What our Customers say...

Water Damage Testimonials

George Deroche and his team at SERVPRO came to the rescue when we suffered 5 burst pipes in a recent cold snap. George evaluated the damage to our residence and put a plan together to address the issues quickly. He coordinated with my insurance adjuster, and assigned a crew who performed in a highly efficient, organized manner. They took great care in removing the damage and left everything neat and tidy each day when they left. Everyone was professional, polite, and caring. All of my questions were answered throughout the process, which helped ease my concerns during this unfamiliar and stressful experience. I was kept informed every step of the way from the first visit to the conclusion of the project. A big thank you to everyone I interacted with during this trauma: George, Carrie, Juan, Franco, and the other workers for whom I didn’t get their names. If you ever find yourself in the unfortunate circumstance of needing water mitigation services, I highly recommend SERVPRO as your go-to source for help.

SERVPRO of northwest Phoenix/Anthem came out to help after our toilet supply line leaked. They were helpful and professional. I called in the middle of the night thinking I’d leave a message and someone would get back to me the next day and they dispatched a crew right then and there to come clean up all the standing water and start drying. I would definitely use this franchise again and recommend them to my friends and family.

I had water damage from a pipe leak in my wall. SERVPRO showed up quickly, and got the drying started. The techs and project manager on site explained why they were doing all the things needed. The office was great about scheduling and explained the differences in the processes for the drying and repairs well, and kept in contact through both phases. I recommend this franchise to anybody!

Our home flooded Recently from a busted pipe and we had a ton of water damage. I decided to call SERVPRO of NW Phoenix and I am so glad I did! They were so quick to solve our problem! They were so helpful and kept us in the loop every step of the way! Their customer service is amazing and I highly recommend them!

Once we called SERVPRO to set up an appointment for service, they came and did what had to be done. It took a few days to dry out the water damaged.

SERVPRO made a stressful situation easier. Everyone from office staff to the technicians were professional, understanding, had good communication, were helpful and kept to their schedules. I am presently waiting for my insurance to OK the rebuild and feel confident that the job will be done well.

I would like to thank you for responding so quickly on the day of the water damage. Your speedy response is what helped save the property from more damage then there was. The entire crews are to be commended for their quality of work. They were all polite, neat and extremely good craftsmen. The level of workmanship was impeccable. I would be very quick to recommend your company should I know someone that is in need of your services. Thank you again for all that you have done for me.

We used SERVPRO for our water extraction and structure drying. I can't say enough about your team! From the initial phone call to the final walk through with the technician. Thank you SERVPRO of Northwest Phoenix/Anthem!

Thank you! We had no idea what to do with all the standing water in hour home. SERVPRO of Northwest Phoenix/Anthem came out right away and helped with the water extraction and cleanup!!

SERVPRO of Northwest Phoenix/Anthem made the entire situation of dealing with our water damage less stressful. the crews were extremely professional and knowledgeable about the process. SERVPRO of Northwest Phoenix/Anthem worked directly with our insurance company and made the entire process so smooth. Thank you!!

SERVPRO, thank you for your quick response. Even though it was late at night you were able to send crews to help me and extract the standing water!

Your crew was great! They were professional and timely during the course of the project.

Your Technicians were very helpful and courteous and put my anxiety to rest! Thank you!

We had a plumbing leaking our house, and immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. Within minutes they called up and had someone at our house within the hour. Juan and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. They helped in easing the stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

After a plumbing leak caused water damage and mold, we called SERVPRO of Northwest Phoenix someone was out the same day. We had fairly extensive mold, and drywall was removed, studs were dried and treated with anti-microbial, and then air quality purification was done. Overall it took about 7 days, The job was done professionally and absolutely perfectly. We have had new drywall and flooring installed and are enjoying our surprise remodel