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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Tips for Flushing Your Water Heater

6/11/2019 (Permalink)

Flushing a water heater in Glendale, AZ

The average homeowner doesn’t give much of a second thought to their water heater. But this silent household savior needs maintenance just like any other part of your Glendale, AZ home. Neglect it, and you may pay with tepid showers and creeping utility bills. One task, flushing the tank, is easy enough for you to do by yourself.

Why Flush?

Your heater can seem fine, but inside, sediments like magnesium and calcium may be accumulating. Over time, the calcification of these sediments can lead to:

  • Hard water
  • Uneven heating
  • Leaks and clogs

In some cases, it can get bad enough to destroy the entire appliance. You have options before it gets to that point. Simply grab a garden hose and a screwdriver and get ready to handle a water heater flush.

What to Do

Turn off the heater. If it’s gas, turn off the gas to put out the pilot light. If it’s electric, simply find the supply line in your circuit breaker and turn it to the off position. Next, prep your drainage area - the area where all of the water will go. Connect the garden hose to your heater’s drain valve and run the end of it to the drainage area. Next comes the fun part! Open your heater’s drain valve and let the water and sediments flow out. Wait a few minutes and turn off the water supply valve to bring the drainage to a stop. Turn the water supply valve on one more time for a quick final flush, then close all the valves. Next turn your power supply back on and you are good to go.
Maintenance can be easy to neglect, but the impact of a broken water heater is hard to ignore. Follow the above tips for water heater flush before a leaky heater requires water damage repairs. Your wallet will thank you.

To Repair or Replace: Determining the Fate of Your Saturated Belongings

5/30/2019 (Permalink)

Few things may strike fear into the hearts of homeowners quite like the harsh reality of a pipe break. After the stress and expense of quickly finding and fixing the initial problem, the cleanup and repair of your home and its furnishings can seem like an even higher and harder mountain to climb. Luckily for you and your bank account, there are a couple of key factors to consider that may help you salvage some of your belongings and save a few pennies, too. When assessing the situation be sure to consider the following:

• The contamination level of the water
• How long the water was left to sit
• How quickly you will be able to react

Contamination Levels Matter

If the water entering your home originated from a source free of contaminants, such as an overflowing sink or pipe break, there is a good chance the water is clean and, therefore, the affected property might be salvageable. For example, professional cleaners may be able to assist you in restoring your carpet if you have suffered from clean water damage. However, should the water originate from a more polluted source, such as floodwater or a sewage leak, restoration may be highly unlikely.

Quick Action Is Key

Unfortunately, the contamination level of sitting water may change over time. If water damage is left untreated for 24 to 48 hours, the degree to which the water is polluted may rise. So while your belongings may have been ripe for rescue after the initial pipe break, if repairing the damage is delayed, replacing the contaminated possessions may be the only safe solution. It is prudent to contact professional water restoration experts as quickly as possible to avoid turning a once salvageable situation into a remove-and-replace endeavor.

If you have suffered unexpected water damage in Phoenix, AZ, you may be able to save some of your saturated belongings. Just remember, when it comes to dealing with tarnished furnishings and carpet, water contamination levels and time are crucial factors to a happy outcome. Always be sure to seek professional assistance if there is a possibility you are dealing with contaminated water or property.

3 Steps To Take After a Fire in Your Home

5/30/2019 (Permalink)

Call SERVPRO of Northwest Phoenix/Anthem today!

If your home in Phoenix, AZ is affected by a fire, you will likely want to begin the fire restoration process as quickly as possible. There are several measurements you can take to help quicken the restoration process.

1. Contact Your Insurance Provider

After a fire has occurred in your home, it’s often helpful to contact your insurance provider in order to learn what your fire insurance will cover. Though every insurance company is different, damage from a fire is often covered, at least in part, by insurance. By talking with someone at your insurance company, you can also learn about the next steps your company may require you to take in order to complete your claim.

2. Avoid Causing Further Damage

Although you may be tempted to enter your home as soon as possible after a fire, this isn’t always the best idea. By entering your home after a fire, you could potentially worsen any structural damage, which could slow down the fire restoration process. Additionally, disturbing soot in the home could damage property and could cause respiratory issues. It’s often best to allow professionals who have the proper equipment to remove items from your home.

3. Request Board Up Services

When a home has been damaged by a fire, it’s often important that the home is protected in order to prevent more damage from occurring. Boarding up your home can help keep out wind and rain in addition to making it more difficult for thieves to enter the home. Once your home has been boarded up, the process of smoke cleaning and making structural fixes can begin.

The fire restoration process can often be made easier if you know how to properly make a fire claim and keep your home safe. If you need assistance in restoring your home, it could be helpful to get in touch with fire damage restoration professionals.

3 Benefits of Hiring an Environmental Hygienist

5/29/2019 (Permalink)

Environmental hygienists are certified to handle your mold remediation

Hiring a Qualified Environmental Hygienist

Mold is actually more common than you might think. Mold grows in moist places, so if your house in New River, AZ, is overly humid, it is very possible for you to end up with a mold problem. If caught early, mold cleaning can usually be taken care of pretty easily, but you need to know who to hire. Instead of trying to remove the mold yourself, it is best to hire a qualified environmental hygienist to take care of it for you.

1. They’re Certified

Environmental hygienists are certified to handle your mold remediation by the Institute of Inspection Cleaning and Restoration Certification. This means they have gone through extensive training and have the proper knowledge and equipment to deal with the mold damage.

2. It’s Safer

Cleaning the mold yourself can be tempting, but it is best to hire someone who is equipped to deal with mold cleaning. Not only do they have the proper training, but they also have the right safety equipment. Unless you know what type of mold you are dealing with, you will not know how dangerous it might be. Environmental hygienists are also able to test the mold to see what kind is in your home.

3. Insurance

It is possible that your insurance company will pay for the mold removal. Always check with them to see what type of coverage you may have in this situation. They may actually be more likely to pay if you tell them that you are using an environmental hygienist. They prefer for you to work with certified mold removal firms so that they know the job is being handled properly the first time around.

Be sure to ask each company that you speak to whether they are certified. Mold cleaning can be a tricky job, so you want to make sure you hire someone who can safely handle the situation. Make sure you call someone as soon as you notice the mold as the smaller the job, the less expensive it will be.

How To Remove the Smell of Smoke From Your Home

5/17/2019 (Permalink)

Thermal fogger

Removing the smell of smoke from your home can be very difficult, especially if the cause of the odor is from a house fire or continued indoor smoking. If you’ve done all that you can do and the smoky smell simply won’t go away, it’s time to seek help from smoke cleaning services. These professionals will have the necessary equipment and expertise to rid your home of smoke for good. If you do employ the help of these experts to deodorize your home in Glendale, AZ, here is what you can expect.

Causes of a Smoke Smell in Your Home

The method used to remove a smoke odor from your home can vary depending on the cause. If the smell is a result of any of the following causes you’ll need to rely on professional deodorization services:

  • Cigarette smoke
  • Smoke damage from a house fire
  • Lingering smoke smell from burnt food
  • Fireplace smoke

The Deodorization Process

When a smoke cleaning specialist visits your home, they’ll use a variety of methods and processes to completely rid your home of the smoke odor. After identifying the source, they’ll use equipment such as air filtration devices, ozone machines, and thermal foggers to remove the odor.

  • Air Filtration Devices: Air filtration devices use HEPA filters, activated carbon filters, or other types of filters to catch odorous contaminants and remove them from the surrounding air.

  • Ozone Machines: Ozone machines release ozone, molecules with an added oxygen atom, into the air to directly attack odors by changing their chemical structure and destroying them completely.

  • Thermal Foggers: Thermal fogging works by releasing a mist into the air with particles close in size to smoke that will help neutralize any odors it comes into contact with.

No one enjoys the smell of smoke in their home or the negative health effects that lingering smoke causes. Professional smoke cleaning services are your best line of action in battling this unwanted odor.

Major Differences Between Storm Damage and Flooding

5/6/2019 (Permalink)

Broken window on a Phoenix,AZ building due to high winds

Storm and Flood Damage: What's the Difference?

Storms and floods can wreak havoc on businesses in Phoenix, AZ. While both storm and flood damage can have devastating effects on a business, it can be useful to know the differences between the two types of damage.

1. High Winds

When a storm occurs, high winds can damage a building. Occasionally, high-speed winds can accompany flooding, but high winds are usually associated with strong storms or hurricanes. If you know a storm or a hurricane is likely to affect your business, there are measurements you can take to protect your building from high winds such as boarding up your business’s windows.

2. Mold Growth

Though it is possible for mold growth to occur if a storm with heavy rain occurs, it is significantly more likely that mold growth will appear after flood damage rather than after storm damage. Damp building materials, such as wood or drywall, help to create the perfect environment for mold to grow. Even though mold growth cannot always be prevented, you may be able to prevent the mold from growing after a flood by quickly drying your building and keeping the building well-ventilated by opening windows.

3. What Part of the Building Is Affected

Depending on the severity of a flood or a storm, different parts of a building may be affected. Storms with high winds can cause interior damage, but more commonly badly damage the exterior of a building, tearing off shingles and siding and causing windows to break. Flooding can cause structural damage to a property, which can potentially affect the business’s interior and exterior. It may be helpful to contact storm and water damage experts if your building has sustained either interior or exterior damage.

Understanding the differences between storm and flood damage can help you to prepare your business for either type of disaster. While high winds are more likely to occur with storms, mold growth is more likely to occur with a flood and often, storms and floods affect different areas of a property.

What Can Property Managers Do To Prepare For a Hurricane?

4/25/2019 (Permalink)

Separate flood insurance coverage may also be necessary.

Hurricanes can cause severe damage wherever they strike. Property managers may be able to take a few measures to limit the amount of hurricane damage sustained by a residential building in Peoria, AZ. Here are three measures building owners or managers should take before a hurricane is expected to strike.

1. Install Storm Shutters or Board Up Windows

Owners of properties in areas prone to hurricanes may want to install storm shutters. There are several styles of shutters that make it possible to find the right hurricane preparedness equipment for any type of building. These solutions can range in cost from hundreds to thousands of dollars depending on the number of windows that require protection. Boarding up windows can also be an effective short-term solution.

2. Check Insurance Coverage

If a property is located in an area prone to hurricanes, the owner or property manager should make sure that the current level and types of insurance coverage are sufficient. Most standard residential and commercial property insurance policies do not cover hurricane damage. It may be necessary to add a policy to cover damage caused by these severe weather events. Some policies also only cover damage resulting from certain categories of hurricanes. Separate flood insurance coverage may also be necessary.

3. Take an Inventory

A property manager should have an up-to-date inventory of all of the contents and equipment in the common areas of a structure. Managers may also want to encourage tenants to take out rental insurance policies and make sure that these policies cover contents damaged by hurricanes. Managers should document damage after a hurricane and prepare to make an insurance claim.

These measures can limit damage and make it easier to file an insurance claim for hurricane damage. If a building sustains major damage, property management should arrange for professional mitigation and restoration services as quickly as possible.

Commercial Sprinkler Maintenance Can Help Prevent Flooding

4/18/2019 (Permalink)

Taking care of the sprinkler system can help prevent flooding.

A thick, green lawn can make your commercial building in Peoria, AZ stand out, and that may be why so many businesses spend thousands of dollars a year working with landscaping companies and buying products to improve their grounds. The way the area surrounding your building looks can speak volumes about the way others feel about your business. But sometimes the sprinkler system watering your beautiful, lush grasses may go unattended until the end of each season, and unless irrigation maintenance is done, it can mean problems for the whole area.

How Is the System Maintained?

Whether it is a landscaping company or a groundskeeping crew that takes care of your grassy areas, there are certain issues that need to be addressed in the sprinkler system on a monthly basis when it comes to maintaining a thick, thriving grassy zone around your building. Their job includes:

  • Checking for broken sprinkler heads
  • Monitoring water usage
  • Reviewing irrigation patterns

By walking the grounds and noting the health of the grasses, bushes, and trees, any problems with the sprinkler system can be dealt with quickly and efficiently, and irrigation maintenance can be a minor issue.

What Causes Most Sprinkler Problems?

While mischief can be the cause of some sprinkler malfunctions, defective heads and clogged pipes can also result in major problems on your grounds, such as sprinkler flooding. When too much water comes into a small area, the dirt beneath the system can not absorb the excess and floodwaters can run into your building. If there is an surplus of pedestrian traffic over wet grasses, the compacting earth can also cause plumbing pipes to crack, and flooding may be the result. If flooding does occur, contact a water damage and remediation specialist to quickly assess the situation.

Sprinkler systems can keep commercial grounds looking beautiful and green. That is why irrigation maintenance is an essential part of any groundskeeper’s job. Taking care of the sprinkler system can help prevent flooding.

Concerns Over Discolored Ceiling Tiles

4/11/2019 (Permalink)

Mold is a serious potential risk, and it is one that is best left to the professionals.

Concerns Over Discolored Ceiling Tiles

Ceiling tiles offer many benefits to commercial property owners, from acoustics to design, but they can also provide clues into potential issues related to water damage and tile mold. Made up of porous substances, these ceiling materials are prone to discoloration when they get wet or dirty. However, what type of issues can you expect when you see a color-damaged tile?

1. Leaks

Leaks are one of the leading causes of tile discoloration. When a water pipe leaks, the water soaks into the porous material and causes the color to change. Initially, the tile may turn gray from the damp, but if neglected, it will likely turn brown.

2. Roof Damage

Similar to a leaky pipe, roof damage can also lead to discoloration, but even worse, roof leaks can lead to tile mold. A damaged roof can cause water damage in the same way as a pipe, but the damage will likely occur slowly and may be less noticeable because of that. Also, if the dampness is only visible initially from the hidden side, it may go unnoticed, leading to mold growth.

3. Safety Hazard

In addition to the potential for leaks and roof damage, discoloration can signify a safety issue. When tiles are continually moistened, their structural integrity is brought into question, meaning that damp tiles can lose shape and even fall from the ceiling unexpectedly, potentially hurting an employee or customer.

4. Mold Growth

Lastly, discoloration may signify mold growth. As pointed out, color changes are likely caused by a buildup of residual moisture, and mold growth occurs in damp spaces. Therefore, if you have noticed several discolored tiles, it may be wise to contact a mold remediation specialist in the Anthem, AZ area to inspect the ceiling.

Tile mold is only one concern when you notice tile discoloration. The change in color can also be an indicator of a hole in the roof or a leaky pipe. However, mold is a serious potential risk, and it is one that is best left to the professionals.

Looking for a Business Franchise? 3 Reasons To Choose SERVPRO

3/25/2019 (Permalink)

Owning a SERVPRO franchise comes with many unique advantages.

Looking For A Business Franchise? 3 Reasons To Choose SERVPRO

Owning a business franchise in Peoria, AZ can be an exciting opportunity. There are many benefits, including creating connections within your community and making a living from doing something you enjoy. If you are currently looking for a new entrepreneurial opportunity, then there are a few benefits to choosing a SERVPRO franchise.

1. You Will Run a Local Business

While online business opportunities abound, buying a franchise that is locally owned can have several advantages when compared to web-based companies. One of the largest benefits is that local businesses tend to have a greater connection with their customers and are therefore generally more trusted. As a result, when flooding, fires or other natural disasters strike, neighborhood residents and businesses are likely to call on your SERVPRO franchise for help first.

2. Corporate Support Is Always Within Reach

Owning a mitigation and restoration franchise can give you the confidence required to grow your business without having to navigate the process on your own. The company’s corporate offices are always there to answer questions and help guide you when it comes to hiring employees and the day-to-day operations of the franchise. This can be especially helpful if you have never owned a company before and are not yet ready to run one completely on your own.

3. You Can Learn Specialized Restoration Processes

Because restoration services are typically a large portion of a certified mitigation and cleaning company, owning this type of franchise teach you a variety of techniques that you are not likely to learn anywhere else. From document restoration to removing odors from homes and businesses, you will learn a set of skills that can help you stand out not only in the neighborhood, but in the work force as well.

Owning a SERVPRO franchise in Peoria, AZ comes with many unique advantages. Whether you want to make local connections or own a business with the guidance of a trusted corporate hand, this growing opportunity is certainly one to consider.

Does Your Toilet Overflow While You Shower?

3/18/2019 (Permalink)

If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog.

Does Your Toilet Overflow While You Shower?

If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog between the main sewer line and your commode. Since your water drain and sewer lines are connected to the main sewer line, when the water fills the drain pipe while you shower, it can begin to overflow in the toilet during your bath. Rather than immediately calling a Peoria, AZ plumber and request a sewage cleaning, why not try these three steps.

1. A Plunger

A plunger is a plumbing tool consisting of a rubber cup attached to a long handle. The cup can be used to push water down the pipe, or adversely, to suck water up the pipe. Using a bellow action, the water can then be moved up and down the pipe with a trusting and pulling motion. This is often enough to remove a temporary clog and prevent further toilet overflow.

2. A Snake

When a plunger does not remove the toilet clog, you may need a more serious sewage cleaning tool. A plumbing snake is a long thin, snake-like metal line that can be forced down your drain and through a clogged pipe. While it is not recommended to dislodge serious clogs, it can do a great job on small problems.

3. A Professional

When the plunger and snake are unable to remove the clog, it may be time to call in a professional clog-removing team. Using the water cleanout in your lawn or flowerbed, the technician can often use a specialized camera to visually locate the clog. Once located, removal can be easy.

If your toilet overflows when you shower, try these three tips to unclog your pipe rather than requesting a sewage cleaning and unclogging first thing. You never know, you may get the clog on your first try and save yourself a lot of money!

Salvaging Art After Mold Damage

3/8/2019 (Permalink)

When an environment contains an excessive amount of moisture, mold is a possibility.

Salvaging Art After Mold Damage

When an environment contains an excessive amount of moisture, mold is a possibility. It can grow on anything, particularly if it is made of cellulose fibers. The paintings in your home in Peoria, AZ are not exempt from potential fungus growth. All is not lost, though. Most of the time, paintings can be saved through mold cleaning.

Professional Mitigation

When you need to restore a piece of art, it is best to leave it to the professionals. There are several benefits of hiring mold remediation experts to save your paintings:

  • They have specialized training to do the job right.
  • They know how to prevent the mold from returning.
  • They are typically insured to protect your property.

Experts can assess what needs to be done and set reasonable expectations. They can give you an estimate of how long the mold cleaning and restoration is going to take and what it's going to cost. They are your best shot at salvaging your art piece.

Mitigation Process

Water is one of mold's favorite things. Therefore, the first thing that the technicians will probably do is dry out the canvas as much as possible, using methods that protect the painting from fading. After drying, some of the mold may be able to be brushed off the surface with a soft brush. It is less complicated to remove mold from the back of the painting rather than the front, but professionals have processes for doing both. Once all the mold damage is removed, the painting must be dried again so that new patches of fungus don't grow on it.

Once your painting has undergone mold cleaning and has been dried and protected from further growth, it can be returned to your home where it belongs. If a piece of art in your home molds, don't despair and don't throw it away. Enlist the help of certified professionals to save it.

What To Expect During SERVPRO’s Fire Restoration Process

2/19/2019 (Permalink)

Kitchen fire in Phoenix, AZ

When a client has experienced a fire in his or her Phoenix, AZ home, the claims and restoration process can be a lengthy one. In order to save time and energy, working with one company through each step, from inspection to mitigation, can make everything go more quickly and easily. Here is what you can expect from SERVPRO when you use them for fire restoration.

1. Beginning the Process

Once you have contacted the damage restoration specialists about the emergency, you will receive a response within an hour. They are available 24 hours a day, so you won’t have to wait. After you’ve provided the necessary information, they will send a team to inspect the damage.

2. Inspection and Assessment

Before they can begin the fire rebuild work, an inspection will need to be done to assess the damage. This will allow the professionals to determine the best way to begin work. They will provide a briefing for you and your client so that you know what to expect during the course of restoration.

3. Mitigating the Home

Mitigation is an important part of fire restoration and will be done before any repair work can be started. During this stage, they will take steps to prevent further damage to the home. Depending on the extent of the damage, this can include boarding up doors and windows as well as placing tarps on missing roof areas.

4. Cleanup and Sanitization

Any items that can be restored will be cleaned and sanitized. This might include furniture, children’s toys and stuffed animals and paper documents. They will also remove any lingering smoke odors from the home.

5. Restoring the Home

The final step in the process is restoring the structure of the home. If the damage is extensive, they will reconstruct any highly-damaged areas. They will also do any minor repairs like installing new carpet and painting walls.

Because SERVPRO is there for every step of the fire restoration process, they are a great choice for rebuilding services. Both you and your client can feel confident that everything will go smoothly and quickly.

Mold Damage Best Assessed By Pros

2/19/2019 (Permalink)

Mold in home

Mold Damage Best Assessed By Pros

Mold damage isn't something people anticipate having to deal with. Mold exists everywhere and is typically caused by excess moisture. A home or business could have a leaky pipe. Sometimes excess moisture or humidity causes mold growth behind wall, around the bath or near the sink.

Mold growth continues over the course of time and could produce foul smells, fungus and mildew. True mold removal that completely eliminates the source of the issue needs to be addressed by experienced specialists.

Mildew, fungus and the smelly odor associated with the mold damage can cause a brief panic. The most important step in mold removal is consulting a professional to assess the situation. A professional can provide things an individual at home will unlikely not be able to accomplish. Mold removal pro's can provide deodorization to knock out the smelly odor that accompanies mold growth.

Is mold removal something you can do at home or in your business?

Mitigation is a process best accomplished by those with experience to tackle it. Remediation of black mold by a restoration company can be the difference between short term or long term success. Mold in home and commercial mold damage are two different beasts to tackle. The underlying issues need to be addressed quickly to prevent any further damage. An expert who handles mitigation on a daily basis can provide you with a consultation concerning what will be entailed with the mold removal.

How do I remove this smelly odor?

The chances of a resident or business owner removing the smelly odor associated with mold damage is unlikely. Experts who take time to analyze the situation carefully can utilize professional grade equipment not available to the average person. They can also completely remove any mildew and fungus to prevent any future smelly odor. 

Residents have to sleep overnight with the smelly odor. Deodorization can alleviate that concern quickly. High performance industrial grade machines can remove these smells with great ventilation techniques. Deodorization is an invaluable process which helps re-establish that new smell. This process helps with mold growth behind wall, around the bath or in other hidden areas.

How long will mitigation or remediation take?

Mitigation depends on several factors. Commercial mold damage could be more complex if other tenants or a landlord is involved. Mold in home could be more difficult to resolve if the person living in the dwelling is renting. The restoration process needs to happen as quickly as possible for all those involved. The safe removal of mold could prevent any further spread. It can prevent dry rot which leads to other issues.

Do I have other alternatives besides calling a restoration company?

Mold is something you should never take lightly. Whether it is commercial mold damage or mold in home, the spread can do great damage to the interior of any building. Black mold can cause severe damage. Remediation by experts can provide individuals with the peace of mind that the existing mildew and fungus is gone for good. The deodorization techniques utilized by a restoration company has been time tested to rid your home or business of any bad smells. Mold growth could continue to spread if left untreated or not treated properly by a professional. Black mold can also be substantial. It's very prevalent in wet areas like showers and tubs. Black mold thrives in dark and humid places.

The experts can assess everything quickly and remove the issues completely.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold.

3 Commercial Generator Facts

2/12/2019 (Permalink)

A generator can provide emergency backup power to a commercial building.

3 Commercial Generator Facts

A generator can provide emergency backup power to a commercial building. Building owners or managers should select a model that provides a sufficient amount of electricity to sustain essential functions. Here are three facts to guide owners and managers toward the right backup power solution for a building in Peoria, AZ.

1. Most Generators Use One of Four Fuel Types

Generators tend to rely on gasoline, diesel, liquid propane or natural gas. Gasoline has about a 12-month shelf life, whereas diesel can last for 18 to 24 months. Liquid propane remains viable for decades. Natural gas generators can be connected to existing pipelines, and many models can also run on liquefied petroleum or propane.

2. Refilling Services Are Available For Some Fuel Types

Owners and managers may want to factor in the ease of refilling fuel. Delivery and tank refilling services are available for diesel and liquid propane. Gasoline is widely available, and many stations have transfer switches and generators that make it possible to pump fuel during a power outage.

3. A Well-Maintained Generator Can Last For Decades

Commercial generators should be regularly inspected and maintained. Owners of standby generators should perform automatic transfer switch exercise cycles weekly, as well as periodic load tests. Charge the battery in a portable unit by powering it up at least once every three months for 30 minutes. These measures can prevent generator problems in the event of an emergency.

Operate a generator outside to prevent carbon monoxide from accumulating in a building. Property owners may want to purchase a cover or specialized enclosure to keep out rain and snow. It is also a good idea to maintain enough fuel to last several days. If a storm or any other type of disaster damages a commercial building in Peoria, AZ the owner or manager should schedule a consultation with mitigation and restoration experts.

What Do You Need To Make a Fire Claim?

2/4/2019 (Permalink)

Fire damage at a Anthem, AZ home

Fire Insurance Claim

Accidental fires are covered perils in most homeowners insurance policies. It is not difficult to file a claim to cover fire restoration costs, which can cost up to $40,000. Here are three things that can streamline the filing process.

1. Homeowners Insurance Coverage

It is only possible to file a claim if a residence is currently covered by a homeowners insurance policy. It is advisable to review the policy and check limits prior to making a claim. If a fire only resulted in minor damage, it may be worth paying out of pocket to avoid a premium hike. Determine whether you want to file a claim prior to notifying an insurer about damage. Some companies require agents to report any information they receive.

2. Proof of Damage

An adjuster will need to see evidence of damage. Take plenty of photos or record videos before taking any steps toward mitigation. Try not to touch anything and spread out towels or sheets over the path you plan to take to avoid grinding soot into flooring. It can be helpful to provide footage of the same parts of a home prior to the fire. Adjusters will also make a home visit to inspect damage firsthand.

3. A Fire Restoration Estimate

An estimate of restoration costs is another helpful piece of information. Insurance companies prefer to work with certified restoration professionals who have extensive experience. An all-in-one damage mitigation and restoration company may be able to provide a more complete estimate including fire and smoke cleaning as well as rebuilding.

Insurance may be more likely to cover fire restoration if a homeowner thoroughly documents damage and pursues timely mitigation. Contact a damage mitigation company that provides board-up services to limit losses and secondary damage. All of these measures can make it easier to file a fire insurance claim for a residence in Anthem, AZ.

What You Need To Know About Mold Removal in Your Home

1/21/2019 (Permalink)

Mold can grow in a variety of places and conditions in your home.

Various types of mold growth, including black mold, can cause extensive damage to your home in Peoria, AZ, and the mold cleanup process can be costly. However, the more you are able to understand about mold growth and the removal process, the better you can prevent mold from growing.

What Causes Mold Growth?

Mold can grow in a variety of places and conditions in your home. However, there are several factors that make mold more likely to grow, including:

  •  Poor air circulation
  •  High levels of humidity
  •  Warm environments

Will Mold Go Away on Its Own?

Some people may believe that keeping an area where mold has grown dry will cause mold to disappear. Although there are several steps that can help to prevent mold, once mold has started to grow, it will not go away on its own. Instead, there are various steps that need to be taken for mold to be entirely eliminated.

How Is Mold Removed?

Different types of mold may require different methods of removal. Whereas black mold may require an extensive mold cleanup process, mold that has just started to grow in one area may be removed more quickly. Often, air filtration devices and anti fungal treatments are used to eliminate mold from a home.

How Can Mold Be Prevented?

Although it isn’t always possible to prevent mold growth, there are several steps that can decrease the likelihood of mold growing in your home, including:

  • Keep your home dry by fixing leaks as soon as you notice them
  • Eliminate any type of moisture problem in areas such as bathrooms or kitchens as soon as possible
  •  Don’t allow standing water to remain in your home
    If you understand how mold grows and how mold is removed, you can take steps to prevent serious damage from black mold and other types of mold. If your home is experiencing issues with mold, you might want to consider contact mold remediation professionals.

How To Repair a Leaking Toilet Tank

1/17/2019 (Permalink)

Water restoration after a leaking toilet in a New River, AZ bathroom

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in New River, AZ, don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece.

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently.

Water Damage Restoration Phoenix

1/9/2019 (Permalink)

Flooding in Phoenix, AZ

Call SERVPRO of Northwest Phoenix/Anthem for Emergency help with your water damage!

Call 623-780-9111

We are here to help with water damage extraction, cleanup, structure drying, carpet removal, pad removal and much more! Remember what to do if you have flooding in your home from a storm.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

SERVPRO of Northwest Phoenix/Anthem works with all insurance carriers and offer FREE estimates. Don't hesitate to give us a call.

Tips for Preserving Personal Items After a Flood

1/9/2019 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Phoenix, AZ to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings.

Unsalvageable Items

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

  • Furniture items
  • Carpeting and padding
  • Particle board cabinets
  • Portions of drywall or insulation that have been immersed. 

Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take After Storm Damage

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage.

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture.

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage.

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Phoenix, AZ.

Partial Loss: What You Should Know

1/8/2019 (Permalink)

Fire loss on a facility in Glendale, AZ

Partial Loss: What You Should Know

Fire loss refers to damage caused by the initial blaze, but partial loss refers to the damage that is not overwhelmingly apparent upon your initial walkthrough. Beyond the potential for hidden damage, you should be aware of the problems associated with partial loss recovery.

1. Hidden Damage

Smoke damage is responsible for most issues of partial loss. The residue left by smoke can infiltrate your electronics, appliances and even ductwork. Smoke carries an electric charge, and the soot left behind has specific acidic properties, both of these characteristics can be detrimental to your property and your health.

2. Sight Lines

Fire loss is usually worse in certain areas of the property, the spaces affected by the blaze. However, to ensure continuity across your facility, it is crucial that repairs to the most damaged areas match into the untouched areas. This refers to sight lines, or continuity of appearance, which is essential for business and should be covered by your insurer.

3. Slow Response Times

Another problem associated with partial loss is slow response times, especially if a fire or disaster includes more than one property. Insurance adjusters are often overworked, and if your property is still functional, you will probably have to wait. However, you can continue to call and plead your case, as any type of loss can cause business interruptions.

4. Inspections and Contractors

It is vital to research your contractors because some will try and avoid required work. Sight lines and appearances are all a part of the recovery process, but some contractors will try to convince you that fixing only a portion of your roof is necessary, despite the replacement shingles not matching. Don’t let this happen to you, before starting a fire restoration project reach out to a disaster restoration specialist in the Glendale, AZ, area who is used to the work you are requesting.

Fire loss is bad enough, but partial loss comes with a slew of problems all its own. Pay attention to hidden damage and make sure that your insurer and contractor are focused on your needs.

Puddles in Your Bathroom? Your Shower May Be to Blame

12/30/2018 (Permalink)

Water damage in a Peoria AZ, bedroom

Four Types of Bathtub Leaks

If you're like most people, you're very particular about the space in which you choose to bathe. You like the walls clean, the carpet free of hairs, the tile dry and the temperature just right. So, when something's amiss, you notice, such as that bathtub leak that's been dripping cold water on you during your hot shower for the past week. You know you need to fix the leak, but before you can, you need to identify the type of leak. Below are four common types of bathtub leaks:

  • Grout leak
  • Faucet leak
  • Body leak
  • Shower pan leak

Below are possible solutions to each of the aforementioned issues.

Grout Solutions

If your bathtub leak stems from problems with the grout, you need first to locate the problem area. If you're successful in this endeavor, you're in luck, as grout repairs are usually repairs homeowners can make on their own.

Faucet Overflow Solutions

If the faucet is the issue, you are, again, in luck. Most of the time, you can fix a faucet issue by replacing the washer and using plumber's tape to seal the valve threads.

Body Leak Solutions

Depending on the extent of damage to the body, this could be an easy or very expensive fix. Before you worry too much about cost, however, locate the hole by filling your bathtub with water and watching to see from where water is coming. Unfortunately, you may need to replace the body of your tub if the damage is too advanced.

Shower Pan Leak

Unfortunately, a leaking shower pan almost always means that extensive damage has already been done. Shower pan leaks almost always stem from loose tiles at the base of the tub, missing grout, a poorly sloped surface or too much space where the wall and floor meet. To fix this issue for good, you may need to call in a handyman to demo the tile, allow a Peoria, AZ, water damage restoration team remediate the area and let a contractor rebuild the shower.

Hopefully, your bathtub leak is nothing more than a grout or faucet issue. However, even if it's more than that, you can save yourself a lot of money and headache by allowing a professional to resolve the issue.

Fire Preparation and Escape: Planning a Route to Safety

12/30/2018 (Permalink)

A fire escape plan can save lives, especially when practiced

Fire Escape Plan

A fire escape plan is an essential element of any home emergency preparation kit. You should be aware of exits and obstacles to ensure your safety in the event of a disaster.

1. Plan an Exit from Every Room

You should have an emergency escape plan for every room of your home. For bedrooms and entryways, planning is easy because there are exits immediately available. Bedrooms have windows which, depending on their height from the ground outside, can be equipped with safety ladders. The tricky part of preparation comes from rooms that are not near an exit, like a basement. For basements, you can install egress windows, which will allow for easy escape. The main point is that every room should have a clear and practiced path to escape, even multiple paths.

2. Clear the Path

Once you have determined the fastest escape routes from every room in your home, you should clear the path for your fire escape plan. This means that you should move dressers and bookcases away from windows, and you should avoid putting furniture, such as side tables and chairs, in the path of escape.

3. Practice

It is vital that you do more than design escape plans, you must practice the routes as well. Panic, anxiety and fear are inevitable emotions when you are experiencing a fire, and if you have not practiced your escape plans enough, you may freeze, forgetting what you are supposed to do. It is best to practice fire escapes at least once a month, but you should discuss them more then that, especially if you have small children.

4. Speak with an Expert

While you may feel confident about your plans, it does not hurt to describe them to professionals who may have some ideas that you have not thought of. A fire remediation specialist in the Anthem, AZ, area may even provide a free assessment of your property to ensure that your plan is the best option in the event of a fire.

A proper fire escape plan saves lives, especially when practiced. For the sake of your loved ones and yourself, practice escape routes at least monthly.

What Determines If Your Business Has Category 2 Water Damage?

12/30/2018 (Permalink)

Water loss in utility room due to broken pipe in Phoenix, AZ

Understanding the Type of Water Damage You Are Dealing in Your Business

Whether your business needs a water pipe repair or has an issue with the sump pump, dealing with water damage in your business in Phoenix, AZ can be time-consuming and expensive. Often, it can be helpful to understand what type of water damage has occurred.

1. The Source of the Water

One of the primary ways water damage is classified has to do with the source of the water. If water comes from an appliance and is clean, it is classified as category 1 damage. However, water that comes from a broken pipe and has contaminants is considered to be gray water, or category 2 water damage. Water that contains sewage and significant biohazards is labeled as category 3 water damage, known as black water.

2. The Amount of Time the Water Sits

Water that was a category 1 originally can turn into category 2 damage if the water is not quickly removed. If the cause of the flooding is not remedied quickly, and you, for example, put off a water pipe repair, it becomes increasingly likely that mold and bacteria will grow near or in the standing water. Generally, the sooner water is removed, the less likely major damage will occur.

3. Cleanliness of the Water

The cleanliness of the water is another major factor that determines the category of water damage. Category 2 water damage is water that is contaminated with some amount of hazardous material. If a major flood occurs, it’s often possible for there to be different categories of water damage in one building. Even if water was originally clean, water that has flooded one floor and has seeped through to another floor could become contaminated.

With knowledge of how category 2 water damage is identified, you can look out for potential causes of this type of water damage and you can implement solutions, such as a water pipe repair, to keep your business safe and dry. If your business has already sustained water damage, it could be useful to work with water damage restoration experts.

The Flash Flood Watch

12/11/2018 (Permalink)

Wildfires remove a lot of the landscape that holds back flooding from rains. The small bushes and grasses keep the water from running and flooding homes in the are of Phoenix.

Watch for flooding during rain storms!

The great city has created a lot of culverts and other systems to keep flooding from your homes but it can't always be relied on after wildfires. There will be excess water that could cause these water repelling systems to fail. Here are some tips for flash flooding:

  1. Move to higher ground during a rain storm.
  2. Never try to drive or swim in flooded areas.
  3. Watch out for snakes and other critters that are flooded from their homes.
  4. Have an evacuation plan for your home and family.

If you have flooding in your home call SERVPRO of Phoenix / Anthem.

All You Need To Know About the Fire Damage Restoration Process

12/7/2018 (Permalink)

Fire damage in a Phoenix,AZ office

Fire damage can leave you reeling when you imagine the type and amount of work needed for restoration and cleanup. If you have fire in the home, it is important to know what to do during the crucial moments. It is a fire in the business, you will want to cleanup as soon as possible so as to resume operations. In this regard, an outline of the various fire damage restoration processes can help give you a better clue of what to do.

Restoration Company Services

Obviously the first step is to call in the restoration company. It is important to note that fire cleanup is easier if it is done as soon as possible. Initially, the soot damage only covers the surface causing discoloration on items such as plastics and other appliances. There might also be an accumulation of smoke smell in the house. However, the fire damage continues to become more serious and permanent as time continues.

Smoke damage assessment

The commercial fire damage professionals carry out a smoke damage assessment so as to be aware of the work awaiting them. They will determine the levels of smoke smell still present in the home and the amount of fire cleanup needed. The soot damage can cause further problems to the issue since it accumulates on appliances. The professionals involved in cleaning up the soot damage can come up with ways of minimizing the damage as well as ensuring maximum cleanliness. In case the fire in the home also occasioned water damage, you need the professionals to come up with a plan on how this is to be dealt with as well.

The professionals involved in cleaning the smoke damage from the fire in the business will most likely segment the fire damage restoration process into three main phases. The first involves getting protection against the smoke smell and smoke damage. The experts have to ensure that they have the necessary protective clothing so that they are not in contact with the soot damage. Such contact can have disastrous health consequences. For instance, fire in the home may result in the accumulation of soot. If people inhale the dust particles from the soot damage then their lungs can suffer smoke damage.

The restoration company then ventilate the home in readiness for the fire cleanup. This is important as it helps to quench the smoke smell at least before the fire cleanup is completed. It also helps in the drying up during the fire cleanup. In this instance, the process of fire damage restoration would be simpler after a fire in the business. After ventilation, the fire cleanup commences. You need reliable restoration company professionals for dealing with commercial fire damage. If you have commercial fire damage, you definitely do not want your trade secrets getting into the wrong hands.

Fire damage cleanup

The fire damage cleaning involves using high quality vacuum cleaners specialized for dealing with the soot damage. Pressure cleaning maybe needed for the fire in the business so as to cover the walls and crevices that may be hard to reach. The fire in the home cleanup continues with the removal of the smoke smell. This can be done using special deodorizing sprays and disinfectants. These can also be used for commercial fire damage cleanup.

Board up services

Whether you are facing fire in the business or fire in the home, you need board up services. This helps to prevent further damage. A proper board up installation saves you money in the event that you encounter high winds or a storm that can easily cause fire. Fire damage restoration will conduct immediate board up to prevent further exposure. This is a mitigation strategy that also keeps moisture at bay. Commercial fire damage restoration companies main aim to ensure that home or business owners resume normal activities. They also salvage as much as they can to reduce losses.

Why Calling a Clean-Up Crew Should Be Your First Post-Fire Priority

12/7/2018 (Permalink)

Fire damage clean up in a Peoria,AZ facility

After you’ve just finished watching emergency service take care of a fire in your home, the shock can sometimes make it difficult to figure out which step you should take next. However, if you want your home to stand the best chance at a full recovery, you’re going to need to make a few calls. 

First, dial up your insurance company in Phoenix, Arizona. Next, you’ll want to reach out to a local fire damage cleanup crew. Doing this early on is imperative because

  • Quicker action yields better results
  • Mitigation of water damage is easier
  • You’ll be able to salvage more of your belongings

Fast Action

When a fire happens, it doesn’t just affect the things it burns. It releases soot and smoke that seeps into materials surrounding the fire as well. Over time, these byproducts set in, discoloring and damaging porous materials. The longer these surfaces go without being properly cleaned, the more likely it is that the damage will be irreversible, which is why calling a fire damage crew right away is so important.

Water Damage

Many people don’t consider water damage to be an issue when there’s a fire, but with gallons and gallons of water coming out of the fire hose pointed at your home, it’s definitely something you’ll need to contend with. Professional cleanup crews have the tools to dry out carpets, furniture and more, faster.


Salvaging your belongings is not only a way to keep restoration costs down, but it preserves a little peace of mind as well. Choosing a cleanup crew to come in right away can help you make the most of your remaining belongings, so you can reinstall them in your restored home when the job’s done.

Fire damage cleanup crews are trained to handle every challenge your house has to offer. Having them on the job right away means you can get back in your home sooner, so you can get back to the life you love.

Handling Mold Damage Quickly and Efficiently

12/7/2018 (Permalink)

Mold damage in an Anthem,AZ home

Flood waters, leaks, and inadequate seals around doors and windows all allow mold damage to become a real possibility. Mold in the home and commercial mold damage don’t discriminate, and mold growth doesn’t occur only after large quantities of water get into a building and sit for a while. Mold growth occurs quickly when humidity levels in a building are above 40 percent and any moisture is present. Mold damage spreads rapidly, and it can cause mold in the home or commercial mold damage to go from bad to extreme in fewer than three days.

What to Do When Commercial Mold Damage or Mold in the Home is Present

Mold removal must be handled by a restoration company that does mitigation and remediation. A restoration company has the right equipment and tools to handle mold removal as well as the side effects of mold growth. These tools get rid of the smelly odor using professional grade deodorization, and mitigation and remediation help business and homeowners learn how to prevent future mold growth.

Mitigation and remediation are required, and it’s imperative people don’t try mold removal on their own. For one, removing mold without the right equipment can send spores spiraling into the air and into the HVAC system where it can spread rapidly. It’s important to remove flood waters out of a home or office to minimize the risk of mold growth, fungus, mildew, and even dry rot. It also helps with the smelly odor of water damage, and it can be a natural form of deodorization.

It’s also helpful to shut off the HVAC to prevent further spread of this fungus into additional rooms. No one should touch mold. Black mold might be present, and it requires professional help to determine if it is.

Do Not Use DIY Methods of Mold Removal for Commercial Mold Damage or Mold in the Home

DIY methods to remove mold are dangerous, and this fungus will fight back. It spreads rapidly, and DIY attempts send spores into the air. It’s best to avoid DIY methods and focus on recognizing mold in the home. One of the most common signs of a potential mold issue is the presence of mildew. Like mold, mildew loves damp areas with warm, moist air. If mildew is growing, mold might also be growing.

Mold is fungus, and it can grow anywhere. This is important information since many people forget mold growth behind walls is common. If a leak occurs or flood waters aren’t properly dried, mold growth behind walls becomes a huge issue. Dry rot is one indication there is moisture in the walls. Dry rot isn’t a fungus, but it’s caused by excess moisture and often means there might be mold growth behind the walls.

In addition to dry rot, another common sign of mold growth behind walls is a smelly odor. It’s musty and a little damp, and deodorization efforts only cover up the smell for a short time. Calling for a professional restoration company to handle mitigation and remediation means having professional deodorization methods used to remove the smelly odor completely. This is one of the biggest benefits of using a professional restoration company since many people are sensitive to smells.

Black mold isn’t always easy to see, and some mold is black mold but not the toxic kind. Mitigation and remediation help home and business owners get the mold damage mess cleaned up, find the source of the mold, and even prevent future mold issues from becoming a problem. It’s not something people do when they can’t get rid of mold on their own. It’s something people do when they want to save money and have mold damage handled correctly from day one. There is no time to waste when mold is a problem.

What You Need To Know About Storm Damage Restoration

12/7/2018 (Permalink)

Storm damaged facility

Storm Damage Restoration

Every storm is unique, and the devastation that follows should be catered to immediately by a proper storm restoration expert. Wind damage, roof damage, river flooding, storm damage, ice damming, flooding damage and ice dam damage can take a huge toll on your property. When this happens, it is best to let the water restoration experts handle it.

Whenever you need a professional storm remediation, the best thing you can do is to hire a water restoration professional. These experts have the necessary tools to drain the fire such as a flood pump. On your own, you may not have the experience and skills needed to handle storm damage water restoration. Dealing with ground water, ice damming, river flooding, flood water, wind damage, ice damage, hurricane damage, extensive flooding, roof damage and roof leaks, require special expertise.

Ensure to take precautions when the weatherman starts reporting impending catastrophic weather that would cause, water damage, hail damage, ice dams, ice damming, flooding, ice damage, wind damage and roof leaks on your property. Ground water flooding and flood water may require you to evacuate from your home. Do not wait until it’s too late.

In the event of hurricane damage, ice damage, hail damage or water damage in your area, call your insurance provider before any cleanup and water restoration starts. Get information on whether the insurance company needs to come and assess the wind damage, hail damage, and all storm related damages such as the formation of an ice dam, frozen pipes, and roof damage.

Turn off the gas supply and the electricity at the main switch. This is to avoid a fire from starting, which could cause worse damage. Water damage in the form of flood water due to ground water is common after river flooding. When this happens, remove anything that is wet from the property and leave it outside or a place with good air circulation. This avoids mold build up, that could lead to airborne disease infections. For the ground water, the experts will use a flood pump to drain the flood water.

If left unchecked, ice damming could be a greater problem, since an ice dam could cause frozen pipes, and lead to a severe roof leak. Only a storm restoration professional has the equipment, resources, such as a flood pump and experience to undertake the home restoration as fast as is necessary. It is ill advised to heat the frozen pipes as this could lead to further damage.

Here are actionable tips you can use in finding a proper storm restoration contractor.

Search the Internet

Presently, the internet is a consumer’s best friend, and you can get a home restoration contractor specializing in storm damage and other services such as roof repair after a storm. You get to compare their expertise in storm remediation. Be keen to look into their home restoration license, registration, as well as their bond paperwork.

Ask Your Insurance Provider for Roof Repair Recommendations

With a property owner’s insurance cover, the least the insurance company or adjuster can do is to recommend a storm restoration contractor with experience in roof repair, after hurricane damage; besides, they will be paying for the roof repair service. Mostly, the insurance provider has contracts with particular home restoration companies, and you can be sure that they will handle the storm remediation.

Do Background Checks

The buck stops with you when it comes to finding the right contractor in storm remediation. The internet has made it easier for consumers to share information and review the services of every storm remediation company. Look out for testimonials on consumer rights websites, as well as how long they have been in the business of storm remediation.

Hire a Local Storm Damage Contractor

It makes little sense to hire a contractor from across the state or in another region. To avoid extended inconveniences, use a local contractor who has been in the business for a considerable period. They should have experience in home restoration after ice damage, water damage, hail damage, river flooding, roof damage, flooding, stagnant ground water, hurricane damage, frozen pipes, ice damming and roof leak repairs. They should also have the right equipment such as flood pumps.

Tips for Sewage Cleanup After a Flood

12/7/2018 (Permalink)

Flood damage in Phoenix,AZ

When heavy rains fall in Phoenix, AZ, the resulting rain water can overwhelm the sewage system, causing it to back up into your home. The resulting mess is contamination that must be cleaned by trained professionals. No matter how little water enters, any time you have sewer backup, you must take extra precautions. Here are a few tips on how to handle contaminated water in your home.

1. Find someplace else to stay until the problem is resolved. Category 3 water, or black water as it is sometimes called, is highly contaminated and can cause serious illness or even death if ingested. It is in your family’s best interest to steer clear of the area until it has been cleaned and tested.

2. Do not attempt to clean up the mess yourself. Your first instinct might be to grab the bottle of bleach and clean everything, but even a household cleaner as strong as bleach is no match for water from a sewer backup. Sewer water contains more dangerous bacteria than common household germs. This is a job for specialists who have the proper tools and chemicals to make your home safe and habitable again.

3. Have the area tested before you return. You cannot tell whether a room previously contaminated by black water is clean or not by simply looking at it or smelling it. It is a good idea to have it tested by a certified industrial hygienist before you and your family move back home.

4. Do not keep anything that came in contact with the contaminated water. It might be heartbreaking to throw away treasured possessions, but if they have been contaminated and cannot be cleaned, you need to dispose of them. Your family’s health is more important than a keepsake.

If you experience sewer backup in Phoenix, AZ, there are still ways to keep your family safe. Make sure that everyone stays out of the area until it is cleaned and tested by professionals. For more information about storm damage restoration, visit http://www.SERVPROnorthwestphoenixanthem.com

What Goes Down Should Not Come up: Tips for Preventing Sewage Backup

12/7/2018 (Permalink)

Clogged pipes can cause a sewer backup in your Glendale,AZ home

Tips for Preventing Sewage Backup

sewer backup, usually caused by storm damage or flooding, is about the worst thing a homeowner can expect to find in their home. The good news for all homeowners, however, is that there are ways to prevent it from happening.

1. Do Not Pour Grease Down the Drain

First and foremost, do not under any circumstances pour grease down your drain. Made of oil and fats, grease, while a liquid during and immediately following cooking, solidifies when it cools, expanding slightly. It is the expansion of grease that causes problems in your pipes as it creates blockages.

2. Trap Food Waste and Hair 

Since clogs and blockages are among the leading causes of sewer lines backing up, it makes sense to prevent things from flowing down the drain that can cause this issue. A simple item you can purchase is a drain trap, essentially a mesh cup that sits in your drain or on it, preventing hair, food, and other things from traveling where they don’t belong.

3. Know the Never Flush Five

It would be impossible to talk about preventing a backup without mentioning the never flush five: hazardous chemicals, paper towels, feminine products, diapers, and cloth rags. Each of these items can cause significant blockages, and household cleaners can even add to the deterioration of already damaged pipes.

4. Use Baking Soda and Vinegar

Beyond being vigilant about things you put down the drain, you can also perform monthly routine maintenance with a mixture of baking soda, vinegar, and warm water. This tidy little solution will help to break down buildups in your drains, possibly preventing significant issues in the future.

5. Call a Professional

More often than not, it pays to have professionals from the Phoenix, AZ, area come out and inspect your lines, even performing some routine maintenance like sewer cleaning. These individuals will have the tools and the knowledge to check and repair any drainage issues or concerns.

A sewer backup is not likely on your bucket list; therefore, it is a good idea to use as many preventative measures as possible to limit the likelihood of you ever experiencing this type of problem. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/.

Dealing with Water Damage in Phoenix

12/7/2018 (Permalink)

Water Damage in a Phoenix, AZ, bathroom

SERVPRO of Northwest Phoenix/Anthem understands the stress when you have a water damage in your business or home. That is why we are available 24/7 to help. Our team is fast and quick to any job at any size. 

Our certified technicians will mitigate the damage to prevent mold, mildew or bacteria. Using EPA disinfectants, we will make your business or home safe to reenter and occupy. We make sure our team is trained and up to date with all of their credentials. 

SERVPRO of Northwest Phoenix/Anthem has been trusted by local business's and insurance companies to assist with their water damage projects. We are there when your family needs help the most. Any type of damage in your home can be a devastating time and can cause a lot of stress in the household. Working with true professionals can definitely help the process and get your home back to normal as quickly as possible. 

If you have emergency water damage or fire damage needs, please call us now. 623-780-9111

Tips on Professional Water Damage Restoration

12/7/2018 (Permalink)

Water damage extraction and cleanup Phoenix, AZ

Plumbing defaults, floods and sewerage systems defaults can cause a lot of water damage to any commercial building or even residential premises. Water damage does not only affect the structure of a house, but it also affects the contents of that building. Whether the damage is caused by pipe break, supply line break or flooding, it is highly recommendable to work with water restoration professionals who shall help in restoring the building to its normal condition. In the course of flood damage mitigation, several things must be taken into account to because the process can be complicated and tricky.

Water Damage Mitigation Approach

• Initial inspection

In this kind of a project, the primary consideration is assessing the entire pipe break or supply line break systems and understanding the requirements for the work. The water cleanup experts must, therefore, be able to conduct a comprehensive inspection process regarding the water in home or water in business premises. This helps the restoration company to understand the cost caused by the flood damages, the time frame of the mitigation process as well as materials and machines required in the process.

During such an inspection, the professionals also evaluate the cause of the pipe break or supply line break caused by the water in home and try to stop excessive water from entering the building. Some of the components inspected by a restoration company include the pipes supplying water in business premises, the source of the water as well as the supply lines. If the flood damages contain some sewerage components in the supply line break the professionals will precede with the necessary precautions.

• Water removal

After the restoration company has inspected the entire project in the restoration process, they then proceed to the water cleanup process to evacuate water in business areas or residential premises. This is whereby the water is evacuated from the inside and surrounding of the premises. This as well includes moisture removal from the building. By the use of a good technology and efficient water extraction machines, thousands of gallons of water in home can be removed from the affected premises easily and within the shortest time possible.

• The Drying process

After the extraction of water in home or water in business building, the restoration company uses dehumidifiers as well as air movers top ensure that space is completely dried up in the restoration process. During the drying process, the windows are all open to allow air circulation on the premises. During drying, the restoration companies are required to monitor the affected areas and make adjustments on their water cleanup equipment if necessary.
The primary objective using the most efficient drying machines in this procedure is to provide the most effective services, save the client money and time and restore the building to its normal conditions within the agreed period.

• Actual Remodeling

This is considered the final step in any water damage removal process. The process entails re-tilling of the house, painting, reconstruction of the walls and the floor or even renovating the roof. Every remodeling process in each premise is done differently. This mostly depends on the extensiveness of the damage and the desires of the homeowner.

The remodeling process reflects the kind of design a homeowner shall have after the entire damage renovation process. The homeowner should define and declare the kind of designs they want to be restored to their flooded homes before the actual work is done. This helps in ensuring that the remodeling fits the desires and anticipations of the homeowner. It also helps the expert in knowing the materials in restoring the flooded home, pipe breaks and necessary supply line break.

Some things to consider

In case you experience floods in your home or a business premises, it is important to start the water cleanup process as early as possible. Removing some things from the flooded home such as the furniture, fittings, electrical fixtures and other belongings is necessary even before you call the experts. These are things that can absorb water and cause more flood damages and thus more losses. You can as well, ask reputable water removal companies to do such work for you to avoid more losses during the mitigation on the flooded home.

4 Key Ways to Minimize Mold Growth Inside Your Restaurant

12/2/2018 (Permalink)

The Need for Mold Remediation Services

Mold contamination can be a serious problem for any restaurant in Glendale, AZ. To preserve your food supply, it’s essential that you minimize mold growth. Employing the following four strategies may keep mold proliferation at bay, helping to reduce the risk of serious contamination and the need for mold remediation services.

1. Complete Routine Inspections

Maintaining a clean kitchen and dining area is an essential practice for any successful restaurant. However, even the most conscientious restaurant managers and owners may sometimes overlook several key areas where moisture and mold can reside, such as inside and behind refrigerators and under sinks. To help minimize the risk of mold proliferation, you should routinely inspect and clean these critical areas.

2. Promptly Address Leaks

Because mold thrives in moist environments, unattended leaks can result in significant mold growth. For this reason, it’s essential that you promptly dry damp areas and repair leaking pipes. You should also replace any drywall or insulation that sustains water damage.

3. Maintain Kitchen Exhaust Equipment

Cooking elevates temperatures inside your kitchen, which can cause potentially problematic high humidity levels and condensation. Kitchen exhaust equipment can alleviate these concerns by reducing moisture levels. To help ensure optimal performance, you should complete routine maintenance on kitchen hoods and exhaust fans. At a minimum, you should clean this equipment and change existing filters every six months.

4. Inspect HVAC Equipment

Mold can also infiltrate and breed inside HVAC ducts. To reduce the risk of mold contamination inside your building’s ducts, you should perform routine HVAC inspections, change filters and clean ductwork as necessary.

Mold is an unwanted guest that can breed in various spots throughout your restaurant. Mold growth can be especially problematic in a dining facility because spores can contaminate food. Fortunately, there are several proactive measures you can take to protect your cuisine and minimize the risk of fungus proliferation.

How To deal With Puffback Soot in Your Business Property

11/23/2018 (Permalink)

Puff back in an Anthem,AZ business

When you find puffback damage from your company furnace in Anthem, AZ, it’s important to take the right steps for cleanup. Not doing so can lead to further damage. Because the type of damage comes from a puffback, or small explosion inside the furnace, it’s highly recommended that a professional be called to deal with this type of damage. Here are some things to expect.

What Steps You Can Take

If you think you may have damage from furnace puffback at your place of business there are a few steps you can take.

  • Turn off the heating system
  • Look for damage to the building
  • Call the insurance company to start the claim process
  • Contact the technician for the furnace to have it examined
  • Locate a soot damage restoration professional to conduct the repairs

How Cleaning After a Puffback is Different

A puffback explosion occurs when unburned fuel in the motor ignites. The resulting puffback damage may be trickier to clean that a regular fire, especially if the puffback occurred in an oil furnace. This means that special cleaners might be required. You will also need to have the furnace repaired which should always be done by a professional.

What To Expect During the Restoration

Not only will the furnace have to be repaired but the building may require some restoration after the furnace puffback as well. The professional conducting your repairs will be able to walk you through the necessary steps. These may include the use of special cleaners, deodorization and in some cases replacement of materials in the damaged area.

A puffback is the term used for a small explosion which occurs inside the furnace. This can affect your company's heating system, making it essential to conduct clean up and restoration properly. When dealing with puffback damage it’s important to call a professional so that they can not only clean and deodorize the area, but restore your business's heating system back to normal.

Ice Dams and How They Can Affect You

11/18/2018 (Permalink)

Prevent ice dams in your Glendale,AZ home

Prevent Ice Dams In Your Home

The winter can bring many new challenges and situations to a home. If snow and low temperatures affect your roof, you might be dealing with an ice dam. These snowy ridges can block gutters and cause water damage in your home, but there are many solutions that you can use to prevent that from happening.

How It Forms

An ice dam always begins with snow. As it settles on to your roof in Glendale, AZ, it freezes when the temperature goes down. However, as the sun comes out during the day and heat from your house escapes through the shingles, things get complicated. The snow melts but hits a ridge of ice and escapes through your roof into your home.

How To Prevent It

It’s always a good idea to start preventing an ice dam before a winter storm settles in. The best way to prevent ice dams is to insulate your roof and prevent heat loss. Here are a few ways you can do this:

  • Vent the space between the shingles and insulation to direct the heat away from the roof
  • Seal any air leaks
  • Insulate more to prevent conduction of heat through the ceiling

By preventing heat loss, you can prevent ice ridges from forming and save money on heating.

How To Deal With It

If you already have a situation where a ridge of ice is forming and snow is melting, there are a few things you can do right now to prevent water damage. You can start by scraping snow off the roof to prevent further problems. The second solution is to create passageways in the ice to allow the water to escape safely.

If water has already affected your home, be sure to call restoration professionals before mold forms or the damage gets worse. Ice dam coverage can vary, but it doesn’t hurt to call your insurance either. With these solutions and preventative measures, you can stop an ice dam from interfering with your roof and home.

3 Key Components of the Fire Restoration Process

10/23/2018 (Permalink)

Residential fire damage in Phoenix,AZ

After your home has been damaged by a fire in Phoenix, AZ, you will likely be eager to immediately begin the fire restoration process. However, it’s important to understand that there are various steps to follow before the restoration itself can commence. Proper procedures can help ensure your home is safely restored.

1. Evaluation

It’s important for your home to be evaluated before anyone can start cleaning it or removing items from the interior. The house should first be assessed for smoke damage, water damage from fire sprinklers and structural damage. These evaluations should be carefully completed in order to mitigate any further damage and to safeguard the people repairing your home.

2. Cleanup

Once your home has been evaluated, the damage cleaning can begin. Professionals can remove any water that is present and can also eliminate any additional hazards that could prevent restoration from occurring. Your home should have any smoke or soot removed in order to ensure the environment is clean and unlikely to cause respiratory issues. Cleanup is a vital part of making your home safe again.

3. Restoration

Now that your home has been assessed and cleaned, the fire restoration process itself can begin. Any necessary repairs to fix the structure of your home should occur, and items inside your home should also be replaced. While your home is being restored, make sure to keep in contact with the workers who are doing repairs and fixing your home. This can help you understand where expenses are coming from and why items may need to be replaced.

Knowing what to expect out of the fire restoration process can bring you peace of mind as your home is returned to its previous state. During this process, it’s often wise to work with fire damage restoration professionals who are experienced in cleaning and restoring homes that have undergone fire damage.

Storm Preparedness Tips for the Exterior of Your Building

10/16/2018 (Permalink)

Look for signs, such as peeling paint on walls in Phoenix,AZ

Problems with the exterior of your building take a long time to develop, but they often go unnoticed until storms or other events bring the trouble to your attention. By that time, issues with the exterior of the business may have become too large or expensive to resolve easily. The best way to adequately ensure your commercial storm preparedness and keep your building costs down is to focus on exterior maintenance and a regularly scheduled building inspection.

1. Learn to Recognize Early Warning Signs

Every building has areas that are more vulnerable to wear and tear than other areas. For example, you may see that areas around the windows are likely to show early damage. You may also want to keep a close eye on weather stripping and insulation as well. Look for signs, such as peeling paint, discoloration, and cracks or holes.

2. Keep an Eye on the Walls

Walls are a sturdy part of your building and require very little exterior maintenance. However, to keep your building maintained properly, you do need to look the walls over carefully every so often. You may want to work with a commercial building renovation expert to test for air or water infiltration, measure the thickness of paints and other coatings, and inspect the seals between glass and other building materials.

3. Complete Repairs Early

One of the most important reasons to perform a building inspection regularly is to catch minor issues before they become much larger problems. If you have loose siding or holes around the windows, heavy storms could bring significant water and other physical damages to the building.

If you aren't sure what to watch for, contact a Phoenix, AZ, professional who has handled commercial storm damages. Exterior maintenance doesn't have to be time-consuming or expensive to reduce the costs of working with renovation experts.

Signs of Category 3 Water Damage

10/9/2018 (Permalink)

Sewage and flooding are considered a category 3

Water damage that occurs in your home in Peoria, AZ, can take a great amount of time, money and effort to clean. However, black water damage, also known as category 3 water damage can be difficult and hazardous to clean without the help of professionals.

There are several indications of black water damage to keep in mind

• Discolored Water

The color of the water in your home can help you identify the category of damage. As the name suggests, black water appears dark and murky in color. This discoloration is an indicator that water is unclean and contains potentially hazardous material. In addition to the color of the water, a musty, unpleasant odor can also be a sign of black water.

• Stagnant Water

It is possible for water damage to become worse over time. The longer water sits still, the more damage that can occur to your home and the surrounding environment. If water is not quickly removed, the water has the potential to grow fungi or bacteria, which can cause damage to your home’s structure. As a result, water that was not considered category 3 water damage can change to black water damage.

• Outside Contamination

If there is visible debris in an area that has been damaged by water, then you have reason to suspect black water damage. Water can be contaminated from sewage, rivers or other sources outside the home. Though it isn’t always possible to immediately identify the source of water damage, visibly contaminated water is an indicator that the water, at least in part, came from outside your home.

If you believe you have black water in your home, trying to remove the water and clean the affected areas yourself is not recommended. In order to appropriately rid your home of black water, rely on a company that has experience in sewage cleanup and water cleanup.

Fire Prevention Phoenix, AZ

9/27/2018 (Permalink)

SERVPRO of Northwest Phoenix/Anthem is always here for any fire, water, or mold loss you may come across in your home or business, 24 hours a day/7 days a week.

Fire damage can be cleaned up easily by calling SERVPRO of Northwest Phoenix/Anthem. We provide:

  • Board Up Services
  • Soot Cleaning
  • Restoration of Damage
  • Deodorization of Home

Click on this link for the City of Phoenix Fire Department to learn more about fire prevention and tips of what you should do if you ever find yourself in this unfortunate situation. We'll take care of you and make it look "Like it never even happened."

Call your friends at SERVPRO of Northwest Phoenix/Anthem today; we are always Here to Help!

Call 623-780-9111, or email us at sp9503@SERVPROofnwphoenix.com

How To Lower Your Commercial Water Bill

9/17/2018 (Permalink)

If your building has water issues, lowering your water bill is easy.

There are many potential water issues that commercial property owners have to contend with. A large utility bill may be one of them. Whether you are a new or seasoned property owner in Phoenix, AZ, you can benefit from these tips on how to lower your water bill in your commercial buildings.

Upgrade Your Restroom Fixtures

Many of the standard fixtures in your company's restrooms use more water than they need to. In order to save on water costs, you can purchase a water upgrade to the current fixture or a completely new fixture altogether:

• Low-flow toilets
• Flush valves
• Hands-free faucets
• Waterless urinals

Rather than depending on employees to conserve water, these upgrades conserve it for you by consuming less water with each use.

Rethink Your Irrigation Settings

Your irrigation may be what is causing your water issues and eating up your usage. Remediation experts recommend that you check for leaks in your system on a regular basis to make sure that you are not putting your nearby building at risk for water damage. If you are choosing new plants, try out species that don't require a lot of water to thrive. Make sure all your sprinkler heads are aimed at the grass and other plans instead of the sidewalk so that you are not wasting water on something that doesn't need it. Finally, put your irrigation system on a regular schedule but make sure you remember to override it when you need to.

Monitor Your Meters Separately

You don't know how well you're doing unless you can monitor your progress. To track how well the measures you have taken to lower your bill have worked, you need to be able to see the different charges separately. Have your irrigation system on a separate meter from your building. That way, you know which measures are working or which ones need tweaking.

If your building has water issues, lowering your water bill is easy. By upgrading a few fixtures and keeping track of how much each system is using, you can save yourself quite a bit of money. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/.

3 Steps for Media Blasting: Eliminate Mold Under Your Home

9/9/2018 (Permalink)

Over time, flooding and wet weather can cause mold to grow under your home, which can damage the structure and create unpleasant odors.

If your Phoenix, AZ, home has a crawlspace, you may already know that it can be prone to moisture damage. Over time, flooding and wet weather can cause mold to grow under your home, which can damage the structure and create unpleasant odors. However, professional cleaning techniques, such as media blasting, can remove mold from this area in a safe and permanent manner.

1. Determining the Mold Problem

Once you call in a mold damage and remediation service, the technicians will likely come to gauge the severity of the problem before they begin the blasting. They may inspect the entire area within the crawlspace to determine how far the mold has spread and what type they are dealing with. This preliminary exam can help them exterminate the fungi with more efficiency.

2. Preparing the Media

Next, your mold techs will probably explain how they will eliminate the mold with media blasting. In most cases, mold blasting is performed with baking soda. Not only is this more effective than using bleach or other water-based chemicals, it is also safer for people, pets and the environment. The techs will used pressurized spray machines to blast away the mold, which can also be more efficient than scrubbing it away by hand.

3. The Spraying Process

Once the blasting begins, the treatment can take up to several hours, depending on the severity of the mold growth. The baking soda can remove mold from wood and other surfaces without leaving any lasting damage. Afterward, your techs will likely clean the area and remove any excess media. Once the treatment is complete, you may get a report on the results and whether your home might need future treatments.

Your Phoenix, AZ, home’s crawlspace can house important systems like your fuse box or HVAC controls. Soda blasting can protect these components and the rest of your home from the serious damage mold can do. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/.

Protect Your Business With a Fire Contingency Plan

9/2/2018 (Permalink)

You don't need to wait until the possibility of fires arises. Instead, plan ahead with fire protection equipment, appropriate planning, and training.

A business fire can lead to serious damages to company equipment, inventory, and property. As a business owner, you're responsible for providing fire prevention and staff education to reduce the chances of losses. Fortunately, there are several valuable resources to help you create an effective contingency plan.

1. Access Expert Resources

There are a number of professional handbooks and fire safety code publications available today. Your insurance company may provide access to some of these resources, and you can also find many of the publications on the internet or by contacting local firefighters. In some areas, the government pays for visits from fire marshals who help you identify areas of risk, and help you put together an effective evacuation plan.

2. Invest in Safety Equipment

You'll also find that the right safety equipment is key to protecting your business assets and staff from the fire. As part of your contingency plan, invest in an automatic sprinkler system and regularly inspect smoke detectors and fire extinguishers. Did you know that some extinguishers can be used on electronics without shorting out the devices? Be sure to ask professionals about these safety tools.

3. Involve Your Employees

Enlist the cooperation of your staff and employees. After all, the people who work with you are the most valuable asset of your business. Make sure that all employees know the plan for a fire evacuation and practice a fire drill at least once every year. Keep your evacuation plan posted where employees can refer to it easily, especially near exits. Make sure fire escapes routes are always kept clear. Finally, your plan should include a first aid strategy. Place first aid kits where employees can easily access them.

Turning to professional resources in Phoenix, AZ, and putting together an effective contingency plan is key to protecting the lives of your employees and your property. You don't need to wait until the possibility of fires arises. Instead, plan ahead with fire protection equipment, appropriate planning, and regular training. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/. 

Storm Preparation Tips for Property Managers

9/1/2018 (Permalink)

Having a storm preparedness plan is essential.

Management of a commercial property in Phoenix, AZ, comes with quite a few responsibilities. One of the most important of those tasks is storm preparedness, particularly if you live in an area that experiences frequent hurricanes or other storms. It is your duty as manager to make sure your information, property and people are all protected in an emergency situation.

Protecting Your Information

While it's a smart idea to back up all your files in a remote location on a regular basis anyway, doing so has extra benefits during storm season. There are several key pieces of information that you will need to be able to access when disaster strikes:

• List of emergency phone numbers
• Contact information for trusted storm restoration specialists
• Storm preparation plan of action
• Emergency contact list for all employees and residents, including information about children and pets
• Business continuity plan outline
• Essential financial information, such as bank routing numbers

Your storm preparedness plan should include access to all the files you need to continue operations. Don't let damage to your building get in the way of your business.

Protecting Your Property

One of the first calls you should make after your building suffers storm damage is to your insurance company. The more quickly you report a problem, the more quickly an adjuster can come out and survey the damage done. Key members of the property management team should accompany the adjuster to point out issues discovered during their own inspection so that nothing gets overlooked.

Protecting Your People

When you manage a residential property, your primary concern after a storm is the safety and security of your residents. They have been through an ordeal and are likely going to need your support. As the property manager, it is important for you to have a system in place to communicate consistently with all parties affected by the displacement. Having a plan in mind for evacuation and temporary housing can help improve a bad situation.

Having a storm preparedness plan is essential. It's not enough to protect your commercial property. You also must protect the people it serves. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/.

A Homeowner's Guide to Dealing With a Flood

8/27/2018 (Permalink)

Do you need to clean up some water damage?

Water damage can affect your Phoenix, AZ, home for a variety of reasons. You may notice issues due to the following situations:

• Torrential rain
• Sewer backups
• Plumbing issues

When these problems lead to standing water in your home, you may not know the best way to remedy the problem. Use this quick guide to help you best address the damage.

Turn to a Professional

The first thing you should do when you need to start a water cleanup is call in a professional for help. A team familiar with residential water remediation can find the source of the flooding, remove standing water, clean up your belongings and repair the damage to your home. Experts can tackle the project with speed and know-how.

Talk With Your Insurance

Depending on the source of the flooding, your insurance policy may help cover some of the costs of the repairs. Get on the phone with your insurance provider as soon as you can to start the claims process. Your agent may want photos of the damage and receipts for the repairs.

Dry Out Belongings

Chances are your repair team will remove the standing water from your house, but some of your belongings may have been affected by water damage too. A content cleaning professional can help you dry out your possessions before putting them back in your home. If you skip this step, you may introduce excess moisture back into your cleaned-up space.

Fix the Source

If the flooding happened because of broken pipes, you need to address the problem. Fixing the source of the water issue can help you avoid the same situation in the future. Adding a sump pump can help you stop flooding from torrential rain. You can fix sewage backup problems by hiring a plumber.

Do you need to clean up some water damage? Figuring out the right practices can help you get the best results from this home-repair project. For more information, visit http://www.SERVPROnorthwestphoenixanthem.com/.

When Your (Toilet) Bowl Runneth Over

6/25/2018 (Permalink)

Some people have that lucky cup that "runneth over." You don't have that cup. No, you are on the opposite end of the luck spectrum, and recently you have had a toilet that "runneth over." Of course, this happens at the most inconvenient time, like when you are leaving for work. You take a swing by the bathroom right before you leave. You hear the unusual sound of the toilet filling (but not draining) and then the other unusual sound of splashing as the water hits the floor. Forget about luck. A little knowledge will help prevent sewer damage in your home. Here are the most likely reasons for your spilling sewage:

1. Partial blockage. You may have a partial blockage that allows water to slowly drain. A plunger is all that is needed for the vast majority of flooded toilet problems. If there is not enough water in the bowl, you can open the tank and slowly lift the flapper to get enough water to cover the plunger.

2. Full blockage. The water is not draining at all. Do not flush the toilet again until you clear the drain. While you are on the phone to request help from a sewage company, your four-year-old runs by. It all makes sense now that you recall the earlier conversation about toys going "bye-bye." The plunger may still be effective for this blockage, but a plumbing auger may help you retrieve a less natural blockage, like a swimming dinosaur, from the pipes.

3. Additional drains are blocked. Sometimes the problem lies somewhere beyond the toilet and represents more serious sewer damage. This is the likely explanation if you have had additional warnings such as odors, backups, bubbling sounds, or other drains being affected.

Everyone in Phoenix, AZ will encounter a blocked toilet at some point in time. Learning about the source of the problem can help you make repairs to prevent extensive sewer damage. Thankfully, specialists are able to effectively clean and restore damage from contaminated water.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on water damage. 

The Difference Between Flood Cleanup and Restoration

6/16/2018 (Permalink)

When flooding hits your Phoenix, AZ property, of course your first instinct is to contact a flood cleanup company. However, before a restoration company can make it out to your premises, you may want to do a little work on mitigation yourself to stave off any additional damage. But what’s the difference between flood mitigation and flood restoration?

Flood Mitigation

Primarily, the difference is that flood mitigation is immediate. This involves the cleanup that you do yourself before a flood cleanup company starts work on your property, though the cleanup company may also do their own mitigation efforts before restoration begins. Flood cleanup and mitigation can include:

• Shutting off electricity
• Shutting off water
• Minimizing sources of flooding
• Hauling out waterlogged materials
• Opening up and airing out property
• Removing any dangerous debris from the premises

Moving on to Restoration

Once cleanup is over, your flood cleanup company may become your flood restoration company – or they may recommend someone new. Restoration is about rebuilding what was damaged, and setting your property to rights; as the name indicates, restoring it.

You may need to replace flooring and drywall, replace furniture, put in new windows, install new HVAC components and systems, and many other actions required to ensure your building is up to speed again. Repainting is often necessary, particularly if water damage has impacted the building. Restoration can take much longer than mitigation.

The Final Difference

In the end, mitigation is about tearing down, and restoration is about building up. You need to eliminate all damaged areas of your property and sometimes start with a clean slate to be able to rebuild and restore. Mitigation, too, is about safety, while restoration is about functionality. You need to go through both stages to ensure you’re back up and running as quickly and as safely as possible.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on storm damage. 

4 Important Parts of the Fire Cleanup Process

5/29/2018 (Permalink)

Give SERVPRO a call if you experience fire in your business.

After a commercial fire in Phoenix, AZ you may want to learn more about the fire cleanup process. Fire and smoke damage can do a number on your property. However, a fire restoration professional can help you get your business back to normal. Most professionals do the following:

1. Remove Soot: Smoke can land on your drapes, walls and ceilings. The soot within the smoke can actually cause staining and other soot damage to your building and belongings. Cleaning the soot out of the space is an important part of the cleanup process. If you skip this step, your building may always look dirty.
2. Control Odor: Smoke can also leave an odor clinging to the nooks and crannies of your building. Part of smoke cleaning is clearing out the odor. Thermal foggers, air filtration devices and ozone machines can help completely remove the smell. If you skip this step, the aroma in your building will always remind you of the fire.
3. Repair Structure: Smoke damage isn't the only type of harm you need to clean up. You also have to repair the structural damage caused by the fire itself and the water used to put it out. Structure repair may require your team to tear out some damaged drywall, 4x4s and other building materials. Even the roof may need to get fixed up after a fire. If you skip this step, it may not be safe to go inside the building.
4. Clean Belongings: Finally, your restoration team may be able to help you get your furnishings, equipment and machinery back in working order. Content cleaning is an important part of getting back to normal after a fire. If you skip this step, you may have to spend more money to replace everything that was dirtied or damaged in the flames.

Fire and smoke damage can do a lot to your commercial building. Going through a thorough restoration process done makes it easy for you to get your business up and running again. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on commercial fire damage

Is It Possible to Clean a Moldy Washing Machine?

5/15/2018 (Permalink)

Give SERVPRO a call if you experience mold damage in your home.

When your clothing starts to smell sour no matter how many times you wash it or change laundry detergent, the most likely culprit is the washing machine itself. Your washing machine can actually grow mold inside, a hazard of any appliance that frequently has water running through its chambers and pooling in cracks and crevices. Mold smell is terrible, and isn’t limited to the great outdoors of Phoenix, AZ. Read on to find out how to get rid of that smell without airing your dirty laundry.

Turn to Household Goods

Even if you’re worried the smell is permanent, all isn’t lost. You can use common household goods to get rid of the smell and kill the mold.

• Baking soda: Baking soda is an age-old cure for odor absorption and removal. Mix a little with water in a 1:4 ratio and run it through in lieu of detergent.
• Vinegar: Vinegar can not only get rid of smells, but help to kill the mold when mixed with the baking soda. Put the vinegar directly into the washing machine’s drum and run it through on a normal cycle at high heat.
• Oxygen-based cleaners: Many oxygen-based cleaners can clean the mold away and eliminate the smell. Find out which ones are safe to use with your washing machine.
• Bleach: Bleach can be a last resort, when sometimes it can make the smell worse and can linger in your washing machine, risking stains.

Apply a Little Elbow Grease

Don’t be afraid to get a little down and dirty. Even after running cleansers through the cycle, you’ll need to get inside and scrub. Shine a flashlight inside the drum of your washing machine and pick out any remaining spots of mold. Apply a little elbow grease to scrub them away, and afterward make sure to keep the drum dry.

For Prevention, Change Detergents

Your detergent may be encouraging mold to grow. If you don’t want to hire professionals or throw your washer out completely, you may need to give up your favorite scent for something less prone to encouraging mold growth. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold. 

Keeping Your Grill in Tip-Top Shape

5/10/2018 (Permalink)

Give SERVPRO a call if you experience fire damage.

Spring is in full swing, and that means the grills are warming up with the weather. However, nothing can ruin the fun more than a grilling accident. Because fires can start quickly with any outdoor cooking endeavor, you'll want to stay prepared. Keep the following grill cleaning tips in your apron pocket when getting ready for that festive cookout in Phoenix, AZ.

Use the Right Materials

Don't skip over the basics when buying cleaning products for your grill. The type of grill maintenance you need to perform depends on the type of grill you own. Charcoal grills may need only a good scrub from a wire brush, while gas grills may require additional cleaning steps.

Either way, grill cleaning professionals advise that you keep the following supplies on hand to effectively clean your grill:

• Gloves
• Grill brush
• Dish soap
• Sponge

Clean Regularly

Make sure your grill stays in good shape by following a regular cleaning routine. Think of your grill as you would a stovetop, and wipe off the mess after each cooking session. If you make grill cleaning a habit, you likely won't face a mountainous mess every time you flip open your appliance.

Prevent a Grease Fire

Did you know that cleaning the grease and fat that accumulates on the tray below the grill can reduce the chance of a fire? Protect yourself and your appliance by scrubbing off dried grease and grime from all the nooks and crannies of your grill. Then, use dish soap and a sponge to remove any remaining buildup.

Grilling is one of America's best-loved pastimes, and it can become all the more enjoyable when you take care of your appliance. Make your next meal even more memorable by ensuring that the grill itself is in tip-top shape. If a grease fire does occur, contact your local fire restoration professionals for help cleaning up the damage. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on fire damage

Most Popular FAQs About Mold

4/23/2018 (Permalink)

With black mold turning up in so many articles in recent years, it’s not surprising that people have so many questions about water damage, mold growth and mold remediation in Phoenix, AZ. Read on to find out answers to some of the most popular questions about this common problem.

1. What Does Mold Need To Grow?

Like all living organisms, mold needs water and nutrients to grow. Mold spores are carried in the air and are found nearly everywhere. When a spore lands in a location with good conditions it will grow into a visible colony. Because the fungus can get nutrients from almost anything, including wood, paper and organic debris found in dust, moisture determines were mold grows on your property.

Flooding, burst pipes and leaks can all result in water damage that lingers for a long time after the event. When materials remain damp for more than 48 hours, mold can begin to grow.

2. At What Humidity Does Mold Thrive?

In climates with high humidity, atmospheric moisture can sometimes be sufficient to encourage mold growth. To keep mold under control, humidity should be kept below 60 percent, at least. Below 50 percent is ideal.

3. What Is the Process for Mold Remediation?

If you require professional mold remediation in Phoenix, AZ, there are several steps. First, an expert will assess the situation in your building and create a plan. Next, the affected areas are contained. Moldy materials are either cleaned and disinfected or removed from the property and disposed of. Finally, the area is dried completely and then restored to its original condition.

4. Can You Stay Around During Mold Remediation?

It depends on the extent of the mold growth. If mold is confined to a smaller area, it will be contained and it is perfectly safe to be elsewhere in the building. If most of the property is affected, the whole structure may need to be contained and you may be required to relocate during the cleanup.
For more information about commercial mold remediation, visit http://www.SERVPROnorthwestphoenixanthem.com/

When the Pipe Bursts: The Importance of Timely Water Mitigation

4/16/2018 (Permalink)

You depend on your business in Phoenix, AZ, to keep money flowing in, and you depend on the building where it’s located to keep business going. When a pipe or supply line springs a leak, however, it can throw a kink into your week. The time it takes for you to arrange pipe burst cleanup with a water mitigation company can make the difference between a simple cleanup or more extensive water damage.

The First Few Minutes

Water damage can be caused by a variety of events:

• Pipes breaking
• Supply line leaking
• Toilet overflowing
• Adverse weather flooding
• Foundation cracking

Even if all you need is pipe burst cleanup or supply line repair, the first few minutes of water cleanup are crucial. Turning off the line at its source stops more water from making the problem worse. Since this water is likely clean, it is probably safe to remove as much as you can before the experts arrive.

The First Few Hours

The longer water sits, the more potential havoc it wreaks. Walls can start to disintegrate, and items made of pressed wood can start to swell and warp if they are exposed to too much humidity. Water from burst pipes and supply lines can still damage the furniture, floors and supplies in your workplace.

The First Few Days

Calling water mitigation specialists in Phoenix, AZ, as soon as you know that you have a broken pipe or supply line prevents it from becoming a bigger problem. Water damage that persists can interrupt your business, having a negative effect on your bottom line. It can also become a breeding ground for mold and bacteria growth.

To limit the extent of water damage to your business, restoration specialists need to begin pipe burst cleanup as soon as possible. By acting quickly, you may be able to turn a potentially massive setback into an easy fix. For more information about commercial restoration, visit http://www.SERVPROnorthwestphoenixanthem.com/

4 Steps to Take to Make Sure Employees Can Come Back During a Restoration

3/23/2018 (Permalink)

If a storm damages your Phoenix, AZ commercial building with black water, you have to follow the right steps before allowing anyone back onto the premises. At what point in the restoration process can employees come back to the building? Typically, employees can come back after the initial demolition and disinfection have been completed. You may need to keep these four steps in mind before allowing anyone besides the commercial restoration specialists into the building:

1. Validate the structural integrity of the building. Flood waters and other storm damage can leave your structure unstable. You need to have the building inspected to ensure it is stable enough for occupants.
2. Provide limited access if possible. During the flood cleanup, certain areas of your building may be ready for occupation before others. You can limit employee access to the clean areas to allow them to get back to work. You can also run air filtration systems in the safe areas to keep them clean during restoration.
3. Check for water contamination. When dealing with black water, you have to be hyper-aware of the potential for contamination. Give the specialists time to check for any sort of contamination before allowing employees back into the building.
4. Test equipment. If you expect your employees to work on computers or other electronic equipment, you should be sure to test each device before work is started. If anything was in the flood waters, there could be electrical issues to worry about.

Depending on the severity of the damage to your Phoenix, AZ building, you may be able to allow employees back into the building during the restoration process. Remember, the safety of the employees is of the utmost importance. That's why you should perform inspections and tests prior to allowing anyone to come back into the commercial building. Your commercial storm cleanup experts may be able to help you figure out how soon after a black water flood employees can return to the building. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on commercial storm damage. 

Keep Water Damage at Bay When You’re On Vacay With These Tips

3/23/2018 (Permalink)

Before you go on vacation, it’s imperative that weatherproof your Phoenix, AZ home before you jet off. If you don’t, you may come home to a broken pipe and flooded home, both of which are costly issues. Fortunately, you can prevent water damage from happening while you’re away with these tips:

• Check your home for leaks before you go, and perform water pipe repair as necessary
• Inspect all hoses that connect your appliances to your home, and replace kinked or broken ones
• Make sure that your sump pump works
• Insulate exposed pipes and keep your thermostat set to a cool 50 degrees
• Ask someone to check on your home periodically

Perform Inspections and Repairs

Oftentimes, people return from vacation to a flooded home because they failed to check for and repair broken or leaking pipes or appliance hoses. When a pipe is allowed to leak continuously and without cleanup, the water can build up and cause serious foundational or mold issues. Prevent this from happening and set a day aside for water pipe repair if necessary.

Test Your Sump Pump

If your hometown gets a lot of rain or snow while you’re away, it could leak into your basement. A sump pump can redirect excess water away from your home and prevent flooding. If your sump pump doesn’t work, you may return to a flooded home.

Insulate Pipes

If your hometown is prone to freezing temperatures, insulate your exposed pipes, otherwise you risk those pipes freezing and bursting while you’re away. Not only can a broken pipe wreak havoc on your home’s interior, but it also can be costly to repair. Another way to prevent pipes from freezing is to set your thermostat to kick on any time your home’s internal temp dips below 50 degrees.

Ask for Help

If you have a close friend, family member or neighbor to rely on, ask him or her to check in on your home periodically. If you do not, turn off all water to the main and drain your pipes.

Water damage can be costly, as can water pipe repair. Prevent damage while on vacation with a little extra attention. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on water damage. 

3 Ways To Tell Mold From Mildew After a Flood

3/23/2018 (Permalink)

The basement pictured here suffered a serious mold loss due to moisture left over when a pipe burst.

Finding evidence of mold damage in your Phoenix, AZ home can be a cause for concern. However, you may not be able to discern if the damage was the result of mold or if you are dealing with mildew. There are several differences between the two, and understanding how they differ can help you proceed with cleanup efforts after a flood.

1. Texture

While mold and mildew are both fungi, mildew growth can be identified by its texture. Unlike mold, mildew is often thin and scummy and can be wiped away easily, where most mold species are typically fuzzy and harder to remove. If what you see is fuzzy, then you are probably dealing with a mold problem.

2. Color

Mold comes in many different colors, which range from brown to green to black. Mildew, however, tends to look more greyish instead of growing in vibrant colors. Mold damage on walls and furniture after a flood or plumbing mishap will likely be green or a mixture of white and green, and its cleanup should be left to a professional storm cleanup and mold remediation company.

3. Spread Pattern

Both mold and mildew can spread. However, mold growth tends to be more aggressive in its spread pattern and can move quickly from one surface to another in the space of several days. Mold spores in the air can attach to almost any surface capable of feeding it, including wood, fibers and cardboard. If your home has been damaged by water and you see black or green spots on your belongings, this is probably mold, not mildew, and it may require immediate remediation.

It can be hard to differentiate mold damage from mildew after your Phoenix, AZ home suffers water damage. However, knowing how to tell the difference between the two can help you understand what kind of assistance you need to eradicate either of these funguses quickly. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold. 

Understanding the Odor Associated With Mold

2/12/2018 (Permalink)

Most people are familiar with the musty odor associated with mold. For business owners in Rio Vista, Arizona, a terrible smell can be bad for business. Even though people are familiar with this scent, they may incorrectly associate smells with mycotoxin and spores. Hiring the right mold remediation experts may help you learn more about mold, its odors and how you can eliminate the issue.

Where Does It Come From?

Many people associate mold spores with a musty smell. However, that is not exactly right. The smell comes from compounds being released by the fungus. In fact, when the mold is growing, it produces excretions in the form of microbial volatile organic compounds. Spores are usually released after the mold has used up its moisture source, so it is no longer actively growing. These smell-producing chemicals are most often released when the fungus does the following:

• Eats
• Expands
• Multiplies

Some microbial volatile organic compounds could fall into the category of mycotoxin, which is any toxic substance produced by a fungus. However, not all scent-producing compounds released by mold are toxic.

How Can It Be Managed?

During the cleanup, professionals may incorporate a HEPA Air Filtration Device to help block the smells of mildew. These filtration machines have extremely fine filters that can actually trap the compounds and spores released by mold. This means no matter what stage the fungus is in, the HEPA Air Filtration Device can help stop the spread of spores or smells. Most business owners want to get to the heart of the mold issue to ensure the smell does not keep coming back. If you fall into this category, you will need to have the physical signs of mold removed to ensure the smell cannot easily return.

Managing the musty odor caused by the release of mycotoxin and other microbial volatile organic compounds requires some elbow grease. Complete mold remediation is one of the only ways to really remove the smell.

For more information on mold visit us at http://www.SERVPROnorthwestphoenixanthem.com.

5 Ways To Handle Fire and Water Damage

2/5/2018 (Permalink)

If your commercial property in New River, Arizona, has recently experienced a fire, you can benefit from professional assistance with handling fire damage and water damage and restoring your property to pre-fire condition. Here are five ways that you can minimize the extent of the damage before and after experts arrive on the scene.

1. Avoid embedding soot into carpets or upholstery. Try to limit access to the scene of a recent fire. Put down clean towels or other linens if you need to walk around.

2. Filter the air supply. Change the HVAC filter and cover air registers with two layers of cheesecloth to start clearing the air.

3. Don’t turn on electrical appliances that have been exposed to excessive heat or water. It can be unsafe to turn on office appliances until they have been inspected. Heat can ruin electronics, and acidic smoke and soot can corrode metals and cause devices to fail.

4. Contact a service specializing in damage caused by fire and water. If your property sustained further damage from a fire hose used to extinguish the fire, you should contact restoration experts as soon as possible. The combined damage can intensify over time and require more effort and expense to restore.

5. Restore the property and contents as quickly as possible. A professional service will inspect the fire damage and come up with a clear plan of action. Restoration will likely begin with water removal, drying, and a thorough cleaning of soot and smoke residue. The final steps include cleaning, repairs, and restoration to pre-fire condition.

Fire damage and water damage can combine to make the restoration process even more challenging. Contact restoration specialists in New River, Arizona, as soon as possible to prevent progressive damage from either soot or prolonged moisture, which can result in degradation of contents combined with the risk of mold or structural damage.

Visit us for more information on commercial restoration at http://www.SERVPROnorthwestphoenixanthem.com

What to Do When You Have Water Damage

1/8/2018 (Permalink)

As a homeowner, at some point, you will likely experience flooding in your home. Whether from an overflowing toilet or sink, a broken water heater, a heavy storm, or broken pipes, water damage is a fact of life in Phoenix, AZ. It’s best to call professionals to take care of repairs and water cleanup, but here are some things you can do while you’re waiting for help to arrive.

Focus on Safety

Your first concern should be your and your family’s safety. Depending on the water source, the water itself can be a significant hazard, so if the water isn’t clean, leave the cleanup to the professionals. Keep the following in mind:

* Only do activities that are safe to perform, and wait until professionals arrive if you are unsure.
* Electrical and “slip and fall” hazards are common concerns, so be aware of electronic appliances and watch your footing.
* Remember that waterlogged furniture and other materials can be heavy, so be careful when trying to move anything out of the water.

What to Do While You Wait for Help

Depending on the amount of water damage and your safety assessment, there are some activities you can do to help with water cleanup before professionals arrive or after they begin cleanup efforts. If the amount of standing water is minimal, you may be able to remove excess water by blotting or mopping. Additional activities include:

* Removing upholstery and cushions and propping up to dry
* Turning on the air conditioner, if available, during warm weather
* Removing area rugs
* Gathering loose items from the floor
* Wiping water from the surface of wood furniture

The important thing, though, is to leave most of the cleanup up to the experts. Water damage in Phoenix, AZ can cause serious hazards like mold and bacteria growth if not addressed quickly and thoroughly, and a professional crew will have the equipment needed to get the job done right. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on water damage.

Always Be Prepared for Winter

1/8/2018 (Permalink)

Like many businesses in Phoenix, AZ your organization probably runs the risk of water damage from broken pipes. Water cleanup processes can be disruptive if you don't know what to expect, so it is important to:

• Identify risks
• Create action plans
• Establish workarounds

These quick exercises can make the difference between conducting business as usual and leaving your stakeholders out in the cold.

Where Are the Flood Risks?

The most common areas for frozen pipes are near the exterior walls of buildings. Poor insulation or unexpectedly low temperatures are both frequent causes. You're more at risk of water damage from burst pipes if you take breaks, as lowered heating or furnace malfunction might nudge the thermometer towards freezing. Old pipes or poorly maintained plumbing adds risk as well. Identifying which, if any, of these factors apply to your facility should help you identify the most likely points of failure.

Avoid Panic

It might make sense to make a note of the contact information for a good flood control company. You might be able to handle the problem personally if you're on the site, but going yourself or dispatching a trained worker isn't always practical. Simply knowing that help is available for any flood cleanup issue is enough to promote confidence for your workers and peace of mind for you.

Maintain Flow

Even if the flow through your pipes comes to a halt, your workflow should continue uninterrupted. Try predicting what is most likely to be interrupted during a flood and prepare accordingly. For example, if you have a flood risk in your storage room, make sure you always have sufficient quantities of essential materials out in your working area.

Water damage events have the potential to cause havoc in a business. Maintaining your operational efficiency might not be easy, but understanding where and when pipes might freeze could inform effective action plans. If everything goes well, your clients and customers might not even know you had a problem.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on commercial water damage.

Water damage cleanup after a storm

12/11/2017 (Permalink)

With new commercial plazas being built all over the valley, construction companies know the importance of finishing projects in a timely manner and staying within budget. This is critical for the reputation of a company, which can determine future project offerings. 

At SERVPRO we understand that there are associated risks in this type of industry, but one specific risk that should be considered is Water Damage.

There are several factors that could lead to a water damage loss. From unprotected openings that could expose contents, to incomplete drain fittings. Even weather, e.g. rain and flood could play a role in causing setbacks to a project. It is important to take precautionary measures to avoid a water loss so here are some tips on prevention and what SERVPRO can do to help.

During Inspections, pipes should always be thoroughly checked and tested before water is passed thru them.  An air test could help identify unfinished fittings and other issues prior to water entering the system.  It would be beneficial to bring on a quality control inspector as they could also look for other weaknesses and determine if any areas need to be reworked before water can be passed thru the pipes.

In the event of bad weather it is imperative to take preventive measures while the construction crew is present and when not.

Mechanical, stairway, and elevator shafts should be covered to avoid any exposures to weather hazards. Failure to do so could result in having to remove/replace damaged materials, and prolong the job completion in order to get the project back on track. Not to mention extra costs that could hurt profitability.

Even with steps taken to prevent such setbacks, water damage could still occur. This is where SERVPRO could offer solutions to get projects back on schedule. SERVPRO is a trusted leader in the restoration industry for over 40 years, with many resources at our disposal to take on any size disaster. 

Preventing Pipe freezes

12/11/2017 (Permalink)

Frozen pipes are the leading cause of water damage in the colder months of the year! This is because water expands as it freezes, putting huge amounts of pressure on whatever holds that water. 

According to The American Red Cross, "Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets." http://www.redcross.org/prepare/disaster/winter-storm/preventing-thawing-frozen-pipes

Here are some easy ways to prevent your pipes from freezing:

1. Drain water from swimming pools & supply lines

2. Install pipe sleeves or other insulating materials (even newspaper)

3.  Keep your garage closed to protect supply lines

4.  If you need to leave for an extended period of time, keep your heater set to no lower than 55 degrees & shut your main water supply off

5.  Open cabinet doors near sink to let warm air circulate

6. Insulate outside walls and unheated areas of the home.

Call SERVPRO of NW Phoenix/Anthem if you have questions or if you experience a water loss due to frozen pipes. 

Water damage cleanup after rain

12/11/2017 (Permalink)

It is hard to believe but yes!! We do have water damage in the desert! Just think about your house or building and look at all the ways water moves through it. Here at SERVPRO of Northwest Phoenix/Anthem, we strive to make an unexpected water damage as stressfree as possible.

SERVPRO of Northwest Phoenix/Anthem has the resources to minimize damage and prevent costly repairs. One example is the use of state of art commercial dehumidification equipment.

Dehumidification can save money in restoration and replacement costs, and costs of downtime and delayed production schedules.

SERVPRO, an approved IICRC School, provides training in the art of Psychrometrics. Proper lowering of moisture levels is a science performed by trained professionals. Don't allow untrained restorers to damage your home.

The dehumidifiers operated by SERVPRO of Northwest Phoenix/Anthem Professionals have the power and capability of removing moisture from, among other things:

  • Drywall
  • Plaster
  • Interior paint
  • Cement floors
  • Carpets
  • Insulation
  • Basements

Drying time is reduced because SERVPRO of Northwest Phoenix/Anthem Professionals adjust the locations and types of dehumidifiers as drying conditions change. SERVPRO of Northwest Phoenix/Anthem Professionals save you from considering:

  • The science of drying the structure yourself.
  • Relative humidity.
  • The cubic feet of the damaged area.
  • How much time it will take to dry the structure.
  • The extent of the damage.
  • If your carpet or padding is salvageable.

Water damage cleanup in Phoenix

12/11/2017 (Permalink)

If you are looking for a fast responding team to take care of your water damage, look no further. SERVPRO of Northwest Phoenix/Anthem is here to take care of you. We care about each and every job, and want to make sure you get the best service in the industry. 

We are one of the leaders in the industry and a preferred vendor for several insurance carriers. Being a licensed contractor in the State of Arizona also allows our customers to know that we truly mean business.

If you have questions do not hesitate to reach out at anytime. We have team members available 24/7. 

Don't wait for mold or mildew to grow, call the pros that know!! Call SERVPRO of Northwest Phoenix/Anthem at 623-780-9111 to help you with your water damage needs.

Wildfires in Phoenix Area

12/11/2017 (Permalink)

With fire season approaching quickly we SERVPRO of NW Phoenix/Anthem would like to give you a few safety reminders to help keep fire damage from happening.

Wild Fire Damage Safety Reminders:  http://www.prescottenews.com/index.php/news/current-news/item/25246-spring-in-arizona-outdoor-safety-reminders (Source)

  • Don’t throw cigarette butts in the forest or out vehicle windows.
  • Keep your campfires small. Bring water and a shovel to extinguish your campfire.
  • If possible use an established campfire ring.
  • Build campfires away from overhanging branches, steep slopes, dry grass, pine needles and leaves.
  • Clear the ground to bare soil within a 10-foot diameter circle.
  • Never leave your campfire unattended. Even a small breeze could cause the fire to spread by carrying hot embers out of your fire ring.
  • Check your lawn and property for large rocks before mowing. Mower blades striking rocks can create a spark.
  • Use and maintain spark arresters on motorized equipment including chain saws, ATVs, and motorcycles.
  • Refrain from welding and use of activities or equipment that may create a spark when fire danger is high.
  • Know before you go.

Remember SERVPRO of NW Phoenix/Anthem is always here to help in your time of need. Here is a list of our services: fire cleanup, fire restoration, water cleanup, water extraction, water mitigation, mold cleanup, mold remediation, air duct cleaning, carpet cleaning, construction cleanup, biohazard cleanup and so much more.

Call us today to see what we can help you with in your home. 623-780-9111 

Finding Black Mold in Phoenix, AZ

12/11/2017 (Permalink)

Finding black mold in your home can be scary. Remember, it never hurts to educate yourself, especially when it comes to any water damage to your home. Click on the links below to educate yourself on black mold and the effects black mold or any mold can have on you or your home.



In most cases if you have microbial growth in your home, give us a call and we will call in an environmental hygienist to test the growth. After the results come in we will have a detailed plan for treatment. 

SERVPRO of NW Phoenix/Anthem is always here to help with all of your water cleanup, mold cleanup, or fire cleanup. Give us a call today and let us help! 623-780-9111

Commercial Restoration in Phoenix, AZ

12/11/2017 (Permalink)

No Job Is Too Large

SERVPRO's Disaster Recovery Team

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any sized disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and manage to cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Our elite large-loss specialists are standing by, prepared for immediate response should a disaster strike. If your business suffers a major loss, call 1-800-SERVPRO, and we’ll help make it “Like it never even happened.”

Flood Safety Tips

12/7/2017 (Permalink)


  • Build an emergency kit and make a family communications plan.
  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk.
  • Consider installing "check valves" to prevent flood water from backing up into the drains of your home.
  • If feasible, construct barriers to stop floodwater from entering the building and seal walls in basements with waterproofing compounds.
  • More:
  • What to do before a flood.

Excerpted from ready.gov During:

  • Be aware that flash flooding can occur. If there is any possibility of a flash flood, move immediately to higher ground. Do not wait for instructions to move.
  • If you must prepare to evacuate, you should do the following:
    • Turn off utilities at the main switches or valves if instructed to do so. Disconnect electrical appliances. Do not touch electrical equipment if you are wet or standing in water.
    • Secure your home. If you have time, bring in outdoor furniture. Move essential items to an upper floor.
  • Be aware of stream, drainage channels, canyons and other areas known to flood suddenly. Flash floods can occur in these areas with or without typical warnings such as rain clouds or heavy rain.
  • If you have to leave your home, remember these evacuation tips:
    • Do not walk through moving water. Six inches of moving water can make you fall. If you have to walk in water, walk where the water is not moving. Use a stick to check the firmness of the ground in front of you.
    • Do not drive into flooded areas. If floodwaters rise around your car, abandon the car and move to higher ground if you can do so safely. You and the vehicle can be swept away quickly.
    • Do not camp or park your vehicle along streams, rivers or creeks, particularly during threatening conditions

Water Damage Services in Northwest Phoenix

12/7/2017 (Permalink)


SERVPRO of Northwest Phoenix/Anthem provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Phoenix, AZ. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – 623-780-9111

Residential Services

Whether your Phoenix home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Mold Remediation Services

12/7/2017 (Permalink)

SOURCE: http://www.IICRC.org/consumers/care/mold-remediation/

Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

Certified professionals have the training and experience to:

  • Identify moisture sources
  • Evaluate mold growth (visible or suspected)
  • Contain damage to the smallest area possible
  • Physically remove contamination
  • Dry materials to ensure that mold will not return
  • Perform or recommend procedures for returning property to a preloss condition

Finding mold in your home

12/7/2017 (Permalink)

How to spot mold growth

Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side.

The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the backside will be worse than on the front.

At that point, containing the work space and removing moldy building materials, followed by cleaning of salvageable framing, are the best options.

Call SERVPRO of Northwest Phoenix/Anthem if you believe you have a mold problem.

Thermal Imaging Camera Usage

12/7/2017 (Permalink)

Use of a thermal imaging camera.

SERVPRO of Northwest Phoenix/Anthem using Thermal Imaging technology to locate water in your property. Using this advance moisture detection tool, allows our technicians pin point all areas where moisture is located in the property.

This is the same technology used by law enforcement to locate suspects. Thermal imaging technology uses thermal signatures to locate changes in an area. So, if water is present in building materials our thermal imaging camera will be able to detect and document the location. The coolness of the water will show up in the camera letting us know where there is a problem.

Call SERVPRO of Northwest Phoenix/Anthem for more information on having a thermal image scan done on your property. It can also be used to help locate cold spots due to missing information.

Call (623)-780-9111

Roof Damage from Heavy Rains

12/7/2017 (Permalink)

Flat Roof Damage from Heavy Rains

Monsoon rains are fast approaching and SERVPRO of Northwest Phoenix/Anthem wants you to be ready! While a small leak may not seem like much, excessive rain can unleash a chain event that lead to a disaster.

Don't let monsoon catch you off guard! Have you roof checked by a licensed roofing contractor to prevent any potential leaks. In Arizona, our harsh year long sun can damage roofs faster than one would like. If you home is older than 15 years, it is probably time to have it replaced.

In the event that you are caught off guard by the monsoon rains and experience interior damage to home or business. Trust the pros that know, SERVPRO of Northwest Phoenix/Anthem. We have the tools needed to get your property back together and minimize damage.

We will work together with you and your insurance company to get the repairs completed and the mess cleaned up.

Call our office for all storm damage related emergencies:


Storm Damage In Glendale, AZ

12/7/2017 (Permalink)

Contact SERVPRO of Northwest Phoenix/Anthem Regarding Your Storm Damage Emergency - (623) 780-9111
SERVPRO of Northwest Phoenix/Anthem proudly serves Phoenix, Peoria, Glendale, Anthem, Northwest Phoenix, and surrounding areas.

Water Removal Equipment

  • Moisture detectors, hygrometers and other meters measure the extent of moisture saturation.
  • Infrared camera may be used to identify water location for thorough water removal.
  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck mounted and portable extraction units perform efficient water removal.

Sanitizing Agents, Germicides, & Anti-Microbial Treatments

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Comercial Services in Glendale, Peoria, and Northwest Phoenix

12/7/2017 (Permalink)

SERVPRO is known for being a leader in water & fire damage restoration and mold remediation.  However, SERVPRO of Northwest Phoenix/Anthem also is a leading provider in many cleaning services. 

Our highly trained technicians can accommodate any type and size cleaning job in a timely, organized fashion.  We are capable of handling jobs including (but not limited to):  small and large office buildings, apartment complexes, restaurants, hotels, retail strip malls and manufacturing or industrial buildings. 

SERVPRO of Northwest Phoenix/Anthem offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants.  Our technicians have specialized training to get your commercial building back to working condition. 

Common cleaning services often include: Air Duct cleaning, Biohazard, Carpet & Upholstery, Ceilings/Floors/Walls, Drapes & Blinds, Odor Removal, Sewage and Vandalism. 

Call SERVPRO of Northwest Phoenix/Anthem a call today to schedule your cleaning needs.  623-780-9111.

Mold Cleanup in Homes and Businesses

12/7/2017 (Permalink)

Mold growing up the drywall

SERVPRO of Northwest Phoenix/Anthem can help you with all you mold mitigation needs. Our technicians are certified and trained in mold damage mitigaiton.

SERVPRO of Northwest Phoenix/Anthem is also partnered with quailified indoor environmental professionals to make sure that the area has been properly cleaned prior to the repairs taking place.

While yes, we do live in the desert, your property still has the potential to allow for mold growth if water damaged building materials are not mitigated properly.

Call SERVPRO of Northwest Phoenix/Anthem at 623-780-9111

Why does mold grow in my home?

12/7/2017 (Permalink)

Mold growing throughout the house.

Mold is a decomposer and is always present in every home.

Mold is always growing and sending out thousands of spores into the air. Mold is more prevalent after a rain storm in the Arizona area since we live in a desert.

The mold from outside is tracked into our homes though open windows, pets, and wind. There is never a way to be rid of mold spores. That is the reason why mold will grow in your home after a water damage from a broken pipe or supply line.

The mold spores in your home will start to grow as soon as moisture is introduced. But SERVPRO of NW Phoenix/Anthem is always here to help with all of your water cleanup and mold cleanup needs. Give us a call today and let us help! 623-780-9111

How to find mold in your office?

12/7/2017 (Permalink)

Pay Attention to Odors

Mold can often grow behind the drywall, so you would never see it with your naked eye. This is particularly likely if your property has recently experienced severe flooding or storm damage. Flood water in large quantities will almost always seep into the wall void, which will then trap the moisture and provide the perfect environment for mold growth. Mold will typically have a musty odor.

Call a Professional

If you can’t see or smell mold growing anywhere in your business, but you’re still convinced it’s somewhere, you can always call a disaster restoration company to send their indoor environmental specialist. These trained, certified professionals can conduct mold tests with high-tech equipment that will provide an accurate reading of your business. With this kind of treatment, you can rest easy knowing you will have an accurate result, and take the necessary steps to restore your property if necessary.

Preparing Your Commercial Building for a Storm

12/7/2017 (Permalink)

Prepare Your Building

There are two phases to building preparation:


The preventative phase can be taken at any time throughout the year and should include having your building inspected and retrofitted for common risks, including flood water and heavy winds. You should also make data backup a part of your everyday routine, and implement an alternate means of communication for when lines go down.

The pre-storm phase should include closing all your storm windows, covering equipment and moving it to a secured area, disconnecting electrical equipment and turning off gas and electricity.

Stay Safe

When a flood warning is issued, get to higher ground as soon as possible. If flooding is already underway, stay put until authorities say that it is OK for everyone to go home. Heed all evacuation warnings, and don’t wait to act until flood water has already entered your building.

A flooded building is dangerous to both your assets and your personnel. Keep everyone safe and protect your assets from water damage by implementing the tips above and contacting a flood damage restoration company if needed.

How to prevent fires around your home.

12/7/2017 (Permalink)

How to keep your home safe from Wildland fires.

During the Wildland fire season it is important to keep you own home safe. Many of homes in Northwest Phoenix have a lot of land around them. Here are some tips to keep them from burning down if there is a fire.

  1. Keep your property bare of dead grasses and shrubbery. Xeriscaping is preferred around the house in the desert and it makes an excellent fire block.
  2. Remove leaves and woody plants from your roof and gutters. The leaves are tinder and can ignite easily.
  3. Teach your neighbors about fire prevention. The more dead grass is removed around your home the better. Having the neighborhood clear gives everyone a better chance during a fire.

If you have smoke or partial damage from a wildfire please call us and we can help with the cleanup.

How Can I Tell if There’s Mold in My Business?

12/4/2017 (Permalink)

Mold growing on drywall next to pipes.

How Can I Tell if There’s Mold in My Business?

You’ve likely seen the countless sensational advertisements or news stories in Phoenix, AZ about black mold. While there are many misconceptions about black mold, it is treatable. It should be dealt with immediately upon discovery by professionals. But how can you tell if your business has mold or not? Restoration companies usually employ an indoor environmental specialist who can detect mold levels in your property, but there are ways to find out for yourself.

Check Moist Areas

While mold can grow virtually anywhere, it typically tends to gravitate toward areas of the home that produce extra moisture. This means that rooms like the kitchen, laundry room, bathroom, and basement are usually where you would find mold. Don’t always expect to just see it on the walls though. Check under sinks, near pipes and drains, and behind appliances like your washing machine. This thorough inspection will help you determine if there is mold, but aren’t always a foolproof method.

Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold.

Does Insurance Cover Mold Damage?

12/4/2017 (Permalink)

Does Insurance Cover Mold Damage?

Mold found in most Phoenix, AZ properties is often harmless. To thrive, mold needs moisture, organic materials and oxygen. Continual moisture in places that are not intended to be damp can lead to mold and fungus growth. Whether a property owner has mold coverage as part of the standard insurance package may depend on the source of the water that initially created the mold issues. Some policies may not cover damage created due to maintenance issues such as ongoing leaks. In other cases, special insurance coverage may be required to cover water damage due to flooding. Insurance carriers may not offer specific mold insurance outside of the standard property owner's insurance coverage.

Commercial Mold Facts

Even though mold is naturally present both indoors and outdoors, mold left to grow unchecked after flooding or other water-related events can lead to material problems in the future. It can be helpful to understand more about mold and fungus growth when determining insurance needs.

Repairs due to mold damage often cost up to $30,000 per occurrence.
Homes that are less than 30 years may not have as much ventilation due to energy efficiency concerns, and therefore may be more susceptible to mold.
Mold-resistant paints, drywall and wood can help prevent mold growth and damage.
Homes in humid climates tend to be more prone to mold issues.
There have been instances when mold damage effectively rendered a home unsellable until full remediation took place.

Understand Your Insurance Coverage Before a Problem Strikes

Many Phoenix, AZ insurance companies do not offer mold insurance, while others may have a cap on coverage reimbursements. Consulting with a remediation expert or insurance adjuster can help clarify what your current insurance covers and if more options are available. While solving the root cause water problem may be covered by some types of insurance plans, remediation to make repairs from fungus growth may require additional mold coverage before issues occur.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on mold.

Storm Preparation and Safety Tips for Your Business

12/4/2017 (Permalink)

Storm Preparation and Safety Tips for Your Business

When you own a business in Phoenix, AZ storm preparation and safety procedures should be a part of your overall emergency plan. Without proper procedures and policies in place, you risk losing everything in a heavy rainstorm, flash flood or hefty snowfall. From destroyed data to injured employees, there is a lot at stake when disaster strikes. Fortunately, you can mitigate risks and ensure a speedy recovery when you implement all the right storm preparation tips. If you want to save your business from damage caused by flood water, implement the following tips from a local water restoration company.

Know Your Risks

When assessing your risks, it’s important to keep the three W’s in mind:


What type of natural disasters are you most at risk for? In Phoenix, AZ floods are common, as are heavy snowfalls, frost and torrential rains.

Know where the most vulnerable areas are throughout the city and if you’re located in one of those areas.

Also know when you can expect a storm to hit. Though storms can occur at any time throughout the year, knowing when storm season is can help you be prepared when it matters the most.

Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on storm damage.

Fire Damage Estimates - Northwest Phoenix

11/26/2017 (Permalink)

Kitchen cabinets burned after fire.

Need an estimate for fire damage? Call our office at (623)-780-9111

Inspection and Pretesting
The SERVPRO of Northwest Phoenix/Anthem Professional pretests while inspecting the property to determine the extent of fire damage and the scope of needed cleaning, restoration, and repairs.

  • The full extent of the smoke and fire damage. How many materials are affected by smoke or fire? What is the proper method for cleaning? Will your personal belongings need to be relocated while your house is restored? These are just a few of the decisions that must be made.
  • Unaffected areas - It can be vital to protect areas that were not affected by soot and odor before the damage spreads to these areas. It will save you money!
  • What materials can be restored and what materials must be replaced. Are the smoke residues cleanable? Who is completing the inventory of items that are damaged beyond repair? Fire damage pretesting is vital. A complete inventory is invaluable! How long will the cleanup take? We'll let you know what to expect.
  • The most effective cleaning methods. What work procedures will restore the damaged materials?

Pretesting also allows the SERVPRO of Northwest Phoenix/Anthem Professional to focus on saving precious items or keepsakes for you. Once the fire damage mitigation begins, the Franchise Professional will keep you informed and answer your questions, all while working to help make the fire damage “Like it never even happened.”

Three Steps You Need to Take When You Have a Pipe Break

9/21/2017 (Permalink)

Three Steps You Need to Take When You Have a Pipe Break

If you're a homeowner, you likely know how to prepare your house for a hurricane, a tornado, or even hail, but what should you do when you have a supply line break? Water in home can be incredibly damaging, and if it's your first experience with a supply line break, you might be shocked at just how much flooding and water damage there is to handle. Fortunately, no matter how much experience you have with water in home, there are three things you can do to handle a flooded home after a supply line break.

1. Stay Calm
If you come home to a flooded home, it's normal to panic. Try not to. Instead, remain calm as you face the problem of water in home. Water cleanup, mitigation, and drying performed by your home restoration company will ensure your flooded home is returned to its normal state, but panicking won't make this happen faster. Remember that people around the globe have dealt with water in business and a flooded home. You, too, can handle this.

2. Get to Safety
When you have a supply line break, you might be tempted to try to fix it yourself. Keep in mind that a break is nothing to face on your own. Water in business can quickly become a hazard, so it's important that you leave the area with water damage as quickly as possible. Water damage isn't simply structural. When you have a pipe break, the area becomes prone to mold growth and insects, as well. Never touch the water when you're in an area with water in business. Instead, leave the area with water damage. A restoration company can handle water cleanup, mitigation, and drying.

3. Call a Professional Restoration Company
Your home may have flood damage after a pipe break, but a restoration company can help with water in home. Flood damage can manifest itself visibly, but you may also have structural damage that a home restoration company can notify you about after mitigation, water cleanup, drying, and restoration. While the flood damage in your home might seem impossible when it comes to water cleanup and drying, the truth is that your restoration expert has seen this problem before, and he or she is fully equipped to handle this situation.

No homeowner wants to deal with flood damage or water in business, but unfortunately, flooding does happen. If you find yourself in a situation where you have river flooding or a pipe breaks, remember that you aren't alone. Your home restoration expert is ready to help you with mitigation to prevent flood damage from happening to you again. A restoration company will work with you to ensure you're safe and that your home is repaired after the damage.

How to Choose a Restoration Professional
The person or company you use to restore your home after serious flooding should have experience handling water cleanup specifically. While most companies are familiar with handling a variety of damage issues, make sure you ask if the company is ready to assist with cleanup after water damage caused by a pipe breaking. When you reach out to the company, you need to provide as much information as possible. Was the flood water in your home caused by a pipe break? Has your area recently experienced high rainfall? Did a nearby dam break? If you aren't sure what caused the water buildup in your home, just let the company know and they will work with you to create a plan that will remove the excess water from your building and help you get back to your normal life. Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on water damage.

Large Scale Fire Damage Restoration

9/21/2017 (Permalink)

Large Scale Fire Damage Restoration

Electrical fire or utility room fire can cause devastating damage to a commercial or business property making business owners suffer massive losses due to commercial fire damage. In addition, fire suppression systems and other firefighting efforts can cause water damage, soot damage, and smoke damage leaving your commercial property in a complete mess. The fire damage restoration process takes a lot of time, and this negatively affects productivity and revenue generation. It is always important to seek the services of professional firefighters to restore your business premises after an electrical fire or a utility room fire to restore the pre-fire condition as soon as possible.

There is a need to minimize commercial fire damage by seeking the services of fire restoration professionals that uses the best equipment such as the fire sprinkler system, a fire hose and a fire truck. It is advisable for the fire restoration process to begin within the first few hours to prevent further damage. Fire damage restoration using a fire truck and a fire hose is not an easy process as most people might think because of the amount of effort that goes in the entire fire suppression process. The following are major steps that are normally followed by professional firefighters when it comes to fire damage, smoke damage, or soot damage restoration:

Emergency Response

Commercial property owners should contact a restoration company as soon as possible in instances of electrical fire or utility room fire because most contractors have emergency hotlines for clients. A professional restoration company should arrive at the scene within the first 90 minutes after receiving a call from the client and immediately begin the fire suppression process using a fire truck and a fire hose. The restoration company comes with all the necessary equipment including a fire sprinkler system to carry out the entire restoration process after an electrical fire or a utility room fire. This step involves the arrival of a fully stocked fleet of vans, fire sprinkler system, a fire hose, and firefighter engines for effective fire suppression.

Detailed Fire Damage Assessment

This stage involves a thorough inspection of the entire business premises to find out the condition of belongings as well as the structural integrity of the building as a result of commercial fire damage. The firefighter specialist can only prepare a quote after they have pinpointed different forms of fire damage, smoke damage, or soot damage in the building. The inspection process enables the contractor to classify the type of fire, the extent of soot damage, and at the same time identify the source of the fire. Insurance agents rely on the cost estimates provided by a professional restoration company when it comes to compensation, and that is why inspection is very important.

Ensuring Property Security

The property and belongings of a client should be protected during a fire incident and this responsibly lies with the restoration company. There is always a lot of confusion during such moments, and some goons may take advantage of the situation steal things after commercial fire damage. The strength and stability of windows, roofs, walls, and doors are normally compromised by fire leaving the property vulnerable to theft. The contractor must ensure that the building is well secured.

Water Damage Remediation

Firefighting systems such as the fire sprinkler system or a fire truck leave a lot of water in the building that can end up causing water damage. It is, therefore, the responsibility of fire contractor to use dehumidifying and drying techniques after water extraction to ensure the building is completely dry.

Smoke and Soot Removal

This stage of fire restoration involves soot and smoke cleanup from personal belongings, furnishing and the affected surfaces on the property. Contractors use specialized firefighter techniques and products such as the fire sprinkler system and a fire hose to mitigate smoke damage and soot damage. Everything within the building is cleaned and sanitized.

Complete Property Restoration

The fire damage recovery process cannot be complete without carrying some necessary repairs such as wall reconstruction, plumbing repairs, repairing of baseboards and ceilings, and painting of walls. The process focuses on restoring the building to its original state after smoke damage and soot damage. Fire restoration may also involve replacement of deep clean tile and flooring by the firefighter contractor. High-quality workmanship and materials are used in the restoration process.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on fire damage.

Common Causes of Fire

8/31/2017 (Permalink)

Common Causes of Fire

Fire damage is damage caused by fire especially when the fire breaks out accidentally. Human or electricity can cause it, or any material that is flammable is placed near a fire or stored under temperatures that exceed their melting limits.
The following are the most common causes of fires:
i. Combustible materials.
These are materials that can be ignited with fire at the slightest exposure or stored in an environment that hot surpassing the required temperature. The materials include wood, paper or cans that contain inflammable materials. The safest way in avoiding fires caused by these materials is to store them correctly, dispose of well after use on a regular basis.
ii. Human Error.
Human error is one of the leading causes of fires. This may be as a result of using equipment correctly, leaving cooking unattended, failure to report faulty machinery and also not storing flammable materials in the right place. This can be corrected by giving people enough training on how to handle such emergencies of fires thus preventing more fire damage.
iii. Clutter.
It is a common mistake that people do to their homes and work places. This is where there is no regular cleaning of homes and offices leaving them untidy, and in addition to poor ventilation, this can be a recipe for a fire break out.

iv. Oversee Equipment.
Faulty equipment can be damaged and if not repaired can cause sparks that will result in ignition of fires. They can also overheat as a result of built up dirt or dust. It can be averted if there is regular maintenance of machines.

Fire Damage Restoration.
Fire damage restoration is done after the fire has been extinguished to assess the damage and it is the last process of operation. The following is the procedure;

Inspect and fire damage assessment – Before fire damage restoration is done a fire specialist will check all the building and ascertain the damage to come up with an action plan.

Tarp and Cleaning Services.
This is whereby damage is restricted from a worst-case scenario. This can be in a case where by if tanks were on the roof in the burnt place draining of water is necessary to avoid further spillage

Drying and water removal – this is removing water that was used to extinguish the fire by using specialized equipment like air movers to dry the place of water completely before a fire damage restoration is done.

Renovation and Repair – this is where those items that can be fixed are restored, and other are disposed to install new ones where necessary.

Restoration – This is the final process of clearing a fire accident where a business or a home is restored to its original condition before the fire incident happens. The place is cleaned property restored, and machinery or equipment are repaired.

Fire Cleanup.
Fire cleanup is performed after extinguishing. Garments are tested before being treated. During fire cleanup, soot and odor as a result of smoke can be washed with water instead of a person breaching the same. Smoke and soot are removed from walls by scrubbing gently with a cloth soaked in soap or a detergent.

Debris should be wet to minimize breathing in the dust during fire cleanup. Utensils should be washed with water and soap as normally done. If polishing is necessary, then it should be done.

A person should make sure that all the wet places are dried thoroughly to avoid growth of mold on those far to reach areas, but this has to be done for fire cleanup to be useful during a fire cleanup.

Smoke Damage.
Smoke damage can be a problem in a home or business premises. Smoke damage causes black marks and an element of discoloration that requires special attention. A person needs water, a sponge or a soft cloth, cleaning gloves, goggles and Trisodium Phosphate. These materials when used will clean the smoke damage.

Soot Damage.
In soot damage, there are two types of soot; oily and dry. Soot damage can be cleaned by dry sponge if it is dry, but the oily sections can be washed with water and a sponge mixed with soap or a detergent. While cleaning the soot damage, a person should cover his/her face with a mask to avoid inhaling toxic fumes.

Commercial Fire Damage.
Commercial fire damage can be extensive thus requires specialists to determine the extent of damage and recommend measures. They conduct emergency pre-cleaning, pack out content, wall and ceiling cleaning, deodorization and content cleaning. Commercial fire damage if not handled well can cause more damage. That is why it is recommended that if a commercial fire damage is encountered, it’s only the professionals that can manage the damage.

Smoke Smell.
To remove smoke smell, a person is required to have vinegar, strainer or colander, a container, baking soda, and towels to scrub the affected area. The smoke smell is can be irritating and can cause breathing problems if not well taken care of. Smoke smell if all the materials above are used together the smoke smell will be eliminated.

Fire in Home.
A fire in home can be devastating especially if owners do not know how to manage the fire. If a fire in the home is encountered, an escape plan should be in place. Windows and doors are used in case of fire in the home where depending on the intensity of the fire; a person can maneuver through it. A fire in the home can also be dangerous where maybe the owners do not have any training on how to fight the fire that is why it is recommended that all home owners should have an emergency number just in case.

Fire in Business.
Companies that experience a fire in business can close shop. Fire in business can be severe depending on the type of business that is carried out. Fire in business can cause massive losses as a result of business interruptions, employee layoffs and customers may look for alternative suppliers of their products. Fire in business should be avoided at all costs unless something beyond what can be done happens.

Restoration Company.
A fire restoration company in an essential business and home partner. A restoration company offers expert advice and services in times of fire breakouts. A restoration company trains employees or home owners on how to avert or fight fire in home or businesses. A restoration company can also issue insurance services against fires to homes and businesses.

Board Up.
Board up is the process of covering a window or doors with a board to prevent it from dangers like fires. Plywood sheets are used board up as an alternate method of using plastics. Board up is necessary especially in places where fires are always present during any process be it at home or on a business premise. Board up is recommended in kitchens to avoid unnecessary fire damage at home. Board up also is applicable in most business enterprises where fire or an occurrence of fire is prone.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on fire damage.

How to Restore Your Property After a Flood

7/31/2017 (Permalink)

How to Restore Your Property After a Flood

Water damage can be one of the worst problems that a homeowner may face. Water in the home will immediately begin seeping into hard-to-reach spaces and will begin soaking into drywall and structural components. It is absolutely crucial that the water in the home or water in the business be removed and the premises dried as quickly as possible. Without doing so, the chances of permanent damage and even loss of the property becomes far more likely, with each passing hour.

It is absolutely imperative that a professional team of water restoration specialists be called in to handle the flooded home. A professional restoration company can bring to bear heavy equipment and trained staff with years of experience, ensuring the restoration process goes smoothly and effectively. This article will take a closer look at common water damage mitigation steps, and what you can do to prevent water damage from becoming a larger problem.

The first step in the restoration of a flooded home is to make a phone call to the restoration company. It is crucial that the phone call be placed quickly, preferably within minutes of the flood damage taking place. While a supply line break or a pipe break may seem like something you can handle yourself, especially if the amount of water being produced appears small, it is imperative to understand that any amount of water exceeding about one gallon can potentially cause rot and structural compromise. For the highest chance of complete mitigation of damage to the flooded home, calling the professionals is the smart and best choice.

Once the restoration company has been contacted, they will send a team of fully equipped flood damage specialists out to the flooded home. Using sophisticated instruments, such as infrared scanners and hygrometers, the specialists will be able to determine the extent to which water has seeped into hard to spot places, ensuring the quick mitigation of potential flood damage.

The next step in the damage mitigation process is when the water cleanup team begins the full-scale extraction of all water from the flooded home. The team will use powerful, industrial-level pumps and specialized truck-based water removal systems to begin the water cleanup. In this way, the water in the business or water in the home can be removed on short order, typically within two hours of the initial call being placed.

The next step in the water cleanup process is the drying stage. Drying is carried out with highly specialized, high-heat drying equipment that are able to utilize hot air that is nearly at the flashpoint for household items. The drying process can often be accomplished in less than a half hour with a team of trained professionals.

By this point, all the water in the home or the water in the business will be completely gone. If the cleanup process has been accomplished within 24 hours of the pipe break or supply line break, the property will be structurally sound, and there will be virtually no risk of permanent damage.

Still, the property must be sanitized and cleaned. Mold and mildew can still form, even if the surfaces on which water was sitting have only been wet for a short period. If there was water in the business or home, for any length of time, there will be a residual smell on some surfaces and items. Cleansing will eliminate this.

A pipe break, supply line break or other flooding event can be traumatic. But such an event doesn't need to become a disaster. With a quick phone call to the professionals, pipe breaks or supply line breaks don't need to break the value of your property.
Visit http://www.SERVPROnorthwestphoenixanthem.com for more information on water damage.

Trauma & Crime Scene Cleanup in Phoenix, AZ

2/12/2016 (Permalink)

Cleaning up a crime scene is a messy job, but someone needs to do it. 

After the police have finished processing a crime or accident scene in Phoenix, AZ, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk.

Police and homeowners rely on professional services that are equipped to handle crime scene cleanup. 

SERVPRO of NW Phoenix/Anthem's technicians follow OSHA and EPA protocols to help transform an unsafe environment back to a clean, safe home or office.  We will always treat your property and everyone involved with the utmost respect and empathy in these difficult circumstances.  

Some common trauma and crime scene scenarios are:

Crime Scene Residues
From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Franchise Professionals can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens
SERVPRO Franchise Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure

If you find yourself wondering what to do in the event of a trauma or crime scene, call SERVPRO of NW Phoenix/Anthem to take care of your cleanup needs.  623-780-9111

NW Phoenix/Anthem HVAC and Air Duct cleaning

1/26/2016 (Permalink)

Did you know SERVPRO of NW Phoenix/Anthem cleans HVAC/air ducts and dryer vents? If you were not aware of these two services, here is some helpful information on these two great services.

HVAC and Air Duct Cleaning:

Cleaning your air ducts professionally is one of the best things you can do for your home or office’s indoor air quality. With indoor air pollutants being 4 to 7 times higher than outside cleaning your ductwork is one of the easiest ways to lower that number a great deal, especially considering most people spend more than 80% of their time indoors. Here at SERVPRO of NW Phoenix/Anthem we use a high efficiency HEPA filtered system that is designed specifically to clean air ducts and dryer vents in order to have the greatest success in reducing indoor air pollutants. Call SERVPRO of NW Phoenix/Anthem today to have your Air Ducts Cleaned.

Dryer Vent Cleaning:

One of the leading causes of fires in homes is from dryer vents not being cleaned properly. The increased back up of lent and debris combined with the heat produced from dryers is a recipe for disaster. One great way to lessen the chances of fire from a dryer is to have SERVPRO of NW Phoenix/Anthem designed to get air pollutants out of the air, so cleaning large debris and lent out of a dryer vent is no problem for our high quality equipment. Call SERVPRO of NW Phoenix/Anthem today to have your Dryer Vents Cleaned.

Phoenix Fire Awareness & Prevention Tips During the Holidays

12/14/2015 (Permalink)

We all want to have a fun and safe holiday season, without worry that a fire could happen in your home.  Take these fire prevention tips for the holidays to be sure that you can remain stress free!

The NFPA (National Fire Protection Association http://www.nfpa.org/safety-information/fire-prevention-week/fast-facts-about-fire) provides us with fire facts that are more common than we think

  • 2 of every 5 home fires start in the kitchen, where unattended cooking was a factor in 33% of cooking fires
  • The leading factor contributing to heating equipment fires was failure to clean, including creosote build-up in chimneys
  • 2 of every 5 home decoration fires are started by candles

The USFA (United States Fire Administration https://www.usfa.fema.gov/prevention/outreach/holiday.html) provides tips to be fire smart:

  • Keep your tree 3 feet away from heat sources
  • Nearly 50% of holiday decoration fires happen because the decorations are places too close to a heat source (i.e. fireplace, candles)
  • Inspect holiday lights each year for frayed wires, bare spots & excessive kinking before putting them up
  • Connect your strings of lights to an extension cord before plugging into an outlet
  • Regularly water your tree, and when it dries out, throw it away

If you return to your home and experience any fire or smoke damage, please give SERVPRO of NW Phoenix/Anthem a call.  Our staff is highly trained with fire and smoke cleanup and can assist with the devastation.  We will work with your insurance to make it “Like it never even happened”. 

Call us today at 623-780-9111 with your questions.

Willow Fire in the Mohave Valley

8/11/2015 (Permalink)

Willow Fire in Mohave Valley, AZ August 2015.

The Willow Fire in the Mohave Valley is now 40% contained and there is hope that people can start returning to their homes by 10AM tomorrow morning 8/12/2015. Click on the link below to find out more.


If you return home and have smoke or fire damage to your home or business, please give SERVPRO of NW Phoenix & Anthem a call. Our staff is here to help with the devastation of smoke damage and fire cleanup. SERVPRO of NW Phoenix & Anthem will work directly with your insurance in order to make the process as smooth as possible. We will make it “Like It Never Even Happened.”

Call us today 623-780-9111 with any questions you may have, or to schedule an estimate. 

Water Damage Cleanup

7/23/2015 (Permalink)

Educate yourself on the steps to take to prevent mold.

Click on the link below to learn more about mold and the effects it may have. Call our office today for more information on what we can do to help you take care of a water damage or mold damage in your home.


If it is too late and you have already discovered mold growth call SERVPRO of NW Phoenix & Anthem today.


Mold Cleanup Services

7/23/2015 (Permalink)

Mold damage to a vacant home. The homeowner did not know they had water damage and then it was too late.

Having water damage to your home or business can be stressful. Timing is of the essence for water damage cleanup. Mold can start forming within as little as 72 hours. If you have water damage to your home call or email SERVPRO of NW Phoenix & Anthem today and let us help.



Weather Update

7/20/2015 (Permalink)

Flood damage in Wickenburg, AZ over the weekend.

Heavy flooding has resulted in major water damage to homes and businesses in Northern Arizona this past weekend, and more rain may still be on the way. SERVPRO of NW Phoenix/Anthem can help. Please call us today if you would like an estimate of damages or if you have any questions regarding water damage to your home.

“We could see scattered showers this morning with the chance of isolated storms this afternoon.”

Click on the link below to follow the weather in your area.


Click the link below to follow the storm damage in Wickenburg, AZ.


Give SERVPRO of NW Phoenix & Anthem today at 623-780-9111 to schedule an appointment. 

Monsoon Season is here!

6/15/2015 (Permalink)

Massive flooding in Phoenix and surrounding areas due to the storms 2014.

Today marks the first day of our Monsoon Season in Arizona. Last year's rainfall during monsoon season was record breaking. The effects of the flood damage to homeowners were both emotionally and financially devastating. SERVPRO of NW Phoenix & Anthem would like to help educate and prepare all homeowner and commercial property owners to better prepare for this monsoon season’s upcoming storms. 

Click on the links provided to know the steps to use to help keep your home and your family safe from water damage and flood damage.

How you can prepare your home and business for flood damage.




SERVPRO of NW Phoenix & Anthem are on call 24 hours a day, 7 days a week for any disaster restoration needs. If your home has water damage and is in need of water cleanup we are here to help. Give us a call today! 623-780-9111

Costly Wildfire Season 2015

6/10/2015 (Permalink)

Recent rainfall has delayed the wildfires, but the feds still expect a damaging year.

WASHINGTON – While recent rainfall has provided a delay in the wildfire season, federal officials said Tuesday they still expect a historically damaging and costly year.

To learn more click on the links below.



Remember to stay alert this fire season to prevent catastrophic disasters. If you have fire damage and are in need of fire cleanup give SERVPRO of NW Phoenix and Anthem a call. We are always here to help! 


Wild Fire in Page, AZ

6/4/2015 (Permalink)

Wildfire in Page, AZ 2015

CORNVILLE -- Wednesday about noon, the Verde Valley Fire District was dispatched to a wildland fire off Page Springs Road in Cornville. First units arrived to find a 1.5-acre urban interface wildfire with high fuels fanned by winds, threatening homes. 

The fire was caused by a person cutting pipe creating sparks near dry vegetation. High wind quickly spread the fire from a spark to 1.5 acres. No injuries reported.

Click on the link below to read more.


SERVPRO of NW Phoenix & Anthem is here 24 hours a day 7 days a week for any fire emergency cleanup, or water cleanup. Give us a call today to schedule an estimate. 623-780-9111

Houston, TX Flood Damage

5/26/2015 (Permalink)

Recent Flood damage in Houston, TX.

Our thoughts are with all affected by the recent flooding in Texas and Oklahoma. For more information or what you can do to help please visit the following sights. 




SERVPRO of NW Phoenix/Anthem have seen first hand the devistation a massive flood can cause for homeowners and business owners. We are always here to help with any water cleanup, fire cleanup, or mold cleanup. Give us a call today.


Glendale Chamber Golf Tournament

5/18/2015 (Permalink)

Marketing Representative and Administrative Assistant for SERVPRO of NW Phoenix/Anthem enjoying the day.

Meet our marketing team! SERVPRO of NW Phoenix/Anthem enjoyed playing in and sponsoring the Golf Tournament in April for the Glendale Chamber of Commerce. Click on the link below for more events the Glendale Chamber of Commerce has coming up.


Water Cleanup Tips

5/18/2015 (Permalink)

A home was flooded due to a toilet overflow in Phoenix, May 2015. SERVPRO of NW Phoenix/Anthem was there to assist within the hour.

When you have water damage to your home it can be a confusing and stressful experience. At SERVPRO of NW Phoenix/Anthem our technicians will educate you on how the water cleanup process works and help put your anxiety to rest. Our warehouse has all of the proper water cleanup equipment to get the job done “like it never even happened.”

Click on the links below to learn more about the water restoration and what SERVPRO of NW Phoenix/Anthem can do for you!



SERVPRO of NW Phoenix/ Anthem is now serving all of Northwest Phoenix, Anthem, Glendale, Peoria, Sun City, Sun City West, Scottsdale, Waddell, and all surrounding areas. 

Water Cleanup Tips

5/18/2015 (Permalink)

When you have water damage to your home it can be a confusing and stressful experience. At SERVPRO of NW Phoenix/Anthem our technicians will educate you on how the water cleanup process works and help put your anxiety to rest. Our warehouse has all of the proper water cleanup equipment to get the job done “like it never even happened.”

Click on the links below to learn more about the water restoration and what SERVPRO of NW Phoenix/Anthem can do for you!



SERVPRO of NW Phoenix/ Anthem is now serving all of Northwest Phoenix, Anthem, Glendale, Peoria, Sun City, Sun City West, Scottsdale, Waddell, and all surrounding areas. 

Weather Alert for Phoenix

4/24/2015 (Permalink)


·        Click on the link below to learn more...

·        http://www.weather.com/weather/alerts/localalerts/l/USAZ0166:1:US?phenomena=TSL&significance=S&areaid=AZZ023&office=KPSR&etn=0000&tid=985826

·         This weekends forcast calls for rain. For any storm damage cleanup, water damage cleanup, roof leaks, flood cleanup give SERVPRO of NW Phoenix/Anthem a call. 24 hours a day 7 days a week. We will be at your property within 4 hours to help extract and make it "like it never even happened".


Wild Fire in Montezuma-Rimrock

4/23/2015 (Permalink)

Montezuma-Rimrock Fire Department

BEAVER CREEK -- Just before noon Tuesday, crews from Montezuma-Rimrock Fire District and Camp Verde Fire District were dispatched to a wild land urban interface fire on Sycamore Lane in Lake Montezuma.

Click on the link below to read more.



SERVPRO of NW Phoenix/Anthem cannot stress enough how important it is to prepare yourself for this upcoming fire season. When preparation isn’t enough and you find yourself with fire damage, give us a call. We are here to help. 623-780-9111

FREE CE CLASS worth 4 credits

4/16/2015 (Permalink)

Email Tiffany at sp9503@SERVPROofnwphoenix.com today to join our free CE Class worth 4 credits. I will need your name, agency, and license number. Give me a call at the office with any questions 623-780-9111.

4 Free credits CE Classes June 30th, 2015 8:00AM-12:15 PM

Understanding Mold in the Restoration Industry 

Purpose of Lesson: The adjuster/agent will have an understanding of the history of mold awareness and of the involved participants in mold related claims.  The lesson will review when and where “mold issues” began, as well as better define the various roles of participants in mold remediation.

Mitigation Awareness and Response

The adjuster/agent gains a better understanding what to expect from a good restoration professional. The lesson reviews the principles of water damage restoration as defined in the Industry Standard (IICRC S500 Water Damage Restoration Standard). Adjusters/agents learn the key questions a restoration professional asks when inspecting and drying wet buildings.

High Risk for Wildfires Across Arizona

4/14/2015 (Permalink)

The largest wildfire in Arizona history 538,000 acres, May of 2011. Caused by two men who were camping and not keeping an eye on their campfire.

SERVPRO of NW Phoenix/Anthem asks all residents and surrounding areas to use precautions this year to make sure wildfires stay at a minimum. 

There is a high risk of wildfires this week due to a storm system that will be moving through Arizona bringing high winds with it.

Watch the following video for more information:


Remember SERVPRO of NW Phoenix/Anthem is here to help whether its fire damage, water damage, or mold damage. We are here 24 hours a day 7 days a week for all of your restoration needs. Let us take care of all of your fire cleanup, water cleanup, or mold cleanup. Call us today to schedule.


Carpet Cleaning Phoenix, AZ

3/25/2015 (Permalink)

Residential carpet cleaning in Phoenix, AZ March of 2015.

SERVPRO of NW Phoenix/Anthem can do so much more than water mitigation and fire restoration. We are here to help with any carpet cleaning, duct cleaning, and furniture cleaning. Have questions on specialty items you need professionally cleaned, give SERVRPO of NW Phoenix/Anthem a call today for a quote over the phone. There is no job too big or small.

Call SERVPRO of NW Phoenix/Anthem today!


Water Damage Restoration NW Phoenix/Anthem

3/20/2015 (Permalink)

SERVPRO of NW Phoenix/Anthem was there to help with the water damage at a local Community College after the floods in Phoenix, AZ September 2014.

What can you do if you have water damage in your home? SERVPRO of NW Phoenix/Anthem will be at your home within 4 hours to help extract and mitigate all flood situations.  Whether it is a leaky faucet or a monsoon flood, SERVPRO of NW Phoenix/Anthem is available 24 hours a day, 7 days a week to help with any water damage you may come across.

Don’t forget, SERVPRO of NW Phoenix/Anthem can also help you with any fire damage, mold damage, duct cleaning, carpet cleaning, bio cleanup, and so much more.

Click on the link below for steps you should take if you have water damage in your home.


Give SERVPRO of NW Phoenix/Anthem a call today and let us make it “Like it never even happened.”


Mold Cleanup Phoenix, AZ

2/13/2015 (Permalink)

Mold Mitigation needed on laundry room wall.

SERVPRO of Northwest Phoenix/Anthem is certified to help you with all your mold mitigation needs.

We are partnered with third party consultants to advise on the mold mitigation protocol as needed. SERVPRO of Northwest Phoenix/Anthem will also work directly with you insurance carrier for all billing needs during the project.

Call SERVPRO of Northwest Phoenix/Anthem today to help you with your mold mitigation project.

Call 623-780-9111

Water Damage Cleanup Phoenix, AZ

2/13/2015 (Permalink)

Water Damage from pipe break in the ceiling!!

We had a customer in Phoenix, AZ that had a pipe break in the ceiling of a bedroom. When the customer called the ceiling had fallen in the bedroom and spread insulation every where!

When SERVPRO of Northwest Phoenix/Anthem arrived, the procedure was explained to the customer, the insurance company was notified of the damage and mitigation services began.

Call SERVPRO of Northwest Phoenix/Anthem to help with you water damage cleanup needs!


Water Damage Cleanup and Extraction Phoenix, AZ

1/9/2015 (Permalink)

Water Damage Cleanup and Extraction Phoenix, AZ

SERVPRO of Northwest Phoenix/Anthem is a local IICRC certified firm that can help you with your mitigation project. SERVPRO of Northwest Phoenix/Anthem has certified and trained technicians that work directly with your insurance adjuster during the course of the project.

SERVPRO of Northwest Phoenix/Anthem has the resources to help you with your loss no matter how large or small.

Call our 24 hour emergency help line now to schedule emergency services.


Duct Cleaning Phoenix, AZ

1/9/2015 (Permalink)

Dirty Air Duct Phoenix, AZ

SERVPRO of Northwest Phoenix/Anthem can help you with your air duct cleaning project.

SERVPRO of Northwest Phoenix/Anthem will be able to clean your system without spreading particulates throughout your home. During the cleaning process, the HVAC system will be contained off with a HEPA system that traps all particulates during the cleaning.

Call today and mention this ad and receive 20% off!!

Call our office at 623-780-9111

Water Damage Extraction Phoenix, Water Damage Cleanup Phoenix

12/5/2014 (Permalink)

Water Damage to Ceiling Phoenix, AZ

Roof Leak? Pipe Break? Toilet Overflow?

No loss too small!! Call SERVPRO of Northwest Phoenix/Anthem for more details about services that we offer.

24 HOUR Emergency Service Offered.

Our trained technicians will help you get your property back together after your water damage in Arizona. We are licensed, bonded and insured in Arizona.

Call our 24 hour emergency line @ 623-780-9111

Water Damage Cleanup Phoenix, AZ

11/25/2014 (Permalink)

Water Damage to Warehouse Facility Phoenix, AZ

SERVPRO of Northwest Phoenix/Anthem understands the stress you have when you home or business has water damage. Our trained professionals have the experience and know how to get you back on your feet as soon as possible.

No damage is too small or too big. SERVPRO of Northwest Phoenix/Anthem has the resources to help with $1000 water damage to a $1 million water damage.

Sometimes our clients are not sure what they should even do next when they walk into a flooded property. That is why SERVPRO of Northwest Phoenix/Anthem is here to help you.

Give our office a call to find out how we can help you with you water, fire or mold damage. 

Flash Flood Phoenix, AZ

9/4/2014 (Permalink)

Accuweather.com Flash Flood threat Map Phoenix, AZ

 Some locations, such as Phoenix have the potential to double their rainfall for the year so far, which could bring their rainfall for the year back to normal.

As is often the case in the Southwest when downpours occur, there will be a risk of flash flooding, mudslides and road washouts. This is due to the rocky terrain, steep hillsides and arroyos. Runoff is often very rapid and can fill the typically dry stream beds.

SERVPRO of Northwest Phoenix/Anthem is here to help with your water damage service needs. We have the resources available 24/7 to assit you.

Call now for emergency help @ 623-780-9111

Heavy Rains Cause Water Damage in Phoenix, AZ

9/4/2014 (Permalink)

AccuWeather.com Radar Map

Starting Thursday the 9th through this weekend, Phoenix and surrounding Arizona cities are expecting heavy rains. Two tropical systems in Mexico are going to cause an influx of moisture into the Maricopa County area which will lead to large amounts of rain in short periods of time.

SERVPRO of Northwest Phoenix/Anthem has the resources available to assist your home or business when storms increase. Our trainined technicians are ready 24 hours a day to help you! SERVPRO of Northwest Phoenix/Anthem will work directly with you insurance carrier to help with billing and coverage questions.

Call now for help: 623-780-9111

Water Damage Phoenix

5/15/2014 (Permalink)

Commercial Water Damage Phoenix

We had a commercial client with a flat roof damage that broke several fire suppression lines. The suppression lines flooded the entire warehouse and office area.

SERVPRO of Northwest Phoenix/Anthem helped with all the water extraction and cleanup.

While monsoon rains are a few months away, it is always beneficial to have your roof inspected now so roof damages are prevented.

Free Water Mitigation Estimate Phoenix, AZ

2/19/2014 (Permalink)

Mention this ad and you will receive a free estimate for water damage mitigation services. A $95 value!!

Unsure of the extent of the damage? Not clear what was affected by the water damage?

Call now and speak to a SERVPRO Professional to learn more about our services.  


10% Duct Cleaning Phoenix, AZ

1/13/2014 (Permalink)

Don't Live with Dirty Ducts!!

Ending March 1, 2014, if you mention this posting you will receive 10% off all duct cleaning services. 

Call Now to schedule your professional duct cleaning by SERVPRO of Northwest Phoenix/Anthem

Call 623-780-9111

Discounted Estimate on All Water Damages Phoenix, AZ

11/12/2013 (Permalink)

Don't wonder if your walls, cabinets or other structure materials contain moisture that can support mold, midew or bacteria.

Call SERVPRO of Northwest Phoenix/Anthem now for a discounted rate on all water damage estimates. From now until Decemeber 31st, 2013; all estimates are discounted 20%. Remember that the cost of the estimate for all water damage extractions and cleanup will be applied to total cost of the project.

Servpro of Northwest Phoenix/Anthem serves Peoria, Phoenix, Glendale, Anthem and New River 24/7 and 365 days a year.

Call now and stop wondering!! (623)-780-9111


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