Recent Water Damage Posts

3 Ways To Clear a Sewer Clog

8/26/2019 (Permalink)

Snake the toilet

Three Main Sewage Cleaning Methods

You're getting ready in the morning, and all is going well until you turn on your shower. Then you notice your toilet overflowing. This is a telltale sign that you have a sewer clog. There are three main sewage cleaning methods to try if this happens to you.

1. Snake the Toilet

If it's just a pipe that's clogged, you can probably fix the toilet overflow with an auger. An auger allows you to release the cause of the clog when you snake it down your toilet. Just snaking the toilet may not work, though. The next thing to try is to snake the drain under the toilet. You will have to remove the fixture to do so, but it may be easier and more effective.

2. Snake the Main Drain

After you have snaked the toilet, try running the shower again. If you the toilet is still overflowing, you probably need sewage cleaning closer to the main sewer line. Find the drain cleanout, which is usually located in your crawlspace or in the basement. Be careful when trying this, as the cap can be difficult to remove and when you do, sewage could leak into your home. In fact, this job may be better suited to a plumber in Peoria, AZ, so that you can be sure it's done correctly. The drain under the cap must be snaked once it is exposed to release the clog.

3. Call the Professionals

At this point, if turning on your shower still causes your toilet to overflow, the problem is probably bigger than one clogged pipe. Call a plumber or sewer cleanup company to check your sewer lines and find the source of the problem.
For minor sewage cleaning problems, all you need is a snake and some elbow grease. If the problem persists, however, leave the work to certified professionals to avoid further damage.

Tips for Flushing Your Water Heater

6/11/2019 (Permalink)

Flushing a water heater in Glendale, AZ

The average homeowner doesn’t give much of a second thought to their water heater. But this silent household savior needs maintenance just like any other part of your Glendale, AZ home. Neglect it, and you may pay with tepid showers and creeping utility bills. One task, flushing the tank, is easy enough for you to do by yourself.

Why Flush?

Your heater can seem fine, but inside, sediments like magnesium and calcium may be accumulating. Over time, the calcification of these sediments can lead to:

  • Hard water
  • Uneven heating
  • Leaks and clogs

In some cases, it can get bad enough to destroy the entire appliance. You have options before it gets to that point. Simply grab a garden hose and a screwdriver and get ready to handle a water heater flush.

What to Do

Turn off the heater. If it’s gas, turn off the gas to put out the pilot light. If it’s electric, simply find the supply line in your circuit breaker and turn it to the off position. Next, prep your drainage area - the area where all of the water will go. Connect the garden hose to your heater’s drain valve and run the end of it to the drainage area. Next comes the fun part! Open your heater’s drain valve and let the water and sediments flow out. Wait a few minutes and turn off the water supply valve to bring the drainage to a stop. Turn the water supply valve on one more time for a quick final flush, then close all the valves. Next turn your power supply back on and you are good to go.
Maintenance can be easy to neglect, but the impact of a broken water heater is hard to ignore. Follow the above tips for water heater flush before a leaky heater requires water damage repairs. Your wallet will thank you.

To Repair or Replace: Determining the Fate of Your Saturated Belongings

5/30/2019 (Permalink)

Few things may strike fear into the hearts of homeowners quite like the harsh reality of a pipe break. After the stress and expense of quickly finding and fixing the initial problem, the cleanup and repair of your home and its furnishings can seem like an even higher and harder mountain to climb. Luckily for you and your bank account, there are a couple of key factors to consider that may help you salvage some of your belongings and save a few pennies, too. When assessing the situation be sure to consider the following:

• The contamination level of the water
• How long the water was left to sit
• How quickly you will be able to react

Contamination Levels Matter

If the water entering your home originated from a source free of contaminants, such as an overflowing sink or pipe break, there is a good chance the water is clean and, therefore, the affected property might be salvageable. For example, professional cleaners may be able to assist you in restoring your carpet if you have suffered from clean water damage. However, should the water originate from a more polluted source, such as floodwater or a sewage leak, restoration may be highly unlikely.

Quick Action Is Key

Unfortunately, the contamination level of sitting water may change over time. If water damage is left untreated for 24 to 48 hours, the degree to which the water is polluted may rise. So while your belongings may have been ripe for rescue after the initial pipe break, if repairing the damage is delayed, replacing the contaminated possessions may be the only safe solution. It is prudent to contact professional water restoration experts as quickly as possible to avoid turning a once salvageable situation into a remove-and-replace endeavor.

If you have suffered unexpected water damage in Phoenix, AZ, you may be able to save some of your saturated belongings. Just remember, when it comes to dealing with tarnished furnishings and carpet, water contamination levels and time are crucial factors to a happy outcome. Always be sure to seek professional assistance if there is a possibility you are dealing with contaminated water or property.

Commercial Sprinkler Maintenance Can Help Prevent Flooding

4/18/2019 (Permalink)

Taking care of the sprinkler system can help prevent flooding.

A thick, green lawn can make your commercial building in Peoria, AZ stand out, and that may be why so many businesses spend thousands of dollars a year working with landscaping companies and buying products to improve their grounds. The way the area surrounding your building looks can speak volumes about the way others feel about your business. But sometimes the sprinkler system watering your beautiful, lush grasses may go unattended until the end of each season, and unless irrigation maintenance is done, it can mean problems for the whole area.

How Is the System Maintained?

Whether it is a landscaping company or a groundskeeping crew that takes care of your grassy areas, there are certain issues that need to be addressed in the sprinkler system on a monthly basis when it comes to maintaining a thick, thriving grassy zone around your building. Their job includes:

  • Checking for broken sprinkler heads
  • Monitoring water usage
  • Reviewing irrigation patterns

By walking the grounds and noting the health of the grasses, bushes, and trees, any problems with the sprinkler system can be dealt with quickly and efficiently, and irrigation maintenance can be a minor issue.

What Causes Most Sprinkler Problems?

While mischief can be the cause of some sprinkler malfunctions, defective heads and clogged pipes can also result in major problems on your grounds, such as sprinkler flooding. When too much water comes into a small area, the dirt beneath the system can not absorb the excess and floodwaters can run into your building. If there is an surplus of pedestrian traffic over wet grasses, the compacting earth can also cause plumbing pipes to crack, and flooding may be the result. If flooding does occur, contact a water damage and remediation specialist to quickly assess the situation.

Sprinkler systems can keep commercial grounds looking beautiful and green. That is why irrigation maintenance is an essential part of any groundskeeper’s job. Taking care of the sprinkler system can help prevent flooding.

Does Your Toilet Overflow While You Shower?

3/18/2019 (Permalink)

If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog.

Does Your Toilet Overflow While You Shower?

If you notice your toilet fill with water and begin to overflow during your shower, it probably means you have a serious clog between the main sewer line and your commode. Since your water drain and sewer lines are connected to the main sewer line, when the water fills the drain pipe while you shower, it can begin to overflow in the toilet during your bath. Rather than immediately calling a Peoria, AZ plumber and request a sewage cleaning, why not try these three steps.

1. A Plunger

A plunger is a plumbing tool consisting of a rubber cup attached to a long handle. The cup can be used to push water down the pipe, or adversely, to suck water up the pipe. Using a bellow action, the water can then be moved up and down the pipe with a trusting and pulling motion. This is often enough to remove a temporary clog and prevent further toilet overflow.

2. A Snake

When a plunger does not remove the toilet clog, you may need a more serious sewage cleaning tool. A plumbing snake is a long thin, snake-like metal line that can be forced down your drain and through a clogged pipe. While it is not recommended to dislodge serious clogs, it can do a great job on small problems.

3. A Professional

When the plunger and snake are unable to remove the clog, it may be time to call in a professional clog-removing team. Using the water cleanout in your lawn or flowerbed, the technician can often use a specialized camera to visually locate the clog. Once located, removal can be easy.

If your toilet overflows when you shower, try these three tips to unclog your pipe rather than requesting a sewage cleaning and unclogging first thing. You never know, you may get the clog on your first try and save yourself a lot of money!

How To Repair a Leaking Toilet Tank

1/17/2019 (Permalink)

Water restoration after a leaking toilet in a New River, AZ bathroom

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in New River, AZ, don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece.

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently.

Puddles in Your Bathroom? Your Shower May Be to Blame

12/30/2018 (Permalink)

Water damage in a Peoria AZ, bedroom

Four Types of Bathtub Leaks

If you're like most people, you're very particular about the space in which you choose to bathe. You like the walls clean, the carpet free of hairs, the tile dry and the temperature just right. So, when something's amiss, you notice, such as that bathtub leak that's been dripping cold water on you during your hot shower for the past week. You know you need to fix the leak, but before you can, you need to identify the type of leak. Below are four common types of bathtub leaks:

  • Grout leak
  • Faucet leak
  • Body leak
  • Shower pan leak

Below are possible solutions to each of the aforementioned issues.

Grout Solutions

If your bathtub leak stems from problems with the grout, you need first to locate the problem area. If you're successful in this endeavor, you're in luck, as grout repairs are usually repairs homeowners can make on their own.

Faucet Overflow Solutions

If the faucet is the issue, you are, again, in luck. Most of the time, you can fix a faucet issue by replacing the washer and using plumber's tape to seal the valve threads.

Body Leak Solutions

Depending on the extent of damage to the body, this could be an easy or very expensive fix. Before you worry too much about cost, however, locate the hole by filling your bathtub with water and watching to see from where water is coming. Unfortunately, you may need to replace the body of your tub if the damage is too advanced.

Shower Pan Leak

Unfortunately, a leaking shower pan almost always means that extensive damage has already been done. Shower pan leaks almost always stem from loose tiles at the base of the tub, missing grout, a poorly sloped surface or too much space where the wall and floor meet. To fix this issue for good, you may need to call in a handyman to demo the tile, allow a Peoria, AZ, water damage restoration team remediate the area and let a contractor rebuild the shower.

Hopefully, your bathtub leak is nothing more than a grout or faucet issue. However, even if it's more than that, you can save yourself a lot of money and headache by allowing a professional to resolve the issue.

Dealing with Water Damage in Phoenix

12/7/2018 (Permalink)

Water Damage in a Phoenix, AZ, bathroom

SERVPRO of Northwest Phoenix/Anthem understands the stress when you have a water damage in your business or home. That is why we are available 24/7 to help. Our team is fast and quick to any job at any size. 

Our certified technicians will mitigate the damage to prevent mold, mildew or bacteria. Using EPA disinfectants, we will make your business or home safe to reenter and occupy. We make sure our team is trained and up to date with all of their credentials. 

SERVPRO of Northwest Phoenix/Anthem has been trusted by local business's and insurance companies to assist with their water damage projects. We are there when your family needs help the most. Any type of damage in your home can be a devastating time and can cause a lot of stress in the household. Working with true professionals can definitely help the process and get your home back to normal as quickly as possible. 

If you have emergency water damage or fire damage needs, please call us now. 623-780-9111

Tips on Professional Water Damage Restoration

12/7/2018 (Permalink)

Water damage extraction and cleanup Phoenix, AZ

Plumbing defaults, floods and sewerage systems defaults can cause a lot of water damage to any commercial building or even residential premises. Water damage does not only affect the structure of a house, but it also affects the contents of that building. Whether the damage is caused by pipe break, supply line break or flooding, it is highly recommendable to work with water restoration professionals who shall help in restoring the building to its normal condition. In the course of flood damage mitigation, several things must be taken into account to because the process can be complicated and tricky.

Water Damage Mitigation Approach

• Initial inspection

In this kind of a project, the primary consideration is assessing the entire pipe break or supply line break systems and understanding the requirements for the work. The water cleanup experts must, therefore, be able to conduct a comprehensive inspection process regarding the water in home or water in business premises. This helps the restoration company to understand the cost caused by the flood damages, the time frame of the mitigation process as well as materials and machines required in the process.

During such an inspection, the professionals also evaluate the cause of the pipe break or supply line break caused by the water in home and try to stop excessive water from entering the building. Some of the components inspected by a restoration company include the pipes supplying water in business premises, the source of the water as well as the supply lines. If the flood damages contain some sewerage components in the supply line break the professionals will precede with the necessary precautions.

• Water removal

After the restoration company has inspected the entire project in the restoration process, they then proceed to the water cleanup process to evacuate water in business areas or residential premises. This is whereby the water is evacuated from the inside and surrounding of the premises. This as well includes moisture removal from the building. By the use of a good technology and efficient water extraction machines, thousands of gallons of water in home can be removed from the affected premises easily and within the shortest time possible.

• The Drying process

After the extraction of water in home or water in business building, the restoration company uses dehumidifiers as well as air movers top ensure that space is completely dried up in the restoration process. During the drying process, the windows are all open to allow air circulation on the premises. During drying, the restoration companies are required to monitor the affected areas and make adjustments on their water cleanup equipment if necessary.
The primary objective using the most efficient drying machines in this procedure is to provide the most effective services, save the client money and time and restore the building to its normal conditions within the agreed period.

• Actual Remodeling

This is considered the final step in any water damage removal process. The process entails re-tilling of the house, painting, reconstruction of the walls and the floor or even renovating the roof. Every remodeling process in each premise is done differently. This mostly depends on the extensiveness of the damage and the desires of the homeowner.

The remodeling process reflects the kind of design a homeowner shall have after the entire damage renovation process. The homeowner should define and declare the kind of designs they want to be restored to their flooded homes before the actual work is done. This helps in ensuring that the remodeling fits the desires and anticipations of the homeowner. It also helps the expert in knowing the materials in restoring the flooded home, pipe breaks and necessary supply line break.

Some things to consider

In case you experience floods in your home or a business premises, it is important to start the water cleanup process as early as possible. Removing some things from the flooded home such as the furniture, fittings, electrical fixtures and other belongings is necessary even before you call the experts. These are things that can absorb water and cause more flood damages and thus more losses. You can as well, ask reputable water removal companies to do such work for you to avoid more losses during the mitigation on the flooded home.

Signs of Category 3 Water Damage

10/9/2018 (Permalink)

Sewage and flooding are considered a category 3

Water damage that occurs in your home in Peoria, AZ, can take a great amount of time, money and effort to clean. However, black water damage, also known as category 3 water damage can be difficult and hazardous to clean without the help of professionals.

There are several indications of black water damage to keep in mind

• Discolored Water

The color of the water in your home can help you identify the category of damage. As the name suggests, black water appears dark and murky in color. This discoloration is an indicator that water is unclean and contains potentially hazardous material. In addition to the color of the water, a musty, unpleasant odor can also be a sign of black water.

• Stagnant Water

It is possible for water damage to become worse over time. The longer water sits still, the more damage that can occur to your home and the surrounding environment. If water is not quickly removed, the water has the potential to grow fungi or bacteria, which can cause damage to your home’s structure. As a result, water that was not considered category 3 water damage can change to black water damage.

• Outside Contamination

If there is visible debris in an area that has been damaged by water, then you have reason to suspect black water damage. Water can be contaminated from sewage, rivers or other sources outside the home. Though it isn’t always possible to immediately identify the source of water damage, visibly contaminated water is an indicator that the water, at least in part, came from outside your home.

If you believe you have black water in your home, trying to remove the water and clean the affected areas yourself is not recommended. In order to appropriately rid your home of black water, rely on a company that has experience in sewage cleanup and water cleanup.

A Homeowner's Guide to Dealing With a Flood

8/27/2018 (Permalink)

Do you need to clean up some water damage?

Water damage can affect your Phoenix, AZ, home for a variety of reasons. You may notice issues due to the following situations:

• Torrential rain
• Sewer backups
• Plumbing issues

When these problems lead to standing water in your home, you may not know the best way to remedy the problem. Use this quick guide to help you best address the damage.

Turn to a Professional

The first thing you should do when you need to start a water cleanup is call in a professional for help. A team familiar with residential water remediation can find the source of the flooding, remove standing water, clean up your belongings and repair the damage to your home. Experts can tackle the project with speed and know-how.

Talk With Your Insurance

Depending on the source of the flooding, your insurance policy may help cover some of the costs of the repairs. Get on the phone with your insurance provider as soon as you can to start the claims process. Your agent may want photos of the damage and receipts for the repairs.

Dry Out Belongings

Chances are your repair team will remove the standing water from your house, but some of your belongings may have been affected by water damage too. A content cleaning professional can help you dry out your possessions before putting them back in your home. If you skip this step, you may introduce excess moisture back into your cleaned-up space.

Fix the Source

If the flooding happened because of broken pipes, you need to address the problem. Fixing the source of the water issue can help you avoid the same situation in the future. Adding a sump pump can help you stop flooding from torrential rain. You can fix sewage backup problems by hiring a plumber.

Do you need to clean up some water damage? Figuring out the right practices can help you get the best results from this home-repair project. For more information, visit

When Your (Toilet) Bowl Runneth Over

6/25/2018 (Permalink)

Some people have that lucky cup that "runneth over." You don't have that cup. No, you are on the opposite end of the luck spectrum, and recently you have had a toilet that "runneth over." Of course, this happens at the most inconvenient time, like when you are leaving for work. You take a swing by the bathroom right before you leave. You hear the unusual sound of the toilet filling (but not draining) and then the other unusual sound of splashing as the water hits the floor. Forget about luck. A little knowledge will help prevent sewer damage in your home. Here are the most likely reasons for your spilling sewage:

1. Partial blockage. You may have a partial blockage that allows water to slowly drain. A plunger is all that is needed for the vast majority of flooded toilet problems. If there is not enough water in the bowl, you can open the tank and slowly lift the flapper to get enough water to cover the plunger.

2. Full blockage. The water is not draining at all. Do not flush the toilet again until you clear the drain. While you are on the phone to request help from a sewage company, your four-year-old runs by. It all makes sense now that you recall the earlier conversation about toys going "bye-bye." The plunger may still be effective for this blockage, but a plumbing auger may help you retrieve a less natural blockage, like a swimming dinosaur, from the pipes.

3. Additional drains are blocked. Sometimes the problem lies somewhere beyond the toilet and represents more serious sewer damage. This is the likely explanation if you have had additional warnings such as odors, backups, bubbling sounds, or other drains being affected.

Everyone in Phoenix, AZ will encounter a blocked toilet at some point in time. Learning about the source of the problem can help you make repairs to prevent extensive sewer damage. Thankfully, specialists are able to effectively clean and restore damage from contaminated water.
Visit for more information on water damage. 

Keep Water Damage at Bay When You’re On Vacay With These Tips

3/23/2018 (Permalink)

Before you go on vacation, it’s imperative that weatherproof your Phoenix, AZ home before you jet off. If you don’t, you may come home to a broken pipe and flooded home, both of which are costly issues. Fortunately, you can prevent water damage from happening while you’re away with these tips:

• Check your home for leaks before you go, and perform water pipe repair as necessary
• Inspect all hoses that connect your appliances to your home, and replace kinked or broken ones
• Make sure that your sump pump works
• Insulate exposed pipes and keep your thermostat set to a cool 50 degrees
• Ask someone to check on your home periodically

Perform Inspections and Repairs

Oftentimes, people return from vacation to a flooded home because they failed to check for and repair broken or leaking pipes or appliance hoses. When a pipe is allowed to leak continuously and without cleanup, the water can build up and cause serious foundational or mold issues. Prevent this from happening and set a day aside for water pipe repair if necessary.

Test Your Sump Pump

If your hometown gets a lot of rain or snow while you’re away, it could leak into your basement. A sump pump can redirect excess water away from your home and prevent flooding. If your sump pump doesn’t work, you may return to a flooded home.

Insulate Pipes

If your hometown is prone to freezing temperatures, insulate your exposed pipes, otherwise you risk those pipes freezing and bursting while you’re away. Not only can a broken pipe wreak havoc on your home’s interior, but it also can be costly to repair. Another way to prevent pipes from freezing is to set your thermostat to kick on any time your home’s internal temp dips below 50 degrees.

Ask for Help

If you have a close friend, family member or neighbor to rely on, ask him or her to check in on your home periodically. If you do not, turn off all water to the main and drain your pipes.

Water damage can be costly, as can water pipe repair. Prevent damage while on vacation with a little extra attention. Visit for more information on water damage. 

What to Do When You Have Water Damage

1/8/2018 (Permalink)

As a homeowner, at some point, you will likely experience flooding in your home. Whether from an overflowing toilet or sink, a broken water heater, a heavy storm, or broken pipes, water damage is a fact of life in Phoenix, AZ. It’s best to call professionals to take care of repairs and water cleanup, but here are some things you can do while you’re waiting for help to arrive.

Focus on Safety

Your first concern should be your and your family’s safety. Depending on the water source, the water itself can be a significant hazard, so if the water isn’t clean, leave the cleanup to the professionals. Keep the following in mind:

* Only do activities that are safe to perform, and wait until professionals arrive if you are unsure.
* Electrical and “slip and fall” hazards are common concerns, so be aware of electronic appliances and watch your footing.
* Remember that waterlogged furniture and other materials can be heavy, so be careful when trying to move anything out of the water.

What to Do While You Wait for Help

Depending on the amount of water damage and your safety assessment, there are some activities you can do to help with water cleanup before professionals arrive or after they begin cleanup efforts. If the amount of standing water is minimal, you may be able to remove excess water by blotting or mopping. Additional activities include:

* Removing upholstery and cushions and propping up to dry
* Turning on the air conditioner, if available, during warm weather
* Removing area rugs
* Gathering loose items from the floor
* Wiping water from the surface of wood furniture

The important thing, though, is to leave most of the cleanup up to the experts. Water damage in Phoenix, AZ can cause serious hazards like mold and bacteria growth if not addressed quickly and thoroughly, and a professional crew will have the equipment needed to get the job done right. Visit for more information on water damage.

Water damage cleanup in Phoenix

12/11/2017 (Permalink)

If you are looking for a fast responding team to take care of your water damage, look no further. SERVPRO of Northwest Phoenix/Anthem is here to take care of you. We care about each and every job, and want to make sure you get the best service in the industry. 

We are one of the leaders in the industry and a preferred vendor for several insurance carriers. Being a licensed contractor in the State of Arizona also allows our customers to know that we truly mean business.

If you have questions do not hesitate to reach out at anytime. We have team members available 24/7. 

Don't wait for mold or mildew to grow, call the pros that know!! Call SERVPRO of Northwest Phoenix/Anthem at 623-780-9111 to help you with your water damage needs.

Water Damage Services in Northwest Phoenix

12/7/2017 (Permalink)


SERVPRO of Northwest Phoenix/Anthem provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Phoenix, AZ. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us Today – 623-780-9111

Residential Services

Whether your Phoenix home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Thermal Imaging Camera Usage

12/7/2017 (Permalink)

Use of a thermal imaging camera.

SERVPRO of Northwest Phoenix/Anthem using Thermal Imaging technology to locate water in your property. Using this advance moisture detection tool, allows our technicians pin point all areas where moisture is located in the property.

This is the same technology used by law enforcement to locate suspects. Thermal imaging technology uses thermal signatures to locate changes in an area. So, if water is present in building materials our thermal imaging camera will be able to detect and document the location. The coolness of the water will show up in the camera letting us know where there is a problem.

Call SERVPRO of Northwest Phoenix/Anthem for more information on having a thermal image scan done on your property. It can also be used to help locate cold spots due to missing information.

Call (623)-780-9111

Three Steps You Need to Take When You Have a Pipe Break

9/21/2017 (Permalink)

Three Steps You Need to Take When You Have a Pipe Break

If you're a homeowner, you likely know how to prepare your house for a hurricane, a tornado, or even hail, but what should you do when you have a supply line break? Water in home can be incredibly damaging, and if it's your first experience with a supply line break, you might be shocked at just how much flooding and water damage there is to handle. Fortunately, no matter how much experience you have with water in home, there are three things you can do to handle a flooded home after a supply line break.

1. Stay Calm
If you come home to a flooded home, it's normal to panic. Try not to. Instead, remain calm as you face the problem of water in home. Water cleanup, mitigation, and drying performed by your home restoration company will ensure your flooded home is returned to its normal state, but panicking won't make this happen faster. Remember that people around the globe have dealt with water in business and a flooded home. You, too, can handle this.

2. Get to Safety
When you have a supply line break, you might be tempted to try to fix it yourself. Keep in mind that a break is nothing to face on your own. Water in business can quickly become a hazard, so it's important that you leave the area with water damage as quickly as possible. Water damage isn't simply structural. When you have a pipe break, the area becomes prone to mold growth and insects, as well. Never touch the water when you're in an area with water in business. Instead, leave the area with water damage. A restoration company can handle water cleanup, mitigation, and drying.

3. Call a Professional Restoration Company
Your home may have flood damage after a pipe break, but a restoration company can help with water in home. Flood damage can manifest itself visibly, but you may also have structural damage that a home restoration company can notify you about after mitigation, water cleanup, drying, and restoration. While the flood damage in your home might seem impossible when it comes to water cleanup and drying, the truth is that your restoration expert has seen this problem before, and he or she is fully equipped to handle this situation.

No homeowner wants to deal with flood damage or water in business, but unfortunately, flooding does happen. If you find yourself in a situation where you have river flooding or a pipe breaks, remember that you aren't alone. Your home restoration expert is ready to help you with mitigation to prevent flood damage from happening to you again. A restoration company will work with you to ensure you're safe and that your home is repaired after the damage.

How to Choose a Restoration Professional
The person or company you use to restore your home after serious flooding should have experience handling water cleanup specifically. While most companies are familiar with handling a variety of damage issues, make sure you ask if the company is ready to assist with cleanup after water damage caused by a pipe breaking. When you reach out to the company, you need to provide as much information as possible. Was the flood water in your home caused by a pipe break? Has your area recently experienced high rainfall? Did a nearby dam break? If you aren't sure what caused the water buildup in your home, just let the company know and they will work with you to create a plan that will remove the excess water from your building and help you get back to your normal life. Visit for more information on water damage.

How to Restore Your Property After a Flood

7/31/2017 (Permalink)

How to Restore Your Property After a Flood

Water damage can be one of the worst problems that a homeowner may face. Water in the home will immediately begin seeping into hard-to-reach spaces and will begin soaking into drywall and structural components. It is absolutely crucial that the water in the home or water in the business be removed and the premises dried as quickly as possible. Without doing so, the chances of permanent damage and even loss of the property becomes far more likely, with each passing hour.

It is absolutely imperative that a professional team of water restoration specialists be called in to handle the flooded home. A professional restoration company can bring to bear heavy equipment and trained staff with years of experience, ensuring the restoration process goes smoothly and effectively. This article will take a closer look at common water damage mitigation steps, and what you can do to prevent water damage from becoming a larger problem.

The first step in the restoration of a flooded home is to make a phone call to the restoration company. It is crucial that the phone call be placed quickly, preferably within minutes of the flood damage taking place. While a supply line break or a pipe break may seem like something you can handle yourself, especially if the amount of water being produced appears small, it is imperative to understand that any amount of water exceeding about one gallon can potentially cause rot and structural compromise. For the highest chance of complete mitigation of damage to the flooded home, calling the professionals is the smart and best choice.

Once the restoration company has been contacted, they will send a team of fully equipped flood damage specialists out to the flooded home. Using sophisticated instruments, such as infrared scanners and hygrometers, the specialists will be able to determine the extent to which water has seeped into hard to spot places, ensuring the quick mitigation of potential flood damage.

The next step in the damage mitigation process is when the water cleanup team begins the full-scale extraction of all water from the flooded home. The team will use powerful, industrial-level pumps and specialized truck-based water removal systems to begin the water cleanup. In this way, the water in the business or water in the home can be removed on short order, typically within two hours of the initial call being placed.

The next step in the water cleanup process is the drying stage. Drying is carried out with highly specialized, high-heat drying equipment that are able to utilize hot air that is nearly at the flashpoint for household items. The drying process can often be accomplished in less than a half hour with a team of trained professionals.

By this point, all the water in the home or the water in the business will be completely gone. If the cleanup process has been accomplished within 24 hours of the pipe break or supply line break, the property will be structurally sound, and there will be virtually no risk of permanent damage.

Still, the property must be sanitized and cleaned. Mold and mildew can still form, even if the surfaces on which water was sitting have only been wet for a short period. If there was water in the business or home, for any length of time, there will be a residual smell on some surfaces and items. Cleansing will eliminate this.

A pipe break, supply line break or other flooding event can be traumatic. But such an event doesn't need to become a disaster. With a quick phone call to the professionals, pipe breaks or supply line breaks don't need to break the value of your property.
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Water Cleanup Tips

5/18/2015 (Permalink)

A home was flooded due to a toilet overflow in Phoenix, May 2015. SERVPRO of NW Phoenix/Anthem was there to assist within the hour.

When you have water damage to your home it can be a confusing and stressful experience. At SERVPRO of NW Phoenix/Anthem our technicians will educate you on how the water cleanup process works and help put your anxiety to rest. Our warehouse has all of the proper water cleanup equipment to get the job done “like it never even happened.”

Click on the links below to learn more about the water restoration and what SERVPRO of NW Phoenix/Anthem can do for you!

SERVPRO of NW Phoenix/ Anthem is now serving all of Northwest Phoenix, Anthem, Glendale, Peoria, Sun City, Sun City West, Scottsdale, Waddell, and all surrounding areas. 

Water Cleanup Tips

5/18/2015 (Permalink)

When you have water damage to your home it can be a confusing and stressful experience. At SERVPRO of NW Phoenix/Anthem our technicians will educate you on how the water cleanup process works and help put your anxiety to rest. Our warehouse has all of the proper water cleanup equipment to get the job done “like it never even happened.”

Click on the links below to learn more about the water restoration and what SERVPRO of NW Phoenix/Anthem can do for you!

SERVPRO of NW Phoenix/ Anthem is now serving all of Northwest Phoenix, Anthem, Glendale, Peoria, Sun City, Sun City West, Scottsdale, Waddell, and all surrounding areas. 

Water Damage Restoration NW Phoenix/Anthem

3/20/2015 (Permalink)

SERVPRO of NW Phoenix/Anthem was there to help with the water damage at a local Community College after the floods in Phoenix, AZ September 2014.

What can you do if you have water damage in your home? SERVPRO of NW Phoenix/Anthem will be at your home within 4 hours to help extract and mitigate all flood situations.  Whether it is a leaky faucet or a monsoon flood, SERVPRO of NW Phoenix/Anthem is available 24 hours a day, 7 days a week to help with any water damage you may come across.

Don’t forget, SERVPRO of NW Phoenix/Anthem can also help you with any fire damage, mold damage, duct cleaning, carpet cleaning, bio cleanup, and so much more.

Click on the link below for steps you should take if you have water damage in your home.

Give SERVPRO of NW Phoenix/Anthem a call today and let us make it “Like it never even happened.”


Water Damage Cleanup Phoenix, AZ

2/13/2015 (Permalink)

Water Damage from pipe break in the ceiling!!

We had a customer in Phoenix, AZ that had a pipe break in the ceiling of a bedroom. When the customer called the ceiling had fallen in the bedroom and spread insulation every where!

When SERVPRO of Northwest Phoenix/Anthem arrived, the procedure was explained to the customer, the insurance company was notified of the damage and mitigation services began.

Call SERVPRO of Northwest Phoenix/Anthem to help with you water damage cleanup needs!


Water Damage Cleanup and Extraction Phoenix, AZ

1/9/2015 (Permalink)

Water Damage Cleanup and Extraction Phoenix, AZ

SERVPRO of Northwest Phoenix/Anthem is a local IICRC certified firm that can help you with your mitigation project. SERVPRO of Northwest Phoenix/Anthem has certified and trained technicians that work directly with your insurance adjuster during the course of the project.

SERVPRO of Northwest Phoenix/Anthem has the resources to help you with your loss no matter how large or small.

Call our 24 hour emergency help line now to schedule emergency services.


Water Damage Extraction Phoenix, Water Damage Cleanup Phoenix

12/5/2014 (Permalink)

Water Damage to Ceiling Phoenix, AZ

Roof Leak? Pipe Break? Toilet Overflow?

No loss too small!! Call SERVPRO of Northwest Phoenix/Anthem for more details about services that we offer.

24 HOUR Emergency Service Offered.

Our trained technicians will help you get your property back together after your water damage in Arizona. We are licensed, bonded and insured in Arizona.

Call our 24 hour emergency line @ 623-780-9111

Water Damage Cleanup Phoenix, AZ

11/25/2014 (Permalink)

Water Damage to Warehouse Facility Phoenix, AZ

SERVPRO of Northwest Phoenix/Anthem understands the stress you have when you home or business has water damage. Our trained professionals have the experience and know how to get you back on your feet as soon as possible.

No damage is too small or too big. SERVPRO of Northwest Phoenix/Anthem has the resources to help with $1000 water damage to a $1 million water damage.

Sometimes our clients are not sure what they should even do next when they walk into a flooded property. That is why SERVPRO of Northwest Phoenix/Anthem is here to help you.

Give our office a call to find out how we can help you with you water, fire or mold damage. 

Flash Flood Phoenix, AZ

9/4/2014 (Permalink) Flash Flood threat Map Phoenix, AZ

 Some locations, such as Phoenix have the potential to double their rainfall for the year so far, which could bring their rainfall for the year back to normal.

As is often the case in the Southwest when downpours occur, there will be a risk of flash flooding, mudslides and road washouts. This is due to the rocky terrain, steep hillsides and arroyos. Runoff is often very rapid and can fill the typically dry stream beds.

SERVPRO of Northwest Phoenix/Anthem is here to help with your water damage service needs. We have the resources available 24/7 to assit you.

Call now for emergency help @ 623-780-9111

Free Water Mitigation Estimate Phoenix, AZ

2/19/2014 (Permalink)

Mention this ad and you will receive a free estimate for water damage mitigation services. A $95 value!!

Unsure of the extent of the damage? Not clear what was affected by the water damage?

Call now and speak to a SERVPRO Professional to learn more about our services.  


Discounted Estimate on All Water Damages Phoenix, AZ

11/12/2013 (Permalink)

Don't wonder if your walls, cabinets or other structure materials contain moisture that can support mold, midew or bacteria.

Call SERVPRO of Northwest Phoenix/Anthem now for a discounted rate on all water damage estimates. From now until Decemeber 31st, 2013; all estimates are discounted 20%. Remember that the cost of the estimate for all water damage extractions and cleanup will be applied to total cost of the project.

Servpro of Northwest Phoenix/Anthem serves Peoria, Phoenix, Glendale, Anthem and New River 24/7 and 365 days a year.

Call now and stop wondering!! (623)-780-9111