Recent Posts

Does Your Toilet Overflow While You Shower?

3/18/2019 (Permalink)

Water Damage Does Your Toilet Overflow While You Shower? If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog.

Does Your Toilet Overflow While You Shower?

If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog between the main sewer line and your commode. Since your water drain and sewer lines are connected to the main sewer line, when the water fills the drain pipe while you shower, it can begin to overflow in the toilet during your bath. Rather than immediately calling a Peoria, AZ plumber and request a sewage cleaning, why not try these three steps.

1. A Plunger

A plunger is a plumbing tool consisting of a rubber cup attached to a long handle. The cup can be used to push water down the pipe, or adversely, to suck water up the pipe. Using a bellow action, the water can then be moved up and down the pipe with a trusting and pulling motion. This is often enough to remove a temporary clog and prevent further toilet overflow.

2. A Snake

When a plunger does not remove the toilet clog, you may need a more serious sewage cleaning tool. A plumbing snake is a long thin, snake-like metal line that can be forced down your drain and through a clogged pipe. While it is not recommended to dislodge serious clogs, it can do a great job on small problems.

3. A Professional

When the plunger and snake are unable to remove the clog, it may be time to call in a professional clog-removing team. Using the water cleanout in your lawn or flowerbed, the technician can often use a specialized camera to visually locate the clog. Once located, removal can be easy.

If your toilet overflows when you shower, try these three tips to unclog your pipe rather than requesting a sewage cleaning and unclogging first thing. You never know, you may get the clog on your first try and save yourself a lot of money!

Salvaging Art After Mold Damage

3/8/2019 (Permalink)

Mold Remediation Salvaging Art After Mold Damage When an environment contains an excessive amount of moisture, mold is a possibility.

Salvaging Art After Mold Damage

When an environment contains an excessive amount of moisture, mold is a possibility. It can grow on anything, particularly if it is made of cellulose fibers. The paintings in your home in Peoria, AZ are not exempt from potential fungus growth. All is not lost, though. Most of the time, paintings can be saved through mold cleaning.

Professional Mitigation

When you need to restore a piece of art, it is best to leave it to the professionals. There are several benefits of hiring mold remediation experts to save your paintings:

  • They have specialized training to do the job right.
  • They know how to prevent the mold from returning.
  • They are typically insured to protect your property.

Experts can assess what needs to be done and set reasonable expectations. They can give you an estimate of how long the mold cleaning and restoration is going to take and what it's going to cost. They are your best shot at salvaging your art piece.

Mitigation Process

Water is one of mold's favorite things. Therefore, the first thing that the technicians will probably do is dry out the canvas as much as possible, using methods that protect the painting from fading. After drying, some of the mold may be able to be brushed off the surface with a soft brush. It is less complicated to remove mold from the back of the painting rather than the front, but professionals have processes for doing both. Once all the mold damage is removed, the painting must be dried again so that new patches of fungus don't grow on it.

Once your painting has undergone mold cleaning and has been dried and protected from further growth, it can be returned to your home where it belongs. If a piece of art in your home molds, don't despair and don't throw it away. Enlist the help of certified professionals to save it.

What To Expect During SERVPRO’s Fire Restoration Process

2/19/2019 (Permalink)

Why SERVPRO What To Expect During SERVPRO’s Fire Restoration Process Kitchen fire in Phoenix, AZ

When a client has experienced a fire in his or her Phoenix, AZ home, the claims and restoration process can be a lengthy one. In order to save time and energy, working with one company through each step, from inspection to mitigation, can make everything go more quickly and easily. Here is what you can expect from SERVPRO when you use them for fire restoration.

1. Beginning the Process

Once you have contacted the damage restoration specialists about the emergency, you will receive a response within an hour. They are available 24 hours a day, so you won’t have to wait. After you’ve provided the necessary information, they will send a team to inspect the damage.

2. Inspection and Assessment

Before they can begin the fire rebuild work, an inspection will need to be done to assess the damage. This will allow the professionals to determine the best way to begin work. They will provide a briefing for you and your client so that you know what to expect during the course of restoration.

3. Mitigating the Home

Mitigation is an important part of fire restoration and will be done before any repair work can be started. During this stage, they will take steps to prevent further damage to the home. Depending on the extent of the damage, this can include boarding up doors and windows as well as placing tarps on missing roof areas.

4. Cleanup and Sanitization

Any items that can be restored will be cleaned and sanitized. This might include furniture, children’s toys and stuffed animals and paper documents. They will also remove any lingering smoke odors from the home.

5. Restoring the Home

The final step in the process is restoring the structure of the home. If the damage is extensive, they will reconstruct any highly-damaged areas. They will also do any minor repairs like installing new carpet and painting walls.

Because SERVPRO is there for every step of the fire restoration process, they are a great choice for rebuilding services. Both you and your client can feel confident that everything will go smoothly and quickly.

Mold Damage Best Assessed By Pros

2/19/2019 (Permalink)

Mold Remediation Mold Damage Best Assessed By Pros Mold in home

Mold Damage Best Assessed By Pros

Mold damage isn't something people anticipate having to deal with. Mold exists everywhere and is typically caused by excess moisture. A home or business could have a leaky pipe. Sometimes excess moisture or humidity causes mold growth behind wall, around the bath or near the sink.

Mold growth continues over the course of time and could produce foul smells, fungus and mildew. True mold removal that completely eliminates the source of the issue needs to be addressed by experienced specialists.

Mildew, fungus and the smelly odor associated with the mold damage can cause a brief panic. The most important step in mold removal is consulting a professional to assess the situation. A professional can provide things an individual at home will unlikely not be able to accomplish. Mold removal pro's can provide deodorization to knock out the smelly odor that accompanies mold growth.

Is mold removal something you can do at home or in your business?

Mitigation is a process best accomplished by those with experience to tackle it. Remediation of black mold by a restoration company can be the difference between short term or long term success. Mold in home and commercial mold damage are two different beasts to tackle. The underlying issues need to be addressed quickly to prevent any further damage. An expert who handles mitigation on a daily basis can provide you with a consultation concerning what will be entailed with the mold removal.

How do I remove this smelly odor?

The chances of a resident or business owner removing the smelly odor associated with mold damage is unlikely. Experts who take time to analyze the situation carefully can utilize professional grade equipment not available to the average person. They can also completely remove any mildew and fungus to prevent any future smelly odor. 

Residents have to sleep overnight with the smelly odor. Deodorization can alleviate that concern quickly. High performance industrial grade machines can remove these smells with great ventilation techniques. Deodorization is an invaluable process which helps re-establish that new smell. This process helps with mold growth behind wall, around the bath or in other hidden areas.

How long will mitigation or remediation take?

Mitigation depends on several factors. Commercial mold damage could be more complex if other tenants or a landlord is involved. Mold in home could be more difficult to resolve if the person living in the dwelling is renting. The restoration process needs to happen as quickly as possible for all those involved. The safe removal of mold could prevent any further spread. It can prevent dry rot which leads to other issues.

Do I have other alternatives besides calling a restoration company?

Mold is something you should never take lightly. Whether it is commercial mold damage or mold in home, the spread can do great damage to the interior of any building. Black mold can cause severe damage. Remediation by experts can provide individuals with the peace of mind that the existing mildew and fungus is gone for good. The deodorization techniques utilized by a restoration company has been time tested to rid your home or business of any bad smells. Mold growth could continue to spread if left untreated or not treated properly by a professional. Black mold can also be substantial. It's very prevalent in wet areas like showers and tubs. Black mold thrives in dark and humid places.

The experts can assess everything quickly and remove the issues completely.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold.

3 Commercial Generator Facts

2/12/2019 (Permalink)

Storm Damage 3 Commercial Generator Facts A generator can provide emergency backup power to a commercial building.

3 Commercial Generator Facts

A generator can provide emergency backup power to a commercial building. Building owners or managers should select a model that provides a sufficient amount of electricity to sustain essential functions. Here are three facts to guide owners and managers toward the right backup power solution for a building in Peoria, AZ.

1. Most Generators Use One of Four Fuel Types

Generators tend to rely on gasoline, diesel, liquid propane or natural gas. Gasoline has about a 12-month shelf life, whereas diesel can last for 18 to 24 months. Liquid propane remains viable for decades. Natural gas generators can be connected to existing pipelines, and many models can also run on liquefied petroleum or propane.

2. Refilling Services Are Available For Some Fuel Types

Owners and managers may want to factor in the ease of refilling fuel. Delivery and tank refilling services are available for diesel and liquid propane. Gasoline is widely available, and many stations have transfer switches and generators that make it possible to pump fuel during a power outage.

3. A Well-Maintained Generator Can Last For Decades

Commercial generators should be regularly inspected and maintained. Owners of standby generators should perform automatic transfer switch exercise cycles weekly, as well as periodic load tests. Charge the battery in a portable unit by powering it up at least once every three months for 30 minutes. These measures can prevent generator problems in the event of an emergency.

Operate a generator outside to prevent carbon monoxide from accumulating in a building. Property owners may want to purchase a cover or specialized enclosure to keep out rain and snow. It is also a good idea to maintain enough fuel to last several days. If a storm or any other type of disaster damages a commercial building in Peoria, AZ the owner or manager should schedule a consultation with mitigation and restoration experts.

What Do You Need To Make a Fire Claim?

2/4/2019 (Permalink)

Fire Damage What Do You Need To Make a Fire Claim? Fire damage at a Anthem, AZ home

Fire Insurance Claim

Accidental fires are covered perils in most homeowners insurance policies. It is not difficult to file a claim to cover fire restoration costs, which can cost up to $40,000. Here are three things that can streamline the filing process.

1. Homeowners Insurance Coverage

It is only possible to file a claim if a residence is currently covered by a homeowners insurance policy. It is advisable to review the policy and check limits prior to making a claim. If a fire only resulted in minor damage, it may be worth paying out of pocket to avoid a premium hike. Determine whether you want to file a claim prior to notifying an insurer about damage. Some companies require agents to report any information they receive.

2. Proof of Damage

An adjuster will need to see evidence of damage. Take plenty of photos or record videos before taking any steps toward mitigation. Try not to touch anything and spread out towels or sheets over the path you plan to take to avoid grinding soot into flooring. It can be helpful to provide footage of the same parts of a home prior to the fire. Adjusters will also make a home visit to inspect damage firsthand.

3. A Fire Restoration Estimate

An estimate of restoration costs is another helpful piece of information. Insurance companies prefer to work with certified restoration professionals who have extensive experience. An all-in-one damage mitigation and restoration company may be able to provide a more complete estimate including fire and smoke cleaning as well as rebuilding.

Insurance may be more likely to cover fire restoration if a homeowner thoroughly documents damage and pursues timely mitigation. Contact a damage mitigation company that provides board-up services to limit losses and secondary damage. All of these measures can make it easier to file a fire insurance claim for a residence in Anthem, AZ.

What You Need To Know About Mold Removal in Your Home

1/21/2019 (Permalink)

Mold Remediation What You Need To Know About Mold Removal in Your Home Mold can grow in a variety of places and conditions in your home.

Various types of mold growth, including black mold, can cause extensive damage to your home in Peoria, AZ, and the mold cleanup process can be costly. However, the more you are able to understand about mold growth and the removal process, the better you can prevent mold from growing.

What Causes Mold Growth?

Mold can grow in a variety of places and conditions in your home. However, there are several factors that make mold more likely to grow, including:

  •  Poor air circulation
  •  High levels of humidity
  •  Warm environments

Will Mold Go Away on Its Own?

Some people may believe that keeping an area where mold has grown dry will cause mold to disappear. Although there are several steps that can help to prevent mold, once mold has started to grow, it will not go away on its own. Instead, there are various steps that need to be taken for mold to be entirely eliminated.

How Is Mold Removed?

Different types of mold may require different methods of removal. Whereas black mold may require an extensive mold cleanup process, mold that has just started to grow in one area may be removed more quickly. Often, air filtration devices and anti fungal treatments are used to eliminate mold from a home.

How Can Mold Be Prevented?

Although it isn’t always possible to prevent mold growth, there are several steps that can decrease the likelihood of mold growing in your home, including:

  • Keep your home dry by fixing leaks as soon as you notice them
  • Eliminate any type of moisture problem in areas such as bathrooms or kitchens as soon as possible
  •  Don’t allow standing water to remain in your home
    If you understand how mold grows and how mold is removed, you can take steps to prevent serious damage from black mold and other types of mold. If your home is experiencing issues with mold, you might want to consider contact mold remediation professionals.

How To Repair a Leaking Toilet Tank

1/17/2019 (Permalink)

Water Damage How To Repair a Leaking Toilet Tank Water restoration after a leaking toilet in a New River, AZ bathroom

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in New River, AZ, don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece.

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently.

Water Damage Restoration Phoenix

1/9/2019 (Permalink)

Storm Damage Water Damage Restoration Phoenix Flooding in Phoenix, AZ

Call SERVPRO of Northwest Phoenix/Anthem for Emergency help with your water damage!

Call 623-780-9111

We are here to help with water damage extraction, cleanup, structure drying, carpet removal, pad removal and much more! Remember what to do if you have flooding in your home from a storm.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

SERVPRO of Northwest Phoenix/Anthem works with all insurance carriers and offer FREE estimates. Don't hesitate to give us a call.

Tips for Preserving Personal Items After a Flood

1/9/2019 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Phoenix, AZ to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings.

Unsalvageable Items

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

  • Furniture items
  • Carpeting and padding
  • Particle board cabinets
  • Portions of drywall or insulation that have been immersed. 


Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take After Storm Damage

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage.

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture.

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage.

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Phoenix, AZ.