Recent Why SERVPRO Posts

Removing Mold From Bathroom Walls

8/19/2020 (Permalink)

Black mold on bathroom tile Mold damage in bathroom walls

Learn How To Remove Properly

Bathroom mold is unsightly in a business setting, meaning you should remove it as soon as possible. The most common place people find mold in their bathrooms is on the walls. If you cannot currently afford to hire mold removal professionals for your business in Phoenix, AZ, you should learn how to properly remove mold from tiled bathroom walls.

Tiled Walls
There are a few methods you can use in your bathroom, just be cautious if you have colored grout. A good place to start is chlorine bleach. You can purchase a chlorine bleach cleaner specifically designed for bathrooms for your mildew clean up project. As long as you don't have colored grout, you can take the following steps:

  • Spray the cleaner onto the tiles
  • Let it sit for 30 minutes
  • Scrub the tiles with a stiff brush
  • Rinse off the cleaner with warm water

If you need a more natural cleaner, you can use distilled vinegar. To clean with this, spray the first coat of vinegar onto the walls and let it sit for 30 minutes. Scrub it with a brush before spraying a second coat onto the walls and letting it sit for 30 more minutes. Then, rinse the vinegar off the walls with warm water. While this method adds a lot of time to your mildew clean up, it is great for sensitive skin. If this takes too much of your time, you can make a paste with baking soda and water. Spread this paste over your moldy tiles and let it sit for 10 minutes. Then, scrub the mold away with a brush and rinse with warm water.
Your mildew clean up should focus on effectively removing mold from your bathroom walls. While it may take a few tries, you need to remove the mold to make your business look more professional. If you wind up struggling with this task too much, consider having a mold remediation performed.

What’s the Best Way to Remove Mold From a Crawlspace?

7/29/2020 (Permalink)

Mold on crawlspace Mold damage in Peoria, AZ

Because you probably don’t look into your crawlspace daily or even weekly, you might not know mold is growing there until your home has mold damage. Mold tends to grow in crawlspaces because they’re often damp from rising moisture from the surrounding soil or condensation from nearby plumbing or HVAC pipes.

Signs of Mold

You might have mold if you:

  • Find black or green areas around your baseboards
  • See water damage
  • Have had flooding in your home
  • Notice a moldy smell throughout your house

The best way to prevent mold growth in your crawlspace is to put down a moisture barrier. If space is sealed, no water can get in. However, if you need a mold remediation company in Peoria, AZ, to remove the damage, ask if they use media blasting.

Removing Mold With Media Blasting
Media blasting (also known as abrasive blasting) removes mold damage by spraying the area with an abrasive compound using high pressure. This technique has advantages over other mold removal methods, like cleaning and sanding by hand. It’s quicker more effective on irregular surfaces that may have nails sticking out and areas that are hard to access. Places with lots of cross beams, like unfinished attics and underneath decks, are easier to clean with abrasive blasting.
Baking soda (sodium bicarbonate) and dry ice are the most common materials for mold removal. Baking soda easily dissolves in water and has an almost-neutral pH level. It’s an effective but gentle cleanser. Dry ice is carbon dioxide that’s solidified into pellets. It removes and kills mold in one shot and doesn’t leave any waste. Dry ice doesn’t conduct electricity, making it a good cleaning material for areas with electrical equipment.
No matter which kind of media blasting you choose, the mold remediation specialist should thoroughly vacuum the area to remove any lingering spores. With a clean crawlspace, you’ll know your home will be safe from mold damage for many years.

What to Expect After a Fire When You Hire SERVPRO

6/16/2020 (Permalink)

Commercial building with fire damage on inside, smoke odor removal equipment placed on the center of the building Commercial fire loss in Indian Springs,AZ

What to Expect After a Fire When You Hire SERVPRO

A commercial building fire can result in multiple types of damage, from smoke and soot to water damage from the extinguishing efforts. The key to getting your building back in use is to plan for rebuilding services beforehand. Knowing who to call after a disaster is the first step. SERVPRO is trusted by most major insurance companies and by many commercial and residential clients. When you contact them for your fire restoration needs you can expect to:

1. Immediately Speak With a Specialist
SERVPRO is open 24/7, every day of the year, even holidays. So, when you call their customer care center you’ll immediately speak with a specialist. They’ll ask questions about the event and then dispatch a professional to your business.

2. Get an Inspection and Assessment
SERVPRO Franchise Professionals will do a thorough inspection and assessment of the fire, soot, smoke, and water damage. The extent of damage will be determined to develop a restoration plan.

3. Get Quick Boarding-Up and Roof-Tarping
Roof tarping and boarding up of damaged walls and windows will prevent further loss from weather, animals, and vandalism until the fire rebuild is completed.

4. Have Water Extracted
If your building has sustained water damage, all water will be extracted and the building contents will be dried. Industrial equipment such as wet/dry vacuums, fans, and dehumidifiers will be used.

5. Have Smoke and Soot Removed
After a fire, there will be smoke and soot on most surfaces including walls and ceilings. Professional equipment and specialized fire restoration methods will be used to eliminate them.

6. Have Everything Cleaned
The affected area, including salvageable contents, will be thoroughly cleaned and sanitized. Anything that can be restored will be, and industrial odor removal techniques are also implemented.

7. Be Fully Restored
Finally, your building will be restored to its preloss condition. Reconstruction of some affected areas may be needed. Also, minor repairs, as well as replacement of new drywall and flooring may be required.
In the wake of a fire disaster, your Indian Springs, AZ, SERVPRO Franchise Professionals are Here to Help. The fire restoration procedure will be thorough and completed as quickly as possible.

How To Protect Yourself Around Mold

5/14/2020 (Permalink)

specialist in combating mold in an apartment Protect yourself from mold

Protect Yourself By Wearing The Following Equipment

Mold growth in a commercial building is a serious problem that must be addressed immediately. Unless the infestation is small, you should not attempt to remove the fungus by yourself. Instead, you should rely on mold cleanup specialists in Glendale, AZ. If you do decide to assist with the process, or if you need to enter the infested building, you can protect yourself by wearing the below equipment.

1. Shoe Covers
As their name implies, shoe covers slip over the bottom of your shoes. They prevent you from tracking the mold spores from one room to another. Every time you enter the affected area, you should put on new covers.
2. Hair Covers
Your hair needs to be protected from mold spores, as well. Otherwise, you could inhale the spores or spread them throughout the building. As with the shoe covers, hair covers should be disposable and replaced each time you go near the mold.
3. Goggles
Safety goggles do not just protect your eyes from mold spores. They also keep out any excess dirt or debris that could fly into the air during the restoration process. They even block powerful mold-cleaning liquids that could splash into your face.
4. Face Masks
A face mask, also called an air-purifying respirator, prevents you from breathing in dangerous particles. The type of mask you buy is critical. Surgical masks are not designed to prevent the inhalation of mold spores. Instead, use an N-95 mask, which filters 95 percent of air particles.
5. Tyvek Suits
If you are cleaning up a small mold job by yourself, you can probably get away with wearing a long-sleeved shirt and pants. However, for larger mold infestations, you need a disposable Tyvek suit.
Before you enter a mold-contaminated area, you must wear proper equipment. Items such as goggles, shoe covers, and face masks can help keep you safe. However, if you really want to protect yourself from mold, you need to leave the cleanup to the professionals.

How to Select an Air Purifier That Will Remove Mold Spores

4/12/2020 (Permalink)

Air purifier machine in a house Air purifier in an Indian Springs, AZ

Mold can be a problem in any home or business. Air filtration units can help, but not every air purifier can remove the mold spores.

Mold Spores

Mold spores are tiny particles that become airborne in homes and offices. Mold grows when the conditions are right. They need a source, such as carpeting or drywall, along with moisture and a warm temperature. Unfortunately, most homes have all of these conditions.

Air Purifiers

To reduce the risk of mold in your home in Indian Springs, AZ, you should consider buying an air filtration system. There are many types of purifiers that can clean the air, but the units that are most successful at removing mold spoors are called high-efficiency particulate air purifiers. The EPA, along with the American Lung Association, recommend HEPA filters to remove the spores that cause mold.
HEPA air filters catch the tiny particles and allergens in the air that we can’t see, but that can cause health issues. The Department of Energy defines a HEPA unit as being able to remove 99.97% of particles the size of 0.3 microns. (A micron is one-millionth the size of a meter.)
HEPA Filters
Some manufacturers claim that the filters they produce are HEPA, but they may only be 99.97% effective at removing spores at 1 or 2 microns. In order to find a filter that is truly successful at removing harmful spores, you need to find one that removes contaminants at the 0.3-micron level.
Do your research to select the air filtration system that will give your family the most effective health benefits. Then make your purchase.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can handle residential and commercial cleaning jobs

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Northwest Phoenix/Anthem (623) 780-9111

What Is Category 3 Water Damage?

1/20/2020 (Permalink)

Flooded studio Flooded building in Anthem, AZ

Many business owners have heard of black water but some may not know exactly what it is or where it comes from. It is a term used to describe water that is likely to contain high levels of contaminants. It is considered to be the dirtiest of the three categories of water and when it is suspected, special care must be taken. If your business in Anthem, AZ, has been impacted by category 3 water, you will need to call a professional water remediation expert to dry, disinfect, and restore your property.

Why It Is Dangerous

Black water is considered to contain concentrated levels of pollutants, making it unsafe to enter. It may harbor impurities that are known to cause harm or illness. If you must come into contact with it, protective clothing should be worn and properly discarded after use. Dealing with this water commonly involves sewage cleanup, which could come from toilet overflows, floodwaters, or other sources. This type of water can contain many types of contaminants in concentrated levels:

  • Parasites
  • Bacteria
  • Pesticides
  • Decaying organic material
  • Sewage
  • Heavy metals
  • Hazardous chemicals

How To Get Rid of It

Category 3 water needs to be dealt with by a professional remediation team that is trained to use advanced technology to dry and sanitize the area. Their services may include pumping out the water and installing industrial blowers to dry the area quickly. Taking immediate action will help stop bacteria from continuing to multiply and halt mold from forming or spreading. Professionals may choose to remove materials that cannot be salvaged and disinfect what is left. As the last step, your restoration company may replace structural or other items, leaving your business as if the problem never even occurred.
If you discover that you have black water inside of your business, you will need to hire remediation experts. With their specialized skills, they may disinfect and restore your building to its pre-flood condition.

How to File a Fire Damage Claim

12/21/2019 (Permalink)

Burned office area Fire damage in an Anthem, AZ office

How to File a Fire Damage Claim

No business leader or commercial property owner ever wants to have to make a fire claim. However, if you find yourself in this position, you're grateful to have a reliable insurance company. Also, it's important to understand the claims process so you can feel confident that you'll get the coverage and help you need. If you follow the right step, your claim should go smoothly.

Don't Delay

If a fire starts in your Anthem, AZ, building during working hours, your first priority should be the safety of everyone inside. Get out as soon as possible, and call for help. As soon as you can, you should also alert your insurance company and start on your fire claim. You need to provide as many details as you can, including:

  • How the fire started
  • What areas of the office were affected
  • The extent of the damage and what was damaged
  • Whether there were any injuries

Provide Documentation

The information you can provide the insurance company about the fire damage in your building, the faster your claim should go. It's helpful to provide photos of the damage, if it's safe to enter the building. If you can't take them yourself, obtain some from the fire cleanup company you hire to restore and rebuild your workplace. Make sure you don't disrupt the scene at all, however.
Put the Restoration Company in Touch With Your

Insurance Provider

Hiring a fire restoration team is another critical component of filing a claim. Your insurance agent needs to know which cleanup company you are working with in order to process the claim. These two parties will communicate while the claim is processing. The insurance company may allow the crew to start repairing some items but also might require all work to start after approving the claim.
Making a fire claim doesn't have to be complicated. Timely action and thoroughness will go a long way toward getting you the right help.

Understanding Mold Damage Costs

12/4/2019 (Permalink)

Residential mold damage in Norterra, AZ

Dealing with mold is something most homeowners dread for a variety of reasons. Although no one wants it in their home, the cost of mold removal is something that leaves many folks perplexed. If you believe your home in Norterra, AZ, needs help when it comes to mold problems, including black mold, you might have questions about how much it will cost. To learn more about potential problems related to mold cleanup, it’s important to understand these factors.

Know Where Mold Typically Lives

The cost of mold remediation is often determined by where you find it. If there is only a small amount of mold, it won’t cost as much. However, if you have multiple rooms with this problem, the cost will go up. Common areas you might find mold include the following:

  • Bathroom floors, ceilings, and walls
  • Underneath carpet
  • Small, dark spaces, such as closets

Kitchens and bathrooms are often prime areas for growth, so when considering the cost of mold removal, think about how large the space is and how many rooms are possibly infected with mold. If you’re not sure but suspect there is mold in the home, you’ll need to hire a professional to assist you in locating it.

Understand How To Handle Mold

Because there are different types of mold, there are various ways to handle it, depending on the strain. For example, black mold cleanup requires thorough cleaning and care to make sure the problem does not come back again. You’ll typically see it growing on a wall, usually in large areas. You should expect to pay more for black mold removal, but it is necessary to do so to ensure it is completely gone. Dealing with the cost of mold cleanup happens only after you determine how much is in your home. If you find that mold is a problem in your house, seek mold cleanup assistance from experts. They can give you an idea of the potential cost and what your home needs to have the mold removed.

What Goes Down Should Not Come up: Tips for Preventing Sewage Backup

10/15/2019 (Permalink)

Clogged pipes can cause a sewer backup in your Glendale,AZ home

Tips for Preventing Sewage Backup

sewer backup, usually caused by storm damage or flooding, is about the worst thing a homeowner can expect to find in their home. The good news for all homeowners, however, is that there are ways to prevent it from happening.

1. Do Not Pour Grease Down the Drain

First and foremost, do not under any circumstances pour grease down your drain. Made of oil and fats, grease, while a liquid during and immediately following cooking, solidifies when it cools, expanding slightly. It is the expansion of grease that causes problems in your pipes as it creates blockages.

2. Trap Food Waste and Hair 

Since clogs and blockages are among the leading causes of sewer lines backing up, it makes sense to prevent things from flowing down the drain that can cause this issue. A simple item you can purchase is a drain trap, essentially a mesh cup that sits in your drain or on it, preventing hair, food, and other things from traveling where they don’t belong.

3. Know the Never Flush Five

It would be impossible to talk about preventing a backup without mentioning the never flush five: hazardous chemicals, paper towels, feminine products, diapers, and cloth rags. Each of these items can cause significant blockages, and household cleaners can even add to the deterioration of already damaged pipes.

4. Use Baking Soda and Vinegar

Beyond being vigilant about things you put down the drain, you can also perform monthly routine maintenance with a mixture of baking soda, vinegar, and warm water. This tidy little solution will help to break down buildups in your drains, possibly preventing significant issues in the future.

5. Call a Professional

More often than not, it pays to have professionals from the Phoenix, AZ, area come out and inspect your lines, even performing some routine maintenance like sewer cleaning. These individuals will have the tools and the knowledge to check and repair any drainage issues or concerns.

A sewer backup is not likely on your bucket list; therefore, it is a good idea to use as many preventative measures as possible to limit the likelihood of you ever experiencing this type of problem. For more information, visit

The Benefits of Professional Mold Testing

9/22/2019 (Permalink)

Mold testing in a Phoenix, AZ home

Benefits of Professional Mold Testing

If you have mold in your home in Phoenix, AZ, it's a good idea to call mold remediation experts as soon as possible to take care of it. Even if you can't see it, an indoor environmental specialist can help locate and assess the problem. Here are some benefits of professional mold testing.

Accurate Assessment

When you buy a home mold test kit from the hardware store, you're almost always going to get a positive result. That's because mold spores are always in the air. That doesn't automatically mean you have a problem. A professional inspection, on the other hand, can tell you three things:

  1. How concentrated the mold is
  2. Where the mold growth is located
  3. What kind of mold you're dealing with

The preliminary inspection before remediation begins is useful for identifying the type and extent of the mold damage. The cleanup process is more likely to be successful if technicians start with an accurate picture of the problem.

Reduction of Damage

Without a professional assessment, you are at the mercy of your senses to tell you where a mold problem lies. An indoor environmental specialist can identify the entire scope of the problem, which informs the mitigation process. In the long run, this can reduce the amount of damage that the mold causes by allowing technicians to treat the whole problem with the first mitigation attempt.

Improved Air Quality

You don't have to be able to see mold for it to affect the air quality of your home. Getting rid of the mold growth is the first step to getting rid of that musty odor. If it lingers, you can use a purifier with a HEPA filter to clear the air after remediation is complete.
An indoor environmental specialist can test for mold even if you can't see the problem. Getting a professional mold test makes mitigation easier and more thorough.

Protect Your Commercial Property From Mold Damage

7/23/2019 (Permalink)

Choose a professional remediation company

Owners of commercial buildings in Rio Vista, AZ, need to take steps to prevent the growth of black mold and other forms of fungus. Without the proper protection plan, your business may have to shut down to thoroughly clean infected areas. Find out how to protect your commercial property and prevent mold buildup today.

Proper Ventilation

Mold requires moisture, food and sometimes heat to grow. An unventilated area quickly collects moisture and heat, so any food source is likely to grow mold. Here are a few common building materials that mold may grow on in your commercial building:

  • Drywall
  • Carpet
  • Drop ceiling tiles
  • Caulk or grout

Install and use ventilation systems to prevent these high-moisture areas from becoming mold breeding grounds. This will help you solve any moisture problem in your building.

Complete HVAC Servicing

Whether you use a furnace, air conditioner or both throughout the year, HVAC systems also can harbor mold growth. Ductwork is often coated in dust and exposed to warm, damp air. Commercial air conditioners typically use condensation pans. Standing water in these pans is likely to grow mold, even black mold. Even worse, your HVAC system spreads mold spores throughout your building.

Inspect Plumbing

Leaking pipes are one of the most common causes of water damage in a commercial building. Routinely inspect your sinks, toilets and water lines to avoid any dripping or condensing pipes that may be growing mold in your basement, utility room or wall cavities. This will point you toward the critical areas of mold cleanup.

Choose a Professional Remediation Company

The best line of defense is an expert mold removal company that is Faster to any size disaster. Whether you’ve already found mold in your commercial building or you’re looking for ways to prevent this costly experience, an expert company can assess any black mold damage, cleanup your interior air and restore your professional building for a safe and friendly work environment.

Looking for a Business Franchise? 3 Reasons To Choose SERVPRO

3/25/2019 (Permalink)

Owning a SERVPRO franchise comes with many unique advantages.

Looking For A Business Franchise? 3 Reasons To Choose SERVPRO

Owning a business franchise in Peoria, AZ can be an exciting opportunity. There are many benefits, including creating connections within your community and making a living from doing something you enjoy. If you are currently looking for a new entrepreneurial opportunity, then there are a few benefits to choosing a SERVPRO franchise.

1. You Will Run a Local Business

While online business opportunities abound, buying a franchise that is locally owned can have several advantages when compared to web-based companies. One of the largest benefits is that local businesses tend to have a greater connection with their customers and are therefore generally more trusted. As a result, when flooding, fires or other natural disasters strike, neighborhood residents and businesses are likely to call on your SERVPRO franchise for help first.

2. Corporate Support Is Always Within Reach

Owning a mitigation and restoration franchise can give you the confidence required to grow your business without having to navigate the process on your own. The company’s corporate offices are always there to answer questions and help guide you when it comes to hiring employees and the day-to-day operations of the franchise. This can be especially helpful if you have never owned a company before and are not yet ready to run one completely on your own.

3. You Can Learn Specialized Restoration Processes

Because restoration services are typically a large portion of a certified mitigation and cleaning company, owning this type of franchise teach you a variety of techniques that you are not likely to learn anywhere else. From document restoration to removing odors from homes and businesses, you will learn a set of skills that can help you stand out not only in the neighborhood, but in the work force as well.

Owning a SERVPRO franchise in Peoria, AZ comes with many unique advantages. Whether you want to make local connections or own a business with the guidance of a trusted corporate hand, this growing opportunity is certainly one to consider.