost of repairs, many insurance providers require an emergency board up. They also want to avoid liability claims from an unauthorized person entering the home and getting injured on your property. Call your insurance provider immediately after a fire and ask what precautions you are required to take.

Having a fire damage repair service board up your home after a fire can help prevent all kinds of additional damage. Entry points, such as windows and doors, should be boarded up immediately. Damaged roofs should be covered with a tarp. If you do not take these precautions, you risk losing your insurance coverage, so make sure you are familiar with your provider's policies.

What You Should Understand About Mitigation and Restoration

4/1/2022 (Permalink)

Flood damage after a storm If unexpected weather damages your Peoria home or business, give SERVPRO of Northwest Phoenix / Anthem a call. We can help you.

What You Should Know About Restoration And Mitigation

If you’re preparing your business to deal with emergencies such as floods, fires, and other potential problems, you should take the time to ensure you know about the services you’ll need in the aftermath, specifically mitigation and restoration. While these two services are often performed in close proximity to one another, they are not the same thing. These are the main differences:

  • Mitigation is completed before restoration can commence.
  • Restoration is often a much lengtheir process than mitigation efforts.
  • However, both may be completed by your chosen flood cleanup company.

Mitigation

Mitigation consists of efforts made by your restoration company to prevent further damage from occurring to your building in the aftermath of a disaster. For example, after a flood, a flood cleanup company in Peoria, AZ, will often dry out carpets and personal belongings before getting to work on actual repairs. This is so that standing water and waterlogged carpets won’t cause further damage to floors, walls and other parts of your business premises while restoration is underway later.

Restoration

Restoration can only be done after mitigation is complete, during which your restoration company removes damaged materials from your building and replaces them entirely. While mitigation work is to prevent further damage, restoration gets rid of materials and belongings that could not be saved and helps to get your business back to normal. Depending on the amount of work that needs to be done, this step can take weeks.

Of course, none of this is possible without selecting a reliable cleanup company to take care of your business. The best way to ensure you’ll have the services you need on hand when you need them the most is to contract a company for your business. This means professionals will be at your business as soon as possible when flooding, fire or storm damage does occur, so you’ll experience less downtime and can get business booming again in no time.

SERVPRO's 7 Steps for Fire Restoration

4/1/2022 (Permalink)

trucks of a restoration company Always hire SERVPRO’s disaster recovery wizards to manage the aftermath of a fire.

SERVPRO's 7 Fire Restoration Steps

When a blaze negatively impacts any office, it takes a team of fire restoration experts to get everything back to normal. SERVPRO’s employees have the know-how to make the journey as painless as possible. Here are the seven stages that are followed every time a business fire rebuild is initiated.

1. Service Initiation

Assistance begins by getting in touch with SERVPRO’s friendly and experienced representatives. These skilled information gatherers are always available, so work can get started at any moment.

2. Damage Inspection

SERVPRO’s disaster assessment authorities arrive in Peoria, AZ, and determine what actions are necessary. This step is essential for crafting an effective recovery plan.

3. Protection Application

After a fire, bad weather and intruders have the potential to cause additional havoc. Prevention of damage from outside elements is an often neglected aspect of fire restoration. Use SERVPRO’s skilled helpers to apply boards and tarps wherever necessary.

4. Water Removal

When buildings get damaged in fires, rainwater can seep inside. Indoor flooding caused by pipe breaks is another possibility. Whatever the scenario, dampness must be handled with urgency. Damage increases with every minute it takes to dry out. SERVPRO’s water elimination gurus know exactly how to make this stage extra speedy.

5. Soot Removal

SERVPRO’s rebuilding services include elimination of soot from walls and ceilings. The specialized equipment they possess is necessary for the execution of this critical phase.

6. Cleaning of Office Essentials

Sanitizing computers, chairs and filing cabinets damaged by fires can be a complicated matter necessitating multiple washing techniques. Let SERVPRO get rid of burnt odors and recover salvageable items.

7. Infrastructure Restoration

Severely burned offices need major repairs, everything from replacing drywall to installing fresh carpet. SERVPRO’s rebuilding masters have the ability to do it all

Fire restoration is a complex process involving special skills. Always hire SERVPRO’s disaster recovery wizards to manage the aftermath of a fire.

Do you understand the three types of water pollution?

3/5/2022 (Permalink)

restoration machines are cleaning the bathroom of a house after water damage. If your home is affected by water damage, call SERVPRO today. Our team is a leader and highly trained in water removal and restoration!

Do You Know What The Three Different Types Of Water Contamination Are?

In the normal course of life, most people don’t give much thought to their homes being invaded by a flood of any size – whether it comes from a simple toilet overflow or a rising river levels near your town of Rio Vista, AZ. Contaminated water can come from many sources and has three major stages, referred to as categories. Saving your affected belongings may depend on the type of contamination your home is exposed to, so understanding which type you are dealing with can be important.

Water Contamination Categories

Category 1: “Clean Water” coming from leaky faucet or a broken supply line. Can transform into category 2 or 3 depending on temperature or length of time left standing.

Category 2: “Gray Water” from dishwasher or washing machine overflow, toilet overflow contaminated with urine but no feces. Can contain viruses or bacteria. Can turn into category 3 if not cleaned up.

Category 3: “Black Water” is water flooding from deep in toilet, rivers or streams contaminated with sewage, chemicals or microbial growth.

If acted on quickly, smaller clean water problems can often be cleaned up just by using a shop vacuum or the extraction setting of a carpet cleaner. After drying out the flooring, little or no contamination is left behind. Left untreated, however it can advance to a category 2 or even 3 event, so time is of the essence. A category three flood which involves contaminated water containing bacteria or viruses is more serious and can turn into a category 3 situation in no time.

Category 3 floods involve black water, or contamination that contains sewage or heavy chemicals. This situation is not to be taken lightly and you should call an emergency water restoration service in Rio Vista, AZ, to clean your flooring and belongings of all traces of contaminated water.

If the worst happens, remember the three categories of contamination and get the appropriate help to clean your home. It could make the difference between saving your home and belongings and starting over.

What Is Pollution Liability Coverage and Does It Cover Mold?

3/4/2022 (Permalink)

specialists are checking mold growth SERVPRO has the equipment and expertise to handle mold damage of all sizes. When your business suffers any mold damage, give us a call!

What Is Pollution Liability Insurance, And Does It Include Mold?

As a contractor in Peoria, AZ, it's important to you to maintain your reputation as a professional. Of course, your reputation is built primarily on your skill and communication during a project, but one element that has a big impact is how you conduct yourself when something goes wrong.

When something goes wrong is when insurance companies get involved, and for contractors, it's important to have the right type of coverage that will protect your business as well as give you the means to do right by your client. Since many General Liability policies don't cover a mold claim that requires inspection or remediation by a mold remediation specialist, you need to make sure that you have the right kind of coverage. What is it and how does it work?

Pollution Liability Coverage

Pollution liability covers you in the event that your client claims that they sustained damages from pollutants caused by your work. In most GL policies, any mention of mold insurance claims triggers the mold exclusion policy. Adding pollution coverage can protect you in a few ways.

Covers Gaps in Your GL Policy

When you get a pollution policy that specifically covers mold, you are protecting yourself from at least some of the exclusions that are often found in general liability policies. This will also protect your while you work at a job site other than your office.

Customizable for Your Business

If you regularly work with any sort of contaminants, this extra policy can be written specifically with your job type in mind. You can include enhancements such as coverage while loading and unloading materials, while on the road, and during storage.

Works with Other Policies

You don't have to stop with general and pollution policies. Other types of environmental liability insurances and umbrella policies can all work together to protect you from mold insurance claims. Consider obtaining all your policies through one company to avoid any back and forth when submitting a mold claim.

Mold insurance claims can be daunting when you don't have the proper coverage. Review your policies on a regular basis to ensure that your business is well protected.

Why You Want To File Your Insurance Claim Electronically

3/4/2022 (Permalink)

3d rendering file in database - laptop with ring binders Filing a claim is faster than ever, especially if you use a remediation company like SERVPRO

Why Do You Want to File Your Insurance Claim Online?

When a fire, flood or another disaster strikes, you want to get things fixed and your business back on its feet as soon as possible. The best way to do this is by filing your insurance claim electronically. Many companies are now offering quick and easy solutions to the traditional mail-in claims service.

It Is Fast

Filing a claim is faster than ever, especially if you use a remediation company like SERVPRO in Anthem, AZ. Companies like this can:

  • Assess the damage
  • Take photographs
  • Document damages
  • Solve the immediate problem preventing
  • further damage
  • File the claim

They often work directly with the insurance companies, and all of the paperwork gets there in the time it takes to send an email.

Increase Claim Accuracy

Your claim is subject to lost mail and delays due to missing information. When you file electronically, the forms themselves will tell you if something is wrong or missing, or an insurance agent can tell you if they need more information. You can view all of the files associated with your claim and add information as needed.

Online Status Tracking

Using electronic filing allows you to track your insurance claim on the internet. Companies can also send you email or text updates if you choose. You don't have to sit around wondering what is happening with your claim anymore. When the claim gets to the company, you will know when it is accepted and when it is being processed.

Less Paperwork

Insurance filing takes a lot of paper and printing when they are not filed electronically. You fill out the forms, and the insurance company digitizes them. Then prints them and sends them to you. Then you fill out more paperwork if something is inaccurate. This is a huge cycle of paper. With an electronic submission, all you have to do is use your computer and check your email.

An electronic filing is one of the fastest and easiest ways that you can file an insurance claim. It can help get you back on your feet and back to business in no time.

What Should You Do To Clean Up After a Toilet Floods?

2/6/2022 (Permalink)

Overflowing broken toilet Sewer damage is responsible for much basement flooding and can also cause toilets to overflow.

What Should You Do If Your Toilet Has Flooded?

Nothing can disrupt the calm of your home quite like learning that your toilet is overflowing. It’s not just about the water, although you should be concerned about water damage, but a flooded toilet brings with it a lot of germs and bacteria and can also be a symptom of sewer damage at your home in Glendale, AZ. Acting in a timely manner and taking the proper measures can help minimize damage. But just how do you go about cleaning up sewage?

What To Do When You Have a Sewage Leak

  • Shut off the water supply if possible
  • Call for expert help from a sewage company
  • Clean up the water
  • Clear the blockage with a plunger or auger
  • Clean and disinfect

Sewer damage is responsible for many basement floods in Glendale, AZ, annually and can lead to toilets overflowing as well. Hopefully, the toilet was empty and the overflow was caused by a faulty float. More often, you will need to clear a fecal matter or excessive paper blockage from the toilet by using a plunger. If that is not successful, you may need to use an auger - a long snake like device that can wriggle its way though most solid masses, breaking them up and letting them flush clear.

You should call a professional water and sewage company and get help with proper cleaning and drying out your floors and carpets and belongings. They can do a damage assessment and use their commercial strength extraction equipment and fans to remove water and dry things out. Those are the first steps to salvaging your home and it is crucial to make sure they are done properly. They can also help to make sure all contamination has been cleaned or removed from your home, leaving it “Like it never even happened.”

Whether from sewer damage or a flooded toilet, a leak or flood is never a pleasant prospect. But with proper help and cleaning, you can rest assured that your home can be restored to safe and condition again.

Commercial Storm Mitigation and Restoration Tips

1/31/2022 (Permalink)

Specialist is cleaning a water damage in a property Our SERVPRO team of IICRC-certified managers and technicians are here to help business owners when they have any water damage.

Storm Mitigation And Restoration Tips For Businesses

It only takes a brief time for a storm in Anthem, AZ, to cause significant damage to your business. The recovery process, however, takes much longer. There are two phases after the storm. First, the flood cleanup company mitigates the damage. Second, the restoration company returns your business to preloss condition. Here are some tips for both stages of recuperation.

Storm Mitigation

Mitigation refers to the process of stopping further loss from occurring. When a storm hits, water damage is the most likely culprit. Wind, hail and even lightning strikes cause problems as well. These are some key points for understanding the first part of recovery:

  • It is important to act fast. Water spreads quickly and causes secondary damage within 24-48 hours, such as mold growth. Contact the flood cleanup company as soon as possible after you suspect storm damage.
  • The mitigation process may be relatively quick. First excess water is extracted, and unsalvageable materials are disposed of. Then the area is thoroughly dried, cleaned and sanitized.

Storm Restoration

After the damage is controlled, the second round focuses on returning your property to its pre-storm state. Although ideally one company covers both steps, restoration differs from mitigation in these ways:

  • While still important to complete in a timely manner, the immediacy of intervention is not as critical. However, every day your business is not open you lose revenue.
  • Depending on the level of destruction, this portion likely takes longer. Damaged drywall may need replaced, floors repaired, carpet installed or painting completed. In addition to the structure, contents and inventory are repaired or replaced as well.

A storm in Anthem, AZ, wreaks havoc on your business. Recovery from water and other damage occurs in two phases: mitigation and restoration. For mitigation, it is crucial to use a flood cleanup company that is Faster to Any Size Disaster because every second counts. The restoration company then returns your property to preloss condition.